Heathrow Servisair Lounge Terminal 3 Reviews

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  • 82% of customers who left a review for Heathrow Airport Lounges would book again
  • 282 customers have given an average rating of 4 out of 5
  • Club Aspire Terminal 3 - Read more Club Aspire Terminal 3 reviews Yes, quite comfortable. Enjoyed using the gym. Disappointed with Indian restaurant, very expensive, small portions and not as good as my local village Tandoori

    Mrs Robinson 05 Feb, 2018 4 out of 5

  • Club Aspire Terminal 3 Excellent service although, on returning, the relevant floor to pick your car up should be on the card issued

    Mrs Kennedy 29 Jan, 2018 5 out of 5

  • Club Aspire Terminal 3 There could have been more variety with the food. Very basic.
    I know it was early in the morning . Disappointed.

    Miss Littleton 29 Jan, 2018 4 out of 5

  • Club Aspire Terminal 3 No problems st all, used the airport lounge facilities many times now via Holiday Extras, and never been an issue. Would happily use again and recommend to others

    Mr Webb 20 Jan, 2018 5 out of 5

  • Club Aspire Terminal 3 The facilities were fine

    Mr Fox 13 Jan, 2018 4 out of 5

  • Club Aspire Terminal 3 Very nice and quiet lounge would recommend

    Mrs Wilkins 01 Jan, 2018 5 out of 5

  • Club Aspire Terminal 3 Was disappointed with the lounge. Wanted to give my Mum a special treat to the beginning of our holiday and have used a premium lounge a couple of times before, but not this one. Unfortunately it was extremely busy, with a 10-minute wait to check in to the lounge. With a very small waiting area, it was awkward and uncomfortable. When we finally entered the lounge, it was pleasant and a lot of food and drink choices, but unfortunately there was a large-ish group of people making the most of the unlimited alcohol included who were quite loud and rowdy. The rest of the clientele were okay.

    Mrs Maule 29 Dec, 2017 5 out of 5

  • Club Aspire Terminal 3 You make a complete mess of my nane vwhich gives me trouble every time I check like the Isle of man I contacted you then but you do not have the nabbers to answer so you can stick yiur web site more professional ones abound

    Mr Van Spall 25 Dec, 2017 1 out of 5

  • Club Aspire Terminal 3 The food options were fresh and plentiful, staff great, the toilets or rather toilet was appallingly filthy.

    Miss Speirs 12 Dec, 2017 4 out of 5

  • Club Aspire Terminal 3 The staff and seating area was brilliant helpful staff and comfortable seating, however we didnt get a proper breakfast as items brought out randomly and went very quickly when they did, so may need more or better organised cooking, drinks & bar good but also had ran out of gin...hard to believe with all that duty free just outside the doors, also only 2 toilets available and one was out of order. So all in all not brilliant first experience of using the lounge.

    Miss Orton 10 Dec, 2017 4 out of 5

  • Club Aspire Terminal 3 Men and women should have their own toilets in the lounge not shared! One of the toilets was out of order and the one that was working was a disgrace. The toilet had not been flushed there was wee all over the seat and the floor . The toilets outside of the lounge were much cleaner and used by thousands of people. I did tell the lady on the reception. Also the Cathy Pacific staff look so long to check ud in we only had about an hour in the lounge so all round very disappointing!!

    Mrs Fudge 10 Dec, 2017 5 out of 5

  • Club Aspire Terminal 3 The staff were great. Food was excellent. Drinks goo. Seats comfortable. Bravo.

    Mr Easton 08 Dec, 2017 5 out of 5

  • Club Aspire Terminal 3 good facilities and a great start to our holiday.

    Mr Teasdale 04 Dec, 2017 5 out of 5

  • Club Aspire Terminal 3 Aspire lounge was not as expected. Very crowded. Staff were reasonably helpful except one man who was downright rude on several occasions. They ran out of white wine, tonic, vodka and cake and those where just the things we asked for. Dissapointing to say the least.

    Mrs Constantine 03 Dec, 2017 1 out of 5

  • Club Aspire Terminal 3 As described. Lovely lounge.

    Mrs Bennett 03 Dec, 2017 5 out of 5

  • Club Aspire Terminal 3 Staff very pleasant and a great place to relax, eat and drink before our flight.

    Mr Johnstone 30 Nov, 2017 5 out of 5

  • Club Aspire Terminal 3 Staff were ok but some food was unavailable. The table we chose to sit at had been cleared but not wiped clean, perhaps the gentleman cleaner is not aware or not trained to that aspect.

    Mr King 30 Nov, 2017 4 out of 5

  • Club Aspire Terminal 3 The lounge was very small and overcrowded...
    6 tables were reserved along one wall and in the time we were there (1.5 hours) were not used adding pressure to other tables.
    One of the staff members on the bar was rather surly and had an unhelpful demeanour, not a pleasant person to deal with.
    Having used many lounges over the years I would not book this lounge again.

    Mr Kewell 28 Nov, 2017 3 out of 5

  • Club Aspire Terminal 3 The staff were helpful and polite. The lounge was much busier than in our previous experience, and we were fortunate to find a comfortable seat on arrival. The food was acceptable; but it was not in plentiful supply at the time we arrived. Once again, the second drinks machine was not operational, and had no notice to tell us so. Overall, the lounge was a pleasant and reasonably quiet place to spend a couple of hours prior to flying.

    Mr Taylor 27 Nov, 2017 4 out of 5

  • Club Aspire Terminal 3 It was not clear on the website that the showers were extra. The senior staff did not listen when I tried to tell her this and tried to make excuses. I understand this was not her fault or even her responsibility however she should learn to listen to clients concerns and recommendations

    Miss Gaggero 27 Nov, 2017 4 out of 5

  • Club Aspire Terminal 3 Frequently unattended bar and not a lot of choice with food

    Ms Stclair 23 Nov, 2017 3 out of 5

  • Club Aspire Terminal 3 Staff pleasant, facilities clean and comfortable, plenty of drink options, good limited, particularly sweet things (at about 6pm)

    Mrs Kennedy 20 Nov, 2017 4 out of 5

  • Club Aspire Terminal 3 Yes I enjoyed the food very much & the staff were polite.

    Ms O'grady 19 Nov, 2017 4 out of 5

  • Club Aspire Terminal 3 No problems at all overall a good experience.

    Mr Black 19 Nov, 2017 4 out of 5

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