Gatwick Hilton Reviews Page 2
88% of customers who left a review for the Hilton would book again
2550 customers have given an average rating of
- "hotel at Gatwick very good value and staff very helpful."
Mr Yorke, 05 Jan 2018Hilton
5 out of 5 - "As usual excellent staff at the hilton"
Mr Parkes, 29 Nov 2017Hilton
5 out of 5 - "As always very helpful staff at the hilton"
Mr Parkes, 26 Nov 2017Hilton
5 out of 5 - "Simple and quick check in and friendly staff are just two reasons why I choose to revisit this hotel."
Miss Mcgregor, 25 Nov 2017Hilton
5 out of 5 - "I was not given enough choice re Hotels and ended up with the most expensive one, the Hilton.I paid £100.00 the air con did not work and it was hot in the room. When finally asleep, the fire alarm ( false alarm !) went off and we had to evacuate the rooms. Finally, at2.30 am I was back in bed, to get up again at 4.30 am. Regards, Beatrix Gott."
Mrs Gott, 10 Nov 2017Hilton
1 out of 5 - "The staff and accommodation were very good, a friendly welcoming service throughout"
Miss Davies, 30 Oct 2017Hilton
5 out of 5 - "It was a nice hotel with great food & free wifi with friendly staff. The room was cosy apart from the bathroom, there was mould on the ceiling and the bath was dirty"
Mr Ward, 23 Oct 2017Hilton
5 out of 5 - "Hotel staff and service were all good"
Mr Welch, 16 Oct 2017Hilton
5 out of 5 - "We are not home yet but the service was good"
Mr Robbins, 14 Oct 2017Hilton
5 out of 5 - "This hotel is in great need of renovation
It has a 5* price tag e.g £4.50 for can of coke but decor is sadly lacking Very small and grubby rooms"
Mr Cairncross, 08 Oct 2017Hilton
1 out of 5 - "All went well, as expected."
Mrs Lewis, 07 Oct 2017Hilton
5 out of 5 - "Everything was perfect thank you"
Mr Dunsford, 02 Oct 2017Hilton
5 out of 5 - "All went well. Good service."
Mrs Bent, 27 Sep 2017Hilton
5 out of 5 - "Everything went smoothly. Hilton Hotel, Gatwick South, London is a fine hotel with good facilities close to the main airport."
Mr Arthur, 22 Sep 2017Hilton
5 out of 5 - "The booking all went smoothly. Good value. Would definitely book with Holiday Extras again."
Miss Howard, 19 Sep 2017Hilton
5 out of 5 - "Lovely hotel but it's so big, with little direction you easily become lost. Clean and tidy though. Would stay again as required for airport"
Mrs Caswell, 19 Sep 2017Hilton
3 out of 5 - "Yes perfect description and easy access, but bar/food area was packed - Saturday night"
Mrs Harvey, 10 Sep 2017Hilton
5 out of 5 - "All good except was expecting a bigger room for 4 of us"
Mrs Lancashire, 07 Sep 2017Hilton
5 out of 5 - "The meals were average but the room and location sperb"
Mr Esp, 05 Sep 2017Hilton
5 out of 5 - "Very good"
Mr Ludlow, 30 Aug 2017Hilton
5 out of 5 - "We were given an upgraded room"
Mrs Pearce, 19 Aug 2017Hilton
5 out of 5 - "Great experience"
Mrs Mckee, 29 Jul 2017Hilton
3 out of 5 - "The key of the room didn't work, I had to go 3 times to the receptionist which printed me new keys until someone came up to the room to finally open the door. There is no coffee provided in the rooms which is essential for people that dly before your coffe shop opens, and expected for the price you charge. The window in the room has been smeared with dirt, that looked like it was there for a long time. In general I found the hotel very worn. I work in a hotel myself and was not happy with the stay.
Linda Swann"
Mrs Swann, 23 Jul 2017Hilton
2 out of 5 - "The staff were quite rude and most unhelpful when I had connection issues to the internet and my tv was not working properly"
Ms Garnham, 09 Jun 2017Hilton
1 out of 5 - "more tea and milk in the room. After travelling for several hours a few cups of drink are always needed."
