Birmingham Airparks Reviews

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Brilliant as ever

Mr Croft, 16 Oct 2018

Airparks Drop and Go
5 out of 5

every thing was straight forward and efficient, the only disappointment was that there was a scratch on n/s/f door which we are certain wasn't evident before our holiday.

Mr Willett, 15 Oct 2018

Airparks Drop and Go
4 out of 5

Everything went smoothly

Miss Lawley, 13 Oct 2018

Airparks Drop and Go
5 out of 5

This was our first time using Airparks. Great quick service! We were really pleased with the return service where the keys are left in a self service area.
I would definitely recommend to family & friends.

Mrs Wilson, 13 Oct 2018

Airparks Drop and Go
5 out of 5

staff were very good I am just disappointed with the transfer times and the time you have to wait for a bus, as you do know the times the planes land and the quantity of people coming off of them that need the transfer. Bus driver very helpful in retrieving our keys.

Mrs Cole, 13 Oct 2018

Airparks Drop and Go
4 out of 5

Very smooth and slick process. Only one member of staff on duty when we checked in which slowed things down a little

Mr Pike, 13 Oct 2018

Airparks Drop and Go
5 out of 5

Less waiting time to get collect from airport. Birmingham

Mrs Edwards, 13 Oct 2018

Airparks Drop and Go
4 out of 5

Everything went well. Best airparks carpark and so easy to find. Staff were helpful and friendly and all went smoothly. I would recommend.

Mrs Quarrie, 11 Oct 2018

Airparks Drop and Go
5 out of 5

Bit daunting being of the older generation at half one in the morning and you have to understand/operate the latest technology to get access to your vehicle. Managed it but scary.

Mrs Leeming, 11 Oct 2018

Airparks Drop and Go
5 out of 5

First class set up, this is our third time at this car park, staff are very helpful both after arrival and also upon return, the site looks reassuringly secure, the bus transfers went smoothly, all in all a very good experience and again, I would recommend this company and would be happy to use them again for my next journey from Birmingham Airport. Thank you.

Mr Doyle, 10 Oct 2018

Airparks Drop and Go
5 out of 5

Very simple process from start to finish and think the key pick up system is fantastic and certainly gets you on the way home quickly.

Mr Copestick, 11 Oct 2018

Airparks Drop and Go
5 out of 5

The booking and service received was faultless

Mr Cantle, 10 Oct 2018

Airparks Drop and Go
5 out of 5

Everything went according to plan. My only concern was that it did seem a bit expensive (£112 for 18 nights parking with meet and greet on return)

Mr Milner, 10 Oct 2018

Airparks Drop and Go
4 out of 5

Booked online easily enough. Arrived at carpark, booked car in and got on transfer bus straightaway. Return journey we had to wait no more than 10 minutes for the bus, . Staff were there ready to help us retrive our keys and soon away. Easy Peasy.

Mr Sterland, 09 Oct 2018

Airparks Drop and Go
5 out of 5

I have used the car parking facilities before and will continue to.

Mr Badger, 09 Oct 2018

Airparks Drop and Go
5 out of 5

Everything was very good. Help with checking in. Pick up straightforward. Driver explained
system for retrieving key.

Mr Moore, 09 Oct 2018

Airparks Drop and Go
5 out of 5

Paid £30 for meet&greet at airport waste of money waiting 40 mins for my car may aswell catch the transfer to car park can I have my money back please not impressed

Mr Iliffe, 09 Oct 2018

Airparks Drop and Go
2 out of 5

Really great service. Bus driver helped me on the bus with my suitcase and baby. When I returned early hours in the morning the bus driver was helpful in helping me obtain my car key.

Miss Le-Boutillier, 08 Oct 2018

Airparks Drop and Go
5 out of 5

A good reliable service, easy to use website with very good offers

Mr Murphy, 08 Oct 2018

Airparks Drop and Go
5 out of 5

Everything perfect as usual from start to finish

Mr Turner, 07 Oct 2018

Airparks Drop and Go
5 out of 5

Extremley helpful-explained what we needed to do, helped us locate our key and car at the end of our trip

Mr Smith, 07 Oct 2018

Airparks Drop and Go
5 out of 5

We arrived at air parks early morning boarded the transfer bus and was in the airport all within 20 minuets and the return from airport to car was just as efficient.
Very pleased with the service

Mr Dimmock, 06 Oct 2018

Airparks Drop and Go
5 out of 5

Excellent service very easy to use no stress involved which is what we want, however, on return to the car the person who had parked it got mud on the inside of the driver door obviously used their boot/ shoe to open the door once the car was parked, this mud was embedded in the speaker area of the door

Mrs Watts, 07 Oct 2018

Airparks Drop and Go
5 out of 5

A clockwork operation - booking, parking and retrieving couldn't be made any simpler.

Mr Solanki, 06 Oct 2018

Airparks Drop and Go
5 out of 5

Your recent improvements are excellent, all staff have been really helpful.

Mr Adams, 05 Oct 2018

Airparks Drop and Go
5 out of 5

All good, nice and smooth.

Mr Clarke, 06 Oct 2018

Airparks Drop and Go
5 out of 5

All of the parking and pickup went very smoothly but found a scratch on rear quarter panel that wasn't there before, could have been another person picking up so can't really point fingers.

Mr Bisson, 06 Oct 2018

Airparks Drop and Go
4 out of 5

Staff helpful. Bit of a wait for return bus but not too bad

Mr Byatt, 05 Oct 2018

Airparks Drop and Go
3 out of 5

This was the first time we'd used airparks & would definitely use them again. Parking & leaving our car with airparks was straight forward & easy to use. On our return from our trip it was easy to locate our vehicle & get home which was much appreciated due to our flight landing in the early hours of the morning.

