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leave keys
per day
to the airport
customer rating
Everything was great including the shuttle and driver to the airport, but the driver coming back was neither helpful or friendly.
Mr Mizzi, 28 Jul 2018
APH
1 out of 5
Easy to find, service good on arrival, staff friendly. Car was filthy when we arrived back (combination of weather and roadworks).
Mr Hall, 24 Jul 2018
APH
3 out of 5
As always very helpful and pleasant staff. Harder for them with all the road works going on.
Mrs Tooth, 05 Jul 2018
APH
5 out of 5
Every thing from APH Birmingham went very well. We were a little late due to accidents on the M6 however, we were greeted with a calming friendly service that was second to none.
Mr Cragg, 01 Jul 2018
Thank you to holiday extras and APH.
APH
5 out of 5
very quick checkin service, quick travel by bus to the terminal,
Mr Willetts-Smith, 19 Jun 2018
easy service to get back and pick up car on arrival - couldn't have wished for better!
APH
5 out of 5
Fabulous efficient service
Miss Clarke-Smith, 15 Jun 2018
APH
5 out of 5
No haste at the airport and only a short wait for the bus
Mr Ross, 04 Jun 2018
APH
5 out of 5
Every thing was as you said and staff was helpful Direction was good even though I turned in to bmw car park but soon realised it was where the cones was
Mr Newby, 31 May 2018
APH
5 out of 5
Having used you before and never any cause to complain. However this time when we arrived back there wasn't enough room on the bus. Therefore we were told that another bus had been despatched by the driver. So we stood waiting , almost half an hour , tired, cold, not a good ending to our holiday.
Mrs Ingram, 28 May 2018
APH
5 out of 5
Everything worked like clockwork. Efficient and friendly staff. Easy access to motorway network
Mr Kallow, 21 May 2018
APH
5 out of 5
As always excellent service. We had to change the date of departure, telephoned and this was done without any issues. Thank you.
Mr Cotterill, 19 May 2018
APH
5 out of 5
everything was simple and excellent.No problems at all.
Mr Kratka, 07 May 2018
APH
5 out of 5
really close to airport and good facilitys. Parking was easy and reception helpfull . Would be great if you emphasise return pick up point first terminal
Mr Turley, 02 May 2018
stop is A. Thanks for your help.
APH
4 out of 5
All nice and good. Quick transfer to and from airport. The price was also good.
Mr Brzezinski, 01 May 2018
APH
5 out of 5
My car key was badly scratched when I collected. I take great pride in looking after my things. So this has upset me dearly and put me off booking again.
Mrs Slater, 01 May 2018
APH
1 out of 5
Great service start to finish plenty of info and reception staff very helpful! Great value for money
Mrs Glancy, 30 Apr 2018
APH
5 out of 5
Easy to find. The men in the booking office very friendly. Gave all the information. Very efficient. Would definitely use APH again.
Miss Hill, 28 Apr 2018
APH
5 out of 5
Yes to both questions
Mr Gilkes, 21 Apr 2018
APH
5 out of 5
Easy to find with the sign by roundabout much needed indicating where you where. Bus driver's both ways were polite and didnt have to wait long. The only let down was collecting the key for the car. This was accidently put on a different card which the woman turned to me and said can you see your key but was quickly found by her.
Mr Cox, 09 Apr 2018
So apart from that small error I will certainly still use APH again as they done a good service.
APH
4 out of 5
Car parking service okay, staff at site could be more welcoming. Seemed very miserable on checked in at car park.
Miss Randell, 17 Mar 2018
APH
4 out of 5
Fantastic trip
Mr Forrester, 13 Feb 2018
APH
5 out of 5
Very easy booking in, staff were very informative. Just had to txt when we arrived back in uk. Very pleasant bus drivers.
Mrs Howell, 01 Feb 2018
APH
5 out of 5
Helpful staff. Easy to find. In and out job.
