Reviews of the Gatwick Express By Holiday Inn

Haslett Avenue East, Three Bridges, Crawley, West Sussex, RH10 1UA

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Customers' rating: Rated 'Great' by 122 guests

Families with young children:

(3 star hotel)
 
5 miles
from the airport
8/10
customer rating

Much more to say

Our customers rated Express by Holiday Inn with parking at Summer Special, on average, 8/10 (122 reviews).

Viewing reviews 101 - 122 of 122

Everything was great

Mr Clark, 20 Feb 2016

Express by Holiday Inn with breakfast
5 out of 5

Yes

Mr Davies, 17 Jan 2016

Express by Holiday Inn with breakfast
5 out of 5

no. there was no restaurant in the hotel and I was not aloud to order food to my room. in the web site it seemed the airport was very close and there was a 2 mins bus to the airport and neither was truth.

Mrs Williamson, 22 Oct 2015

Express by Holiday Inn with breakfast
1 out of 5

Very enjoyable stay! Good family room, plenty of choice for breakfast. Very pleased with the Travelodge.

Mrs Jones, 06 Sep 2015

Express by Holiday Inn with breakfast
5 out of 5

Room was great, however breakfast did not meet expectations as was disappointed no bacon or fried eggs offered. Below par when compared to direct competition, but was probably cheapest so ultimately good value.

Mr Ferguson, 26 Jul 2015

Express by Holiday Inn with breakfast
4 out of 5

Beautiful hotel Lovely parking facilities Overall extremely happy

Miss Hitchings, 21 Jul 2015

Express by Holiday Inn with breakfast
5 out of 5

The whole holiday package was spot on. We were unsure of what we were going to get for our money as this was the first time we'd used the facilities. All staff involved were helpful & friendly. System ran smoothly. Better than we thought.

Mrs Harrigan, 09 Jul 2015

Express by Holiday Inn with breakfast
5 out of 5

Yes, yes and yes!

Mrs Barnes, 08 Jul 2015

Express by Holiday Inn with breakfast
5 out of 5

All excellent

Mr Mardell, 23 May 2015

Express by Holiday Inn with breakfast
5 out of 5

Bus was too full, we had a baby and once on the bus had to wait 15 mins until it was 'full' by which time the kids were a nightmare because they were bored of waiting. Driver was rude and had no manners. The hotel room was cold and absolutely stink of cigarettes. Really not good after a long drive and a tired baby and 7 year old. No cot provided either which proved a nightmare! Never again

Mr Richardson, 06 Apr 2015

Express by Holiday Inn with breakfast
1 out of 5

Everything was perfect. On our departure we also commented to the desk staff on the pleasant and most welcoming attitude of a man called Tony who worked in the breakfast room. The hotel was perfect for getting to Gatwick car park the next morning where we dropped off our car and went off on holiday. Upon our return the car was ready and waiting, a smooth and well organised Gatwick park and fly experience.

Mr Burkitt, 20 Mar 2015

Express by Holiday Inn with breakfast
5 out of 5

The bed was large and comfortable,the room was a good standard. We choose this accommodation as had breakfast early for a Sunday morning flight.

Mrs Sadd, 18 Mar 2015

Express by Holiday Inn with breakfast
5 out of 5

We were delighted with our stay. Warm welcome, quiet, clean and comfortable room and decent breakfast. Excellent budget hotel!

Mr Smith, 09 Mar 2015

Express by Holiday Inn with breakfast
5 out of 5

Everything was as we expected. Breakfast was good even though it was really early in the morning.

Mrs Glover, 02 Mar 2015

Express by Holiday Inn with breakfast
5 out of 5

Nice, quiet, comfortable hotel despite being on a busy roundabout. Easy to find with instructions. We rarely need breakfast but on this occasion we did and had a long journey ahead of us. Unfortunately breakfast was disappointing but that was the only downfall, everything else was good.

Mrs Henderson, 19 Feb 2015

Express by Holiday Inn with breakfast
5 out of 5

hotel was lovely, airport parking check in was a disappointment due to the miserable gentleman taking our keys. Quite abrupt and non-welcoming. Same manner upto return Everything else fine

Mrs Humphreys, 18 Jan 2015

Express by Holiday Inn with breakfast
3 out of 5

fair value

Mr Pickburn, 24 Nov 2014

Express by Holiday Inn with breakfast
4 out of 5

Hotel was as described

Mr Allan, 12 Oct 2012

Express by Holiday Inn with breakfast
5 out of 5

Perfect apart from reception neglecting our early morning call luckily we had our back up alarm!

Mrs Hughes, 07 Sep 2012

Express by Holiday Inn with breakfast
5 out of 5

We had an awful stay kept up all night by surrounding guests who was noisy and putting obscene notes under our door! We had to be up at 5am to get a flight!

Miss Smith, 25 Oct 2011

Express by Holiday Inn with breakfast
1 out of 5

Everything went very smoothly, as it has done in the past couple of years that I have used Holiday Extras. Very happy. Thank you very much

Ms Wylde, 05 Sep 2011

Express by Holiday Inn with breakfast
5 out of 5

All good

Mr Sandall, 29 Aug 2011

Express by Holiday Inn with breakfast
5 out of 5

Viewing reviews 101 - 122 of 122