Faster and smarter in the app... Open app
Connected
to the airport

Guests' reviews

Showing 1 - 10

Reviews for

  • Average customer rating: 9 out of 10
  • Number of reviews: 780

Booking was easy and when there had to be a change in accommodation due to a Government contract with the Crowne Plaza the matter was dealt with very efficiently. When I had the additional expense of transport from the hotel to the airport this was refunded to me the same day.

10 out of 10Crowne Plaza

By answering emails.texts.and not letting people find it so hard to get through to you

1 out of 10Crowne Plaza

Very helpful staff.

8 out of 10Crowne Plaza

Original booking was with the Crowne Plaza but was changed to Doubletree as C.P. was taking refugees only. Airport transfers was charged as an extra and only available in restricted hours. We had to return after our holiday by taxi a short distance for £10 which we were refunded as the original booking included transfers in the price. I have used park and ride several times and would do so again preferring to stay at the Clayton Hotel or Crowne Plaza.

5 out of 10Crowne Plaza

The hotel was very good BUT it wasn't the hotel we booked with you. When we arrived at our chosen hotel we found it was closed. You HAD NOT informed us of the change. After some confusion we were directed to a hotel by the reception at our chosen hotel. This was not a good start to our holiday. I cant understand why Holiday Extras didn't inform us of the change of hotel.

8 out of 10Crowne Plaza

Room comfortable and parking easy to arrange. Pick up on return was quick and efficient.

9 out of 10Crowne Plaza

Hotel staff at Crowne Plaza Manchester Airport were really good and super helpful. From reception to housekeeping to the restaurant team at breakfast. Great service.

10 out of 10Crowne Plaza

Hotel staff at Crowne Plaza Manchester Airport were really good and super helpful. From reception to housekeeping to the restaurant team at breakfast. Great service.

10 out of 10Crowne Plaza

The facilities at the crowne plaza we exceptional,as previous visits

10 out of 10Crowne Plaza

The facilities at the crowne plaza we exceptional,as previous visits

10 out of 10Crowne Plaza