Reviews for the Plaza Premium Lounge Terminal 2

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Holiday Extras customers who booked the Plaza Premium Lounge Terminal 2 were asked if they would like to leave a rating and also any comments or feedback. Have a little read to get a picture of their experience.

Our customers rated Plaza Premium T2 Departures, on average, 8/10 (348 reviews).

Viewing reviews 151 - 200 of 348

A lovely relaxing start to our Holiday. Must admit the food was a lot better than The United Lounge at Washington airport.

Mrs Duncan, 07 Sep 2017

Plaza Premium T2 Departures - 3 hours
5 out of 5

Very comfortable and good shower facilities. Would be enhanced with areas for sleeping.

Mr Cox, 27 Aug 2017

Plaza Premium T2 Departures - 3 hours
4 out of 5

It was a little more relaxed than the main lounge but I am not sure that it is worth the money.

Mr Price, 26 Aug 2017

Plaza Premium T2 Departures - 3 hours
3 out of 5

Everything went smoothly. I was warmly greeted upon arrival. The lounge gets filled up very quickly. Most people stay is short. However! In most lounges worldwide all alcoholic drinks are included. My recommendation is include whiskey and champagne.

Mrs Rey, 18 Aug 2017

Plaza Premium T2 Departures - 3 hours
5 out of 5

Difficult to locate as signage small. Clean nicely furnished but bit dreary!

Ms Morgan, 27 Jul 2017

Plaza Premium T2 Departures - 3 hours
4 out of 5

Staff helpful. Great experience. To improve more food selection and some Baby high chairs.

Ms Goldie, 19 Jul 2017

Plaza Premium T2 Departures - 3 hours
4 out of 5

Everything was great. Only downside, and no big issue, I expected showers to be available and saw none.

Miss Cunningham, 16 Jul 2017

Plaza Premium T2 Departures - 3 hours
5 out of 5

For the price - the food was not as plentiful or as good as other lounges for example no1 lounge. It was a buffet and was very basic. The check in took longer than expected and the hosts were not particularly welcoming nor did they direct us, I had to ask where to go they seemed more interested conversing amongst themselves Lights in the lounge above us were flickering constantly and there wasn't seating for all 6 of us to be together it appeared to be in fours only No ambient music or background noise Slightly disappointing experience before our summer holiday

Miss Eddy, 09 Jul 2017

Plaza Premium T2 Departures - 3 hours
2 out of 5

YES, EVERYTHING WAS GOOD

Mr Painter, 05 Jul 2017

Plaza Premium T2 Departures - 3 hours
1 out of 5

Things went ok, but as we had already breakfasted we did not eat ,so it was expensive for what we got. A "bubbly" would have gone down well in lieu of the food.

Mr Hunter, 23 Jun 2017

Plaza Premium T2 Departures - 3 hours
3 out of 5

we found the the lounge unacceptable dirty. the toilets had dried stains on the floor the light fittings broken. the table we sat at was exteamly sticky and has not been cleaned for quite some time, we had to use our own wet wipes to clean off the stains. The food severy refuse flap was streaked with dried stains and clearly had not been wiped for hours. there were many staff around but none seemed bothered in basic cleaning. We complained to one of the mangers who apologised and said it was his first day there!

Mr Hill, 13 Jun 2017

Plaza Premium T2 Departures - 3 hours
2 out of 5

Everything was just perfect thank you

Mrs Stiles, 28 May 2017

Plaza Premium T2 Departures - 3 hours
5 out of 5

Everything was just perfect thank you

Mrs Stiles, 28 May 2017

Plaza Premium T2 Departures - 3 hours
5 out of 5

One of the best lounges we have ever used ! Little more expensive than the Norrhern Airports but well worth it .Bar service great drink selection great and food ....Indian meal was lovely! Lots of other dishes available. Staff were very welcoming and thebplace kept spotless

Mr Twinn, 13 May 2017

Plaza Premium T2 Departures - 3 hours
5 out of 5

One of the best lounges we have ever used ! Little more expensive than the Norrhern Airports but well worth it .Bar service great drink selection great and food ....Indian meal was lovely! Lots of other dishes available. Staff were very welcoming and thebplace kept spotless

Mr Twinn, 13 May 2017

Plaza Premium T2 Departures - 3 hours
5 out of 5

Every went as you said

Mr Ryland, 01 May 2017

Plaza Premium T2 Departures - 3 hours
5 out of 5

Every went as you said

Mr Ryland, 01 May 2017

Plaza Premium T2 Departures - 3 hours
5 out of 5

All excellent. Food delicous. Comfortable and relaxing!

Mr Ricketts, 27 Apr 2017

Plaza Premium T2 Departures - 3 hours
5 out of 5

Not enough seating and not enough staff clearing tables and replenishing the food.

Mrs Metcalfe, 16 Apr 2017

Plaza Premium T2 Departures - 3 hours
3 out of 5

Great start to the holiday

Mrs Clementson, 16 Apr 2017

Plaza Premium T2 Departures - 3 hours
5 out of 5

Great start to the holiday

Mrs Clementson, 16 Apr 2017

Plaza Premium T2 Departures - 3 hours
5 out of 5

It is very dark and no airport view. No champagne package so sparkling wine/ champagne extra

Mrs Mccurry, 15 Apr 2017

Plaza Premium T2 Departures - 3 hours
4 out of 5

The lounge carpet was dirty and there were lil flies hovering around the buffet area. The drink selection was limited in comparison to other lounges at other terminals which were prices at a lower cost then what i had paid for and feel i did not receive. There was no table service and it was very dull with no windows.

