Reviews of The Gatwick White House Hotel
What our customers thought when they got home
74% of customers who left a review for the White House would book again
361 customers have given an average rating of
- "Ash was very helpful. We enjoyed our stay and the hotel was convenient for the airport. Liked Horley too!
Unfortunately the hotel wasn’t serving food while we were there but we believe they are intending to in the future."
Mrs Burston, 13 Apr 2022White House
5 out of 5 - "Receptionist good...communal areas. Stairs etc very dirty n tired.
But room was OK.. bathroom new..shower good..great location..caught a service bus nearby to airport..so no taxi rip off
Parked car onsite for week..wetherspoons nearby .all good"
Mr Waugh, 02 Apr 2022White House
4 out of 5 - "Great little hotel close to a pub that does good food. I had messed up the car park booking but the lovely chap behind the desk sorted it for me.
Would def use every time I go to gatwick."
Mrs Cox, 28 Mar 2022White House
5 out of 5 - "A very poor hotel .... we will not be staying there again!"
Mr Chapman, 20 Dec 2021White House
1 out of 5 - "The hotel was so awful that we nearly slept in the car."
Mrs Selvey, 07 Nov 2021White House
1 out of 5 - "Hotel very tired and scruffy but cheaper to park here for a week than use official car parks. Taxi to and from Gatwick airport cost more than expected though for such a short journey, £15 each way."
Mr Aldous, 25 Oct 2021White House
2 out of 5 - "There was someone at the reception when we got there afterwards I did not see any one again thay did not serve any meals the only thing he did which I thought was good was ordered a taxi for the morning bedroom was not very clean no was the shower I would not recommend that hotel to anyone"
Mr Bissicks, 04 Oct 2021White House
2 out of 5 - "All went smoothly as described, many thanks."
Mr Muzembi, 02 Oct 2021White House
5 out of 5 - "Ok here we go.Hotel was very basic,staff were good and friendly,food was ok and the room was clean and warm.Only stayed 1 night because we were flying early the next morning,parked the car for 5 days and used there shuttle to drop us off and pick us up with no problems at all.The old saying of you get what you pay for comes to mind,but there was no problems and im impressed by the budget hotel"
Mr Sadler, 28 Feb 2020White House
4 out of 5 - "Ok here we go.Hotel was very basic,staff were good and friendly,food was ok and the room was clean and warm.Only stayed 1 night because we were flying early the next morning,parked the car for 5 days and used there shuttle to drop us off and pick us up with no problems at all.The old saying of you get what you pay for comes to mind,but there was no problems and im impressed by the budget hotel"
Mr Sadler, 28 Feb 2020White House
4 out of 5 - "Good service and pleasant staff. Clean and comfortable room. Drop off and pick up worked smoothly."
Mrs Bartlett, 21 Feb 2020White House
4 out of 5 - "Everything worked out perfectly"
Ms Styczyrz, 31 Oct 2019White House
5 out of 5 - "All went well basic hotel but close to airport"
Mr Jeakins, 21 Sep 2019White House
4 out of 5 - "Staff very helpful, transport to and from airport was very quick and flawless. price very good. Hotel felt and was a litle tired and looked rundown. Restaurant was not inviting. Our room was well appointed, quiet and clean. Parking was easy but not secure."
Herr Krujatz, 07 Jun 2019White House
4 out of 5 - "Great location, close to the airport. Transfers were on time, fast and friendly.
It was good to find an on-site restaurant as we arrived quite late."
Mr Stapleton, 22 Feb 2019White House
5 out of 5 - "Hotel was clean and comfortable if a little tired looking. The parking and travel to and from the airport we’re excellent"
Mr Day, 01 Nov 2018White House
4 out of 5 - "Not many staff on duty but all were very polite and helpful. Transfer to and from airport were quick. Everything went smoothly which just rounded off a very relaxing holiday"
Mr Crutchington, 13 Oct 2018White House
5 out of 5 - "Good location for getting to the terminal. Excellent arrangements for transfers to terminal. Comfortable room, reasonable food."
Mr Barlow, 30 Sep 2018White House
5 out of 5 - "Hotel was pleasant with very helpful staff. Transfers went smoothly with little delay. Car remained safe in their car park. Not too expensive. Would happily use them again. Easily booked on your website. Thanks"
Mr Smith, 10 Aug 2018White House
5 out of 5 - "Hotel was basic and noisy, parking for about fifteen to twenty cars in grounds of
hotel unsecured. Transfers to airport every half hour OK. Return flight pick up,
fifteen minute wait, exceptable"
Mr Wilmshurst, 23 Jun 2018White House
3 out of 5 - "Everything was as expected"
Mrs Watt, 29 May 2018White House
4 out of 5 - "Clean,warm, friendly and comfortable. Painless transfers, what more is needed? Will use again."