Mr Tredgett, 30 Apr 2017Hilton
5 out of 5 - "Everything went well"
Mr Crawford, 24 Mar 2017Hilton
5 out of 5 - "As always the service was excellent, we have been using your services for many years & will continue to do so. Thank You"
Mrs Broughton, 11 Jan 2017Hilton
5 out of 5 - "Good rateor the overnight stay"
Mr Gotobed, 12 Jan 2017Hilton
4 out of 5 - "Checking in was easy.
Room was as described.
Staff were helpful &a very pleasant."
Mrs Morris, 11 Jan 2017Hilton
5 out of 5 - "Excellent service all round."
Mrs Reeves, 13 Dec 2016Hilton
5 out of 5 - "We had to change room as the first given to us was next to the noisy lift. I felt the room was fairly basic."
Mr Arrowsmith, 10 Dec 2016Hilton
4 out of 5 - "Easy,stress free start to the holiday.Fast carpark transfers and convenient, comfortable hotel."
Mr Gilbert, 26 Oct 2016Hilton
4 out of 5 - "Girl at reception was quite matter of fact and seemed like a chore booking us in. Hotel it's self was lovely."
Mr Simpson, 18 Oct 2016Hilton
4 out of 5 - "Was a bit annoyed that there was limited seating in the restaurant and that we had to wait for a table due to a large conference being held at the same day. Would have been very helpful if the hotel had alerted us to this on our arrival. They kept selling dinner vouchers to other guests and the restaurant was struggling to get them seated and had to call them to tell them to stop selling the buffet dinner to anymore guest. We had bought ours as part of the package: hotel, meet and greet and dinner. This is not a fault of holiday extras but with the Hilton itself and I would appreciate these comments being passed onto them."
Mr Reid, 22 Sep 2016Hilton
4 out of 5 - "Basic room which served it's purpose"
Mr Mortimer, 19 Sep 2016Hilton
4 out of 5 - "All was very good and your booking staff on the phone were exceptional with there assistance with this booking as it was difficult to access it online. Also your company was the only one I could book it through in the end, even the hotel said it was not available? Great package, meals, rooms and the meet and great car parking was great and good value. Thanks"
Mr Evans, 04 Sep 2016Hilton
5 out of 5 - "Yes, very"
Mrs Preston, 18 Aug 2016Hilton
5 out of 5 - "None"
Mr Yadave, 15 Aug 2016Hilton
1 out of 5 - "I upgraded to executive and it was well worth it will be doing that next time"
Ms Ward, 05 Aug 2016Hilton
5 out of 5 - "everything ran very well from the
minute we arrived and checked in..
a simple light meal before an early night for our early flight
a quiet room which was very clean
comfortable beds.. excellent."
Mr White, 13 Jul 2016Hilton
5 out of 5 - "Very helpful thanks would def come back and use you again"
Mr Franklin, 29 Jun 2016Hilton
5 out of 5 - "We had no problems, room was good."
Mr Taylor, 24 Jun 2016Hilton
5 out of 5 - "Great stay & close to the terminals."
Mrs Reynolds, 20 Jun 2016Hilton
4 out of 5 - "I followed your link for 'saved' quote in hotel and holiday parking and ended up with hotel and no parking. Never again, rubbish."
Mr Lyons, 16 Jun 2016Hilton
1 out of 5 - "All first claws"
Mr Vincent, 05 Jun 2016Hilton
5 out of 5 - "Everything was excellent and all to plan - thank you :-)"
Ms Rosenthall, 02 Jun 2016Hilton
5 out of 5 - "Very good experience all round. Would certainly do again, a very relaxed start to the holiday."
Mrs Gray, 29 May 2016Hilton
5 out of 5 - "No, everything did not go smoothly, Holiday Extras originally got date wrong I booked 15 May'16 they put booking as 15 March when I spotted mistake took 5 days to amend as they said they had to check telephone tapes obviously trying to prove it was my error and I would have to pay again. Would not use again will book myself in future and not rely on a third party!"
Mr Smales, 30 May 2016Hilton
4 out of 5 - "All went well"
Mr Hall, 22 May 2016Hilton
5 out of 5 - "A bulb wS broken by the mirror, the bed had a dirty tissue in and also hairs! And we couldn't fuse the shower as it was broken so had to make do...really awful...I've posted about this on Twitter ...."
Mrs Wilkins, 25 May 2016Hilton
1 out of 5
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