Mr Taylor, 29 Jan 2018
APH
5 out of 5
My flights got changed and i returned to a different airport and you would not cancel the booking
Mr Lindley, 22 Jan 2018
APH
1 out of 5
Excellent service, really it is reliable service
Mrs Afrouznia, 17 Jan 2018
APH
5 out of 5
On return journey we had to wait 40 mins fir a bus, as the bus that had arrived was full when I came out of the terminal ~ we stood in the cold waiting with a 2 year old ~ not a good service. The driver said another bus would be a few mins behind? Be truthful to your customers and not blame others. This was disappointing as we had heard good things about your facility before and had used also before. Would be nice to be offered a sorry of some kind.
Miss Davies, 15 Jan 2018
APH
1 out of 5
We booked parking through you with APH
Mrs Miller, 14 Jan 2018
APH
5 out of 5
We only booked car parking, but were very impressed with the service from aph parking especially as we returned to collect the car on Boxing Day!
Mr Loveridge, 27 Dec 2017
APH
5 out of 5
Everything very smooth and nice holiday
Mr Gendle, 14 Dec 2017
Coming back through Hurghada airport could have been explained better before trip as battery. Charger was confiscated
APH
4 out of 5
Everything went smoothly
Mr Rees, 13 Dec 2017
APH
5 out of 5
Very prompt pick up on return
Mrs Knowles, 13 Dec 2017
APH
5 out of 5
Everything good
Miss Wasilewicz, 11 Dec 2017
APH
5 out of 5
Not sure why you call the car park when you land so they send someone to collect you because they advertise that they send buses every 15 minutes. In the event we waited at the bus stop over 20 minutes having called the company 10 minutes before we arrived at the bus stop. So we waited 30 minutes - the bus takes 15 minutes to travel - so it didn't move from the car park for 15 minutes AFTER we called them!!!
Mr Mitchell, 10 Dec 2017
APH
4 out of 5
Everything went smoothly except we did have to wait a good 50 minutes for the bus to pick us up from airport on our return.
Mrs Cooksey, 01 Dec 2017
APH
4 out of 5
Everything ran very smoothly. Staff were helpful and the bus was waiting when we returned.
Mr Turner, 27 Nov 2017
APH
5 out of 5
Awesome the staff all friendly, the process simple and smooth and I'd definitely recommend.
Miss Hassam, 26 Nov 2017
APH
1 out of 5
Excellent service, everything smooth and easy, no problems. Drivers for both journeys were very helpful and friendly, thank you.
Mr Anker, 24 Nov 2017
APH
5 out of 5
Staff extremely helpful. The whole thing was most efficiently dealt with including clear directions for our homeward journey.l
Mr Richardson, 22 Nov 2017
APH
5 out of 5
Very good
Mr Holland, 21 Nov 2017
APH
5 out of 5
Everything went very smoothly even though we changed tones
Mr Griffin, 22 Nov 2017
APH
5 out of 5
They had no details of my booking and blamed holidayextras and were quite rude until I showed all my confirmation mails. Was a poor start to m holiday
Mr Moore, 19 Nov 2017
APH
1 out of 5
You are the best. Good prices. Nice people.
Mr Dimitrov, 18 Nov 2017
APH
5 out of 5
Very smooth easy parking and regular pick up every 15 mins so never waited for a bus drivers very helpful.
Mrs Bolton, 14 Nov 2017
APH
5 out of 5
More buses
Mr Mcmonigle, 14 Nov 2017
APH
4 out of 5
Very smooth drop off at Hams Hall. On return the driver of the bus shut the doors after a head count from outside the bus with several customers waiting. He offered no apology or explanation or a comment just to ease people’s disappointment. Lack of courtesy even though we all knew another bus would be along soon. A bit more respect would have been appreciated.
Mr Matthews, 08 Nov 2017
APH
3 out of 5
All good, you send far to many emails.
Ms Knee, 08 Nov 2017
APH
5 out of 5
Excellent service, couldn’t fault anything
Miss Williams, 05 Nov 2017
APH
5 out of 5
All very good service
Mr Setchfield, 04 Nov 2017
APH
5 out of 5
There is nothing more to say, all went smoothly from start to finish
Mr Melvin, 03 Nov 2017
APH
5 out of 5