(3 star hotel)
room-only
including 8 days parking
from the airport
customer rating
A big country house with a little price tag
The Russ Hill began life as a country manor and still retains a charming, rustic feel. Although this large, friendly lodge is just 10 minutes' drive from Gatwick's terminals, it enjoys picturesque rural views of nearby Surrey – something of a rarity at an airport hotel.
Cosy, comfortable and close to south terminal
The Russ Hill offers well-soundproofed and comfortable rooms, a cosy bar and an informal dining room which serves breakfast and buffet-style dinners. The Russ Hill’s theme is traditional British – from the wood-panelled walls and high-backed armchairs to the roasted dinners and local pub feel of the bar; it’s a refreshing contrast to the familiar chain hotels that dominate the area. All rooms are en-suite and have a television, and free wifi is available in the hotel's public areas. A bus runs hourly to the airport terminals (see Getting There for further details); or it’s a quick taxi ride.
The hotel was horrendous, the room was dirty,
Mr Gane (Gatwick Russ Hill)
The THREE course meal I paid for WAS in fact a buffet, which resulted in me and my family eating crackers and cheese
Hotel stayed at (Europa) with parking prior to our holiday was very dated and not very clean. Breakfast wasn’t nice. We got at good price to can’t complain but wouldn’t return.
Miss Bearman (Gatwick Russ Hill)
All went well, although parking was in short supply and we were fortunate to get a spot close to the hotel. Limited range of wines at the bar. Friendly service. The menu at the bar said food served from 5pm, but the bar man informed us it wasn't starting until 6. we wanted an early meal, as we had a very early start the next morning. 6pm came and went - bar man said the chef had told him not to take any food orders yet. Eventually was allowed to order food around 6.30, but it was good when it came, just irritating to have to wait so long to order.
Mr Smith (Gatwick Russ Hill)
have just returned from our holiday and I want to express my disgust at the Europa Hotel where we spent 3.6 22 for one night because the russ hotel was being used for government commitments! The hotel was supposed to be a like for like russ hotel originally booked. The place was over crowded dirty glasses and plates everywhere! No customer service at reception they really could not be bothered could not find us booked as it was transferred under the name of Lon not Long surely they could work that one out!! When asked for a alarm call for 2am to take us to the airport and a taxi was told call your self at the at of the desk and we do not provide alarm calls. No food on the menu we had to go the the pub. the room overlooked smelly overflowing waste bins it was disgusting!!! The bed was so old and uncomfortable!! It sank in the middle when both of us got in and we are not large people!!. When we did get down to reception for our taxi at 2am it was full of foreign
Miss Deborahkaylon (Gatwick Russ Hill)
guys having what seemed to be a get together but it was a gathering of taxi drivers we did not know who was our taxi as we were Ingored!! Then saw us and taxi for long??
We always use holiday extras for our hotel and parking before our holiday but this was not good enough I demand a full refund as this is not what I paid for. It was not a good start for our holiday it was a long time coming g this hiday but your company needs to close this hotel down
At hotel the concert on the outside
Mrs Bioletti (Gatwick Russ Hill)
Building was coming off the car park could do with a complete re_remp as there awere pot holes everywhere at the book car park ,We had to park right at the back of the car park on the grass. Not ever safe for someone who needs a walking stick and waiting for me Blue badge. The room was ever dark and not inverting. Ha
D to walk do the stair is we could not get in the restaurant we're we stayed again not ever go for a disabled visitor. Could not get a drink or anything to eat so had to walk to the restaurant on the roundabout.
Not very customers friendly ????
Regards Linda Bioletti
See more Gatwick Russ Hill customer reviews
Overall rating: 76% by 3745 guests
We recommend the Russ Hill for:
Rural charm - the hotel is set in a green and peaceful location that’s still within easy reach of the airport.
Comfort - clean, pleasant rooms with springy beds decorated in light, fresh colours make for a good night’s sleep.
Families - there’s a choice of family rooms with double and bunk beds, so no matter what your family arrangement is there’ll be a perfect room to suit. Kids are well catered for at the hotel’s restaurant and are welcome at the bar.
Check-in
Check-in is from 3pm, and the latest check-out is at noon.
Address
Russ Hill Hotel,
Russ Hill,
Charlwood,
Surrey,
RH6 0EL
Arrival at the Russ Hill
You can check in from 3pm. The hotel offers overnight parking if you need it - it costs £5.
Directions to the hotel:
- Leave the M23 at junction 9, following signs for the airport.
- At the first roundabout, take the second exit onto the A23.
- Take the second exit at the next roundabout to stay on the road.
- At the next roundabout, take the third exit onto London Road.
- Take the first exit at one more roundabout onto Povey Cross Road.
- After 3.5 miles, the hotel will be on your left.
Make sure you book your taxi to the airport with reception for the morning when you check in, to get a special rate.
Checking Out
You need to check out by 11am.
The taxi to the airport through the hotel costs £19.50 each way which includes a £6 airport drop-off fee. The journey to the airport will take 15 minutes and is available 24 hours a day.
Getting to and from Gatwick airport
On the day of your stay
Make your way to the hotel and park in any space in the car park. Check in at the hotel reception, you keep hold of your keys.
Your confirmation email will have directions and a postcode for satnavs.
Getting from the hotel to the airport
A taxi to the airport costs:
Standard car: £19.50
6-seat car: £26.00
8-seat mini bus: £31.00
All options include a £5 airport drop-off fee. Book yours with reception when you arrive.
Coming home
Collect your luggage, then catch a taxi back to the hotel.
Drive home.
Russ Hill address
Russ Hill,
Charlwood,
Surrey
RH6 0EL