Reviews
- 78% of customers who left a review for Heathrow Airport Lounges would book again
- 1129 customers have given an average rating of
- No1 Lounge, Terminal 3, Heathrow - Read more No1 Lounge, Terminal 3, Heathrow reviews Had trouble finding the lounge and had to ask in the end, where it was.
Smooth entry and pleasant surroundings.
Had not had lunch so was pleased with the variety of snacks and food available.
Good way to start my journey relaxing with a couple of drinks in comfortable surroundings .
Lounge busy but not crowded so ok finding a seat.
All in all a good experience.Mrs Atif-Fawzy 17 Sep, 2022 out of 5
- No1 Lounge, Terminal 3, Heathrow Everything was as stated.
Mr Brownrigg 13 Sep, 2022 out of 5
- No1 Lounge, Terminal 3, Heathrow Very basic - over crowded and food could be improved
Mr Adams 10 Sep, 2022 out of 5
- No1 Lounge, Terminal 3, Heathrow The lounge was very crowded but after a while we managed to find a seat. The food on offer was quite limited but ok
Mrs Battensby 08 Sep, 2022 out of 5
- No1 Lounge, Terminal 3, Heathrow Found that the No1 Lounge at Heathrow to be a great start to the holiday. The food is limited but good.
Mr Tayler 03 Sep, 2022 out of 5
- No1 Lounge, Terminal 3, Heathrow Everything went ok. The staff weren't particularly friendly. I don't think they even spoke to me. I would only book this again as it was the only option after a long journey before another one
Mrs Mccarron 01 Sep, 2022 out of 5
- No1 Lounge, Terminal 3, Heathrow Hi, we couldn’t get in to spend any time in the lounge. The queues at Heathrow for our Delta flight to Atlanta were ridiculous. My mother in law needed to use a wheelchair and even though we left plenty of time to arrive at the airport and visit the lounge we were never going to be able to relax before our holiday. Our party was my wife and I with our 14 year old daughter and mother in law who has to use a wheelchair. So, as you would expect the “dream” holiday didn’t start well.
Mrs Marshall 01 Sep, 2022 out of 5
- No1 Lounge, Terminal 3, Heathrow We booked the airport lounge before our honeymoon. Usually on holiday we have a meal & few drinks at one of the establishments within the airport. The cost of the airport lounge was effectively the same. The food was of a great quality, the drinks were served quickly (as opposed to lengthy queues) and the room was considerably less crowded than the communal areas of the airport. This was an experience that we will definitely be repeating.
Mr Johnson 30 Aug, 2022 out of 5
- No1 Lounge, Terminal 3, Heathrow good service nice place to relax before plane, great food and good choice
Mr Bostock 28 Aug, 2022 out of 5
- No1 Lounge, Terminal 3, Heathrow Great location. Very relaxing and stress free. Staff happy and friendly. Endless bar refreshments as well as food.
Mrs Jones 22 Aug, 2022 out of 5
- No1 Lounge, Terminal 3, Heathrow It’s really not great value when you only get to spend less than an hour in the lounge, despite having arrived at the airport three hours ahead of time and having moved through security as fast as possible. Food was okay but not great and an item I wanted wasn’t restocked in time for me to have it. Service was pleasant and friendly, which was a plus.
Mrs Lawrence 22 Aug, 2022 out of 5
- No1 Lounge, Terminal 3, Heathrow It was too crowded and not the relaxing experience I have had previously. I think the offer with on the beach has affected the quality of the lounge
Mrs Moore 22 Aug, 2022 out of 5
- No1 Lounge, Terminal 3, Heathrow Expensive but quality of food and drink has really deteriorated. Not worth the money.
Mr Tomlins 17 Aug, 2022 out of 5
- No1 Lounge, Terminal 3, Heathrow A table was reserved for our party of eight which was great, food was ok.
Mrs Hall 16 Aug, 2022 out of 5
- No1 Lounge, Terminal 3, Heathrow Not very good selection of food.Soe food like warm. Dirty plates.
Miss Ridges 16 Aug, 2022 out of 5
- No1 Lounge, Terminal 3, Heathrow The booking said we could use the lounge from 3 hours before yet we were not allowed to move through checkin/security until 2 hours before. So couldn’t use it for a decent period. Then we went to the booked lounge to be told no you can’t use this as you need to go through passport control. When we finally got in, the choice was minimal with no opportunity for a meal. We opted for the soup. Had to wait 5 mins for it to be replaced, then another few minutes for the bowls and worst of all it was cold!! When we mentioned this to a member of staff, there response was ‘you can warm it up in the microwave. Not a good experience.
Mr Lynch 13 Aug, 2022 out of 5
- No1 Lounge, Terminal 3, Heathrow Smooth check in & nice lounge with a friendly welcome however expected more choice on the food for the money
Mrs Nicholson 12 Aug, 2022 out of 5
- No1 Lounge, Terminal 3, Heathrow A much better way to start the holiday using one of the lounges at the airport. Quiet and relaxed. I'll be booking one of these lounges every time I travel in the future.
Mrs Adams 11 Aug, 2022 out of 5
- No1 Lounge, Terminal 3, Heathrow Very nice facilities. Friendly staff, food good, allocated seating. Thank you
Mrs Peters 05 Aug, 2022 out of 5
- No1 Lounge, Terminal 3, Heathrow Staff ok, bit overstretched. Food selection very limited. V busy in lounge.
Mr Barr 26 Jul, 2022 out of 5
- No1 Lounge, Terminal 3, Heathrow Food and drink choices very limited
Mrs Passmore 25 Jul, 2022 out of 5
- No1 Lounge, Terminal 3, Heathrow We did not get to use it as the service at the airport meant it took us over 4 hours to check in and get through security. I have not been offered a refund only a credit. This is not really suitable as we are unlikely to travel as a group of 4 in the next year
Mrs Batcheldor 25 Jul, 2022 out of 5
- No1 Lounge, Terminal 3, Heathrow It all went very well with both the hotel & lounge at Heathrow. Made for a relaxing experince.
Mr Foote 15 Jul, 2022 out of 5
- No1 Lounge, Terminal 3, Heathrow Up to expectation although the food offering was a little disappointing
Mr Smith 14 Jul, 2022 out of 5