Miss Hassanali, 13 Apr 2017

Plaza Premium T2 Departures - 3 hours
1 out of 5

Everything went very well. The bar staff were very pleasant. The decor was very pleasant, lots of places to charge your electrical goodies. All in all, a great place to start your holiday.

Mr Pearce, 30 Mar 2017

Plaza Premium T2 Departures - 3 hours
4 out of 5

Don't think it's possible to improve on perfection !!!!!!! The best lounge we have used.Staff were extremely friendly and welcoming.An amazing and appetising choice of food,quickly replenished.

Mr Macfarlane, 28 Mar 2017

Plaza Premium T2 Departures - 3 hours
5 out of 5

Shower facilities excellent, nice separate bar area, buffet food was very good, better than No 1 lounge.

Mr Swain, 27 Mar 2017

Plaza Premium T2 Departures - 3 hours
5 out of 5

Didn't like the atmosphere and expensive for what was offered. Good food if you wanted a meal but not enough snacks (crisps, pretzels etc). Would only revisit if it remains only bookable lounge in LHR T2.

Mr Suggitt, 17 Mar 2017

Plaza Premium T2 Departures - 3 hours
2 out of 5

All went well, service very good, food good, nice and relaxing.

Mr Bunce, 15 Jan 2017

Plaza Premium T2 Departures - 3 hours
5 out of 5

Everything was very good

Mrs Harvey, 09 Jan 2017

Plaza Premium T2 Departures - 3 hours
5 out of 5

This was my 1st time travelling from Heathrow. I found the cost much higher than at Gatwick. There was a very small selection of newspapers ( Financial Times & Telegraph ) and virtually no magazines at all. The bar was mostly unattended, and I didn't actually feel comfortable there.

Ms Talbot, 08 Dec 2016

Plaza Premium T2 Departures - 3 hours
2 out of 5

Very comfortable facility. Food was good and plentiful and the atmosphere relaxing.

Mr Christovale, 06 Dec 2016

Plaza Premium T2 Departures - 3 hours
5 out of 5

Very nice peaceful start to our holiday. Food and drinks were very tasty and staff very obliging.

Mrs Barter, 07 Dec 2016

Plaza Premium T2 Departures - 3 hours
5 out of 5

Group of men getting drunk and getting louder. Two young guys playing games on their mobiles with no headphones.food and facilites excellent.

Mr Bishop, 03 Dec 2016

Plaza Premium T2 Departures - 3 hours
1 out of 5

Everything went to plan & the whole experience was very enjoyable.

Mr Wilkins, 30 Nov 2016

Plaza Premium T2 Departures - 3 hours
5 out of 5

Professional and helpful staff, all facilities were presented well. A great way to start your holiday!

Miss Davies, 27 Nov 2016

Plaza Premium T2 Departures - 3 hours
5 out of 5

Yes, the lounge allowed us to completely relax before our long flight, will definitely recommend.

Mr Wilbourne, 19 Nov 2016

Plaza Premium T2 Departures - 3 hours
4 out of 5

I considered the service to be pleasant but over priced.

Ms Lock, 10 Nov 2016

Plaza Premium T2 Departures - 3 hours
3 out of 5

It was great

Mr Strohmaier, 01 Nov 2016

Plaza Premium T2 Departures - 3 hours
5 out of 5

A restful and stress free start to a long haul flight.

Mr Gunter, 01 Nov 2016

Plaza Premium T2 Departures - 3 hours
5 out of 5

Everything was as described and all went smoothly once the date issue was sorted quickly. Very happy with staff service.

Mrs Mirich, 31 Oct 2016

Plaza Premium T2 Departures - 3 hours
5 out of 5

Everything was exactly how we expected. Not much interaction from staff apart from the front desk, who I must say were very friendly and polite. Food was delicious and plentiful. Couldn't have asked for more.

Miss Newton, 29 Oct 2016

Plaza Premium T2 Departures - 3 hours
4 out of 5

All excellent

Mrs Busuttil, 29 Oct 2016

Plaza Premium T2 Departures - 3 hours
5 out of 5

Excellent lounge with great selection of hot food and drinks and lovely staff

Mr Johnston, 26 Oct 2016

Plaza Premium T2 Departures - 3 hours
5 out of 5

Booked in the past and will continue to do so. An excellent way to relax after leaving home early avoiding holdups on the road.

Mr Pearce, 22 Oct 2016

Plaza Premium T2 Departures - 3 hours
5 out of 5

The short stay was very enjoyable. The only comment I would make is that there should be more tables where travellers can work. The seating arrangements are for either dining or relaxing and those having to complete work on a laptop, for example, was less that desirable. Apart from that, all was good.

Mr Drenic, 19 Oct 2016

Plaza Premium T2 Departures - 3 hours
5 out of 5

perhaps could do with more signage as we did miss it on first look at Heathrow possibly a bigger newspaper selection

Mr Collington, 22 Sep 2016

Plaza Premium T2 Departures - 3 hours
5 out of 5

Perfect quiet & comfortable place to chill out before boarding.

Mr Dowdall, 18 Sep 2016

Plaza Premium T2 Departures - 3 hours
5 out of 5

I booked for four of us and we had a very enjoyable time and would most certainly do it again

Mrs Patch, 15 Sep 2016

Plaza Premium T2 Departures - 3 hours
5 out of 5

The bar staff were excellent. The floor staff were a little slow in clearing the tables.

Mrs Hansford, 13 Sep 2016

Plaza Premium T2 Departures - 3 hours
5 out of 5

Yes everything was good plenty of time to relax before the flight the staff were very friendly and professional as usual

Mr Merriman, 13 Sep 2016

Plaza Premium T2 Departures - 3 hours
5 out of 5

Viewing reviews 151 - 200 of 348