Mr Shepherdson, 04 Oct 2018

Airparks Drop and Go
5 out of 5

We used Airparks to park at Birmingham, dropping the car off and getting to the carpark was really good but coming home was a nightmare, our plan was delayed but I payed for late cover so that was fine. The problem was we landed at around 02:15 were outside the airport just after 03:00 and had to wait outside the airport for 45 minutes before the bus turned up (we fly from Egypt so standing around in the cold was not fun). When we got to the carpark the man took our ticket to scan to find our key, that was fine but there was an option on the screen asking how we found the service and he just put very good bearing in mind we were cold tired and still had to drive to the lake district! We were not impressed and won't be using that company again!

Miss Broom, 03 Oct 2018

Airparks Drop and Go
2 out of 5

Staff were really helpful. We were notified before had that we could not be dropped off outside our hotel. We had to be dropped off at a nearby hotel. It was no problem at all. We were late for our pick up at the airport due to problems with the luggage. We missed our booked bus time. But we were easily accomadated on another one. The pick up in the resort back to the airport was 20 mins late. But we were still in the airport in plenty of time. I like that we get updates via sms and an on line page with our booking details which includes any updates

Mr Harris, 02 Oct 2018

Airparks Drop and Go
5 out of 5

Everything went very smoothly, from the first search, booking, payment and confirmation.
The place is easy to find using Sat Nav.
Once there the staff are friendly and efficient.
On our return the key pick up system is simple to use but there is help available if needed.

Mrs Slaney, 03 Oct 2018

Airparks Drop and Go
5 out of 5

Its efficient and well run but hanging around for a bus was a bit painful. Great value but will be referring to something closer next time.

Mr Williams, 01 Oct 2018

Airparks Drop and Go
3 out of 5

Good reception on arrival. Transfer to airport good. Return of vehicle to airport for my collection on time.

Mr Wood, 30 Sep 2018

Airparks Drop and Go
5 out of 5

This is our fifth time we have used jet parks so that tells you we are very pleased

Mr Ault, 30 Sep 2018

Airparks Drop and Go
5 out of 5

Always use this great customer service great price hassle free .

Mr Thomas, 30 Sep 2018

Airparks Drop and Go
5 out of 5

always use you but not clear on times you leave for the airport,but I know it's regular

Mrs Cole, 30 Sep 2018

Airparks Drop and Go
5 out of 5

First class service from start to finish, would deffo use again and highly recommend to all.

Mrs Powles, 29 Sep 2018

Airparks Drop and Go
5 out of 5

I was quite concerned that on collecting my car after our holiday it was parked up without the handbrake being applied and was just left in ‘park’, obviously putting added pressure on the gearbox and leaving the car not safely parked.
My car has an electronic hand brake which most modern cars have these days so I would have thought the car park staff are familiar with these type of hand brakes, if not they need some more training.

Mr Evans, 29 Sep 2018

Airparks Drop and Go
2 out of 5

I found the travel back from the airport very stressful .
The driver was quite rude and did not control the queue getting onto the bus .
We were shouted at like children in a very aggressive way
Not what you need on your way back after a flight .
Perhaps some customer service training may be in order .

Mrs Blackburn, 28 Sep 2018

Airparks Drop and Go
4 out of 5

Very helpful and supportive staff and bus driver

Miss Noe, 26 Sep 2018

Airparks Drop and Go
5 out of 5

Very friendly staff and everything ran smoothly. Very pleased with the overall experience.

Miss Wilde, 26 Sep 2018

Airparks Drop and Go
5 out of 5

smooth check-in of both our cars and into the lounge. couldn't ask for more.

Mr Waltham, 26 Sep 2018

Airparks Drop and Go
3 out of 5

All very well organised but would specifically like to mention 2 drivers who were waiting at the airport at 12 midday today. The first saw me rushing and struggling with my bags, got off his bus and asked me which car park I needed. As I hunted for my ticket he took both my bags and loaded me onto the second bus. At the car park the driver of my bus took my case off, scanned my ticket and gave me my key. When I arrived to leave my car a fortnight ago I mentioned my tyre pressure warning light was on so I’d need a garage on my return. The receptionist came after me as I boarded the bus and said they’d do it if I asked on my return. As soon as I mentioned it in my return someone was contacted and came up immediately to sort it. Brilliant service all round.

Miss Atkinson, 25 Sep 2018

Airparks Drop and Go
5 out of 5

Very good experience. Every car park we've been to before was all automated and was nice to have a human aspect to this car park, staff where friendly and helpful

Mr Connolly, 25 Sep 2018

Airparks Drop and Go
5 out of 5

Efficient service.

Mr Clarke, 25 Sep 2018

Airparks Drop and Go
5 out of 5

Yes everything went smoothly and facilities as you described them - staff very efficient and helpful.

Mr Thomas, 24 Sep 2018

Airparks Drop and Go
5 out of 5

As always a first class service looking after our car.

Mr Phillips, 24 Sep 2018

Airparks Drop and Go
5 out of 5

We dropped our car off at 2am Sunday morning, waited 5 minutes for a bus to take us to the airport. When we landed back in the UK, we got a text informing us where to catch the bus and where our car was parked. Waited 10 minutes at the most for a bus, we just find this so easy to use and everyone is so helpful

Mr Baker, 24 Sep 2018

Airparks Drop and Go
5 out of 5

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