- 88% of customers who left a review for East Midlands Airport Lounges would book again
- 3199 customers have given an average rating of
- Escape Lounge Absolutely brilliant once again thanks holiday extras..getting off to a good start for holidays is a must.. the hotel was great & airport was superb & carpark was great..really gave us that good start boost we needed to relax.. cant thank you enough Holiday Extras..
Herr Mueller 13 Nov, 2019out of 5
- Escape Lounge The fact that we continually use holiday extras should speak volumes and will continue to use on a regular basis.
Mr Singer 31 Oct, 2019out of 5
- Escape Lounge Great service, staff really friendly and helpful, lovely surroundings, a relaxing start to the holiday.
We were there at breakfast time, a choice of cooked breakfast and pastryâ€™s all very nice
Herr Erciyas 31 Oct, 2019out of 5
- Escape Lounge More choice of food/snacks very limited
Herr Pape-Kampmeier 01 Nov, 2019out of 5
- Escape Lounge Everything was as expected, not much else to say really.
Relaxed atmosphere for a more relaxed breakfast before flying off on holiday.
No noisy kids or yapping/screeching "chavs", so well worth the money.
Herr Del_Don 31 Oct, 2019out of 5
- Escape Lounge Food needs to be better very basic
Mr Hamera 30 Oct, 2019out of 5
- Escape Lounge We would certainly recommend using holiday extras. The whole experience and ease of use was a pleasure. The lounge at East Midlands airport made the start to our holiday so relaxing.
Mr Evans 23 Oct, 2019out of 5
- Escape Lounge Everything went very smoothly, our table had been reserved, the food and beverage options were all very good. It was a lovely start to the holiday.
Mrs Cadman 22 Oct, 2019out of 5
- Escape Lounge Everything was as it should be to make a perfect start to a holiday, very good service.
Mr Bunting 04 Oct, 2019out of 5
- Escape Lounge The staff are very helpful and polite the food and drinks ample why are the chairs so much higher than the tables so you stoop over your food
Mr Staniforth 23 Sep, 2019out of 5
- Escape Lounge Staff were very helpful and accomodating as we arrived earlier than we booked.
Mr Loos 22 Sep, 2019out of 5
- Escape Lounge Make all the tables same size as trying to eat off those small ones that are only about a foot of the ground is no good
Herr Krebs 23 Sep, 2019out of 5
- Escape Lounge We had to queue for a long time to get in to the lounge. When I questioned it there was no apology, I was met with â€˜well itâ€™s not my fault. Iâ€™m the only one workingâ€™. Well, it wasnâ€™t OUR fault either! An apology would have been nice. Once in, we were sat at a table (no choice of where to sit, just told that was our table) where the table was much lower than the chairs. How can you eat at a table thatâ€™s lower than your seat?! The food and beverages were good but we wouldnâ€™t book again at this airport. Ill mannered staff and not comfortable.
Herr Olschewski 22 Sep, 2019out of 5
- Escape Lounge No problems everything was good
Herr Boesch 20 Sep, 2019out of 5
- Escape Lounge The WiFi didnâ€™t work, even with the password, great atmosphere, staff helpful and the food wasnâ€™t as good as previous visits, however ok for what we wanted, alcoholic drinks were fab
Frau Matt 19 Sep, 2019out of 5
- Escape Lounge Spot on
Ms Goy 18 Sep, 2019out of 5
- Escape Lounge Not much choice of hot food and always running out even at 6am
Also the milk for cereal and not much choice of that either
Drinks behind the bar were plenty though
Herr Dietz 03 Sep, 2019out of 5
- Escape Lounge Lounge lovely & spacious, staff very helpful but only negative was the Cooked breakfast was bacon, sausage & beans - no eggs no tomatoes or mushrooms or anything! Very limited choice.
Mr Hiemer 31 Aug, 2019out of 5
- Escape Lounge Facilities were as described.
Staff are very friendly and helpful.
Food is limited but what is available is good.
Seating in the lounge is comfortable and relaxing prior to your flight
Would definitely book again.
Frau Kessler 28 Aug, 2019out of 5
- Escape Lounge Only fault was the bacon was well over cooked, because everything else was fabulous we didnâ€™t want to say anything.
Mrs Fowler 24 Aug, 2019out of 5
- Escape Lounge Everything was good better than last year more staff serving and clearing tables and the salad bar was fab
Herr Maiworm 23 Aug, 2019out of 5
- Escape Lounge The lounge was comfortable, the staff were efficient and attentive. The food was good on the day I visited and was constantly checked on by the staff.
The only thing that was not available on the day was the WiFi. This did not directly affect me but for business passengers it could have been an issue.
Mrs Hallsworth 23 Aug, 2019out of 5
- Escape Lounge Really enjoyed the lounge the food was great and plenty of choices. Very relaxing atmosphere
Mr Schulze 22 Aug, 2019out of 5
- Escape Lounge As usual great experience
Mr Bennett 19 Aug, 2019out of 5