Mr Hughes, 06 Dec 2017White House
5 out of 5 - "Yes. Everything was very well organised. We had no complaints about anything. Would use again and recommend to others."
Mr Cook, 19 Oct 2017White House
5 out of 5 - "Hotel clean and tidy, if a bit basic. But excellent for an early morning flight and has its own transport which is a big bonus!"
Mr Garner, 09 Oct 2017White House
4 out of 5 - "All smooth. Very reliable service even at 3am. Will use you again."
Mr Harris, 15 Aug 2017White House
5 out of 5 - "Friendly service, exactly as described, with helpful comments from staff to ensure we knew where we were going."
Mr Prior, 27 Jun 2017White House
5 out of 5 - "No we waited over half an hour to be picked up from the airport on our return jouney. The hotel and staff were as you described."
Mr Haddon, 21 Jun 2017White House
3 out of 5 - "Room was clean, but very old and dreary looking. If you are looking for cheap parking and transport to airport it's great. Basically wouldn't want to stay longer than one night."
Mrs Meadows, 23 Apr 2017White House
1 out of 5 - "You can't improve much as great value for money. Room did the job for one night and the staff were all excellent and very polite. Even gave good road traffic advice to avoid congestion."
Mr Brodrick, 02 Nov 2016White House
5 out of 5 - "everything as advertised"
Mrs Rolfe, 02 Nov 2016White House
5 out of 5 - "staff friendly and helpful"
Mr Forsyth, 25 Oct 2016White House
4 out of 5 - "Tired and old but clean, super friendly staff, great curry, and so very close to Gatwick - excellent for a quick getaway on early flights or late returns. Will stay again."
Mrs O'donoghue, 30 Oct 2016White House
5 out of 5 - "staff friendly and helpful"
Mr Forsyth, 24 Oct 2016White House
4 out of 5 - "The staff were very helpful and pleasant. We only were there for a few hours before an early flight so did not have food. Parking is tight I think. It is very close to Gatwick South Terminal and the transfers were efficient. The rooms were clean and had all the facilities you need for a stopover. We would stay there again as it is good value for money."
Mrs Clayson, 19 Oct 2016White House
5 out of 5 - "Went exactly as stated, very polite owners"
Mr Evans, 19 Sep 2016White House
5 out of 5 - "Staff helpful, food fine, place looking bit tired around the edges but clean and tidy with good facilities, parking fine, trip to airport went well but there was a delay on the return pick up which was inconvenient"
Mr Hurlock, 01 Sep 2016White House
4 out of 5 - "scruffy place with poor food. Redeeming feature was cheapness and courtesy of the incumbent Indians"
Mr Barwell, 27 Jul 2016White House
1 out of 5 - "vert friendly, on time to and from the air port."
Miss Davies, 24 Jul 2016White House
5 out of 5 - "We rated 5 because we were only there for a few hours. The service was good and staff were very friendly and helpful. Unfortunately the bed was really uncomfortable. Overall worth the money for the weeks parking :)"
Miss Blake, 02 Jul 2016White House
3 out of 5 - "Yes"
Mrs Spreadbury, 30 Jun 2016White House
5 out of 5 - "Grubby dated entrance doesn't get better inside . Car parking if you are lucky enough to get a free space. .we was thank god ! Room was basic and clean . Facilities bar restaurant and communal areas were in need of serious updating. Wouldn't return no matter how cheap."
Mr Schroder, 08 Jun 2016White House
1 out of 5 - "Very good choice prior to flight...while its not the Ritz, it had everything we needed ...a bar ..a restaurant clean room...and a very good transfer service to the airport (the hotel have their own mini bus)
Staff were all pleaseant.
Will use this hotel again for sure."
Mr Bryan, 01 Jun 2016White House
5 out of 5 - "YES"
Mr Richards, 31 May 2016White House
5 out of 5 - "Staff were very helpful. Pick up drop off went quickly and easily. MADE OUR TRIP MUCH EASIER."
Mr Chauffourier, 15 May 2016White House
3 out of 5 - "This hotel is perfect for overnight, simple,clean and coveinient good value for money."
Mr Mitchell, 23 Mar 2016White House
4 out of 5 - "Staff very helpful. Food lovely, room lovely. I would recommend to my friends"
Mrs Rawlings, 27 Feb 2016White House
5 out of 5 - "Excellent service as always. We got exactly what we wanted and what you said would be provided"
Mrs Hardware, 05 Nov 2015White House
5 out of 5 - "The room was freezing, the water was cold so no shower snd the '6min' transfer was 20mins! If they had just told us the truth we would have got the earlier bus!!"
Miss Sage, 20 Sep 2015White House
1 out of 5 - "Everything went really smoothly, staff very helpful and friendly. All that we needed for a stop before an early flight - couldn't fault it."
Ms Metcalfe, 07 Sep 2015White House
4 out of 5
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