No1 Clubrooms Birmingham Airport reviews

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  • 90% of customers who left a review for Birmingham Airport Lounges would book again
  • 122 customers have given an average rating of 5 out of 5
  • Clubrooms The staff were very pleasant and helpful.

    Mrs Starr 16 Mar, 2020 5 out of 5

  • Clubrooms We have stayed in the other two lounges at Birmingham and they were lovely. We thought we would try the club lounge as it sounded really nice. BIG MISTAKE
    1. Only one place we could sit all other tables reserved and still no one had used them when we left 2 hours later
    2. Only two people in attendance for some of the time there was nobody looking after us.
    3. No view of runway as stated
    4. After eating wanted to sit on a sofa, none available.
    5. Quality of hot food was very good although some items on the menu not available, long wait for food and snacks consisted of nuts and cookies not ideal.
    6. Service was so bad if you wanted anything you had to go and find staff and there reply was we will be with you in a minute. It was a very long minute!!!

    Mr Greenhill 15 Mar, 2020 1 out of 5

  • Clubrooms We have stayed in the other two lounges at Birmingham and they were lovely. We thought we would try the club lounge as it sounded really nice. BIG MISTAKE
    1. Only one place we could sit all other tables reserved and still no one had used them when we left 2 hours later
    2. Only two people in attendance for some of the time there was nobody looking after us.
    3. No view of runway as stated
    4. After eating wanted to sit on a sofa, none available.
    5. Quality of hot food was very good although some items on the menu not available, long wait for food and snacks consisted of nuts and cookies not ideal.
    6. Service was so bad if you wanted anything you had to go and find staff and there reply was we will be with you in a minute. It was a very long minute!!!

    Mr Greenhill 15 Mar, 2020 1 out of 5

  • Clubrooms Lovely quiet lounge enabling us to relax before our flight. Everywhere was clean and well maintained. Varied choices on the menu and food and drink was very good. Staff pleasant and helpful. Limited availability of toilets direct from the lounge but ladies/gents toilets sited directly opposite lounge entrance so no real problem.
    It would be good if the lounge opened earlier to accommodate several very early flights.

    Mrs Jones 21 Feb, 2020 5 out of 5

  • Clubrooms All as expected.

    Mr Longman 19 Feb, 2020 4 out of 5

  • Clubrooms All went smoothly facilities as advertised
    The staff were very helpful as it was our first time in this particular lounge

    Mr Shenton 16 Feb, 2020 5 out of 5

  • Clubrooms Facilities were great we booked the lounge at Birmingham airport, easy to book online with you.

    Mrs Stone 17 Feb, 2020 5 out of 5

  • Clubrooms Facilities were great we booked the lounge at Birmingham airport, easy to book online with you.

    Mrs Stone 17 Feb, 2020 5 out of 5

  • Clubrooms Fantastic start to our long awaited trip and so close the the airport terminal.

    Mr Everitt 15 Feb, 2020 5 out of 5

  • Clubrooms Unfortunately the toilets were out of order and was directed to nearest one outside of lounge and they were also out of order. Other than that all good, friendly staff and very helpful.

    Mr Ruby 14 Feb, 2020 4 out of 5

  • Clubrooms Very nice lounge set out comfortably took a bit to find staff nice busy so had to wait a bit breakfast enjoyable only thing would be nice cerial fruit yogurts rolls ect layed out to help yourself x

    Miss Webster 11 Jan, 2020 5 out of 5

  • Clubrooms Clean and comfortable, staff very helpful and efficient.
    Better than anticipated

    Mr Ward 04 Jan, 2020 5 out of 5

  • Clubrooms Staff friendly and helpful. However advised we should go to board our flight afte ordering a round of drinks as our gate number had been advised. Staff decided not to bring said drinks and told us to go to the gate. We followed their instructions only to then have to queue and wait for 40 mins before boarding plane. We could of had our requested drinks in the time spent waiting in peace and luxury instead we stood for 40 mins in a queue

    Miss Wilson 04 Jan, 2020 5 out of 5

  • Clubrooms First time we have done club rooms,would highly recommend great food lots of drink,very relaxing and quiet great staff very efficient

    Mr Raybould 21 Dec, 2019 5 out of 5

  • Clubrooms Best ever just to book a holiday so I can use the club room again. Lovely staff good food and beverages. Tfdnk you

    Mrs Whittall 18 Nov, 2019 5 out of 5

  • Clubrooms Everything was as we expected. A quite lounge with plenty of space and not over crowded as we have found in other lounges. The food was good and staff were polite and attentive. My glass was regularly topped up with prosecco ðŸ‘�ðŸ�»

    Herr Suffys 22 Sep, 2019 5 out of 5

  • Clubrooms The lounge was over booked and we were all crammed in. Food and service was still excellent . Just not very comfortable

    Mr Veit 19 Sep, 2019 4 out of 5

  • Clubrooms Good location, attentive staff, good facilities. The food portions could be a tad bigger but other than that a really good experience.

    Herr Hoerr 29 Jul, 2019 5 out of 5

  • Clubrooms Great experience in the clubroom - fantastic start to the holiday

    Mrs Morley 23 Jul, 2019 5 out of 5

  • Clubrooms The Club lounge at Birmingham Airport the food and service was fantastic the staff was so courteous

    Mr/S Mcnickle 17 Jul, 2019 5 out of 5

  • Clubrooms When we arrived at the lounge there was no record of our booking on the system. We had a print out of the confirmation & the booking reference wasn’t recognised. This delayed our time in the lounge as took 15 minutes for the staff to agree to let us in! Hugely disappointing start to our holiday.

    Herr Seidler 30 Jun, 2019 4 out of 5

  • Clubrooms It was upmarket but quite low key
    . It was quiet, but luxuriously so. Staff were very pleasant and polite, very professional. The chicken caesar salad was disappointing but overall the food and cocktails were excellent. I loved the vodka martini, one of the best I have had.

    Frau Dechambre 21 Jun, 2019 5 out of 5

  • Clubrooms Yes but felt needed more food to have during stay not just off menus
    Could do with little snack to go up and help yourself to

    Mr Haidarovic 30 May, 2019 5 out of 5

  • Clubrooms Excellent service and a great start to my holiday

    Herr Otten 18 May, 2019 5 out of 5