Reviews for Silver Zone Parking at Bristol Airport

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Our customers rated Silver Zone, on average, 9/10 (15335 reviews).

Viewing reviews 1 - 50 of 15335

Excellent directions given to the car park. Simple process on booking

Mr Evans, 26 Sep 2022

Silver Zone
5 out of 5

All very satisfactory.

Mr Berridge, 26 Sep 2022

Silver Zone
4 out of 5

On return, we sat on an already full coach for nearly 15 mins. When the coach arrived we queued for a further 10 minutes, to re acquire the car key and parking bay reference.

Mr Cassey, 26 Sep 2022

Silver Zone
4 out of 5

Car moved within parking as expected but alteration to seat position for both driver and passenger seats. Why was passenger seat moved?

Mr Mclaughlin, 26 Sep 2022

Silver Zone
4 out of 5

All great

Mr Jones, 25 Sep 2022

Silver Zone
5 out of 5

No - excellent service from booking to completion

Mr Lewis, 25 Sep 2022

Silver Zone
5 out of 5

On leaving my registration wasn’t recognised due to the screen say it was recognised. Other that that everything was great

Mr De-Pellegrin, 26 Sep 2022

Silver Zone
5 out of 5

Very easy & straightforward.

Mr James, 25 Sep 2022

Silver Zone
5 out of 5

Just so easy, with all the other problems going on at the moment, we just needed ease. Thank You! ????

Mr Brady, 26 Sep 2022

Silver Zone
5 out of 5

First time using Silver Parking very Inpressed

Mrs Gill, 25 Sep 2022

Silver Zone
5 out of 5

Ease of booking was good. Directions also good. I guessed the time I would pick my car up but was contradicted when I dropped it off being told I should have entered my flight arrival time - this could be clearer at booking.

Mr Preece, 25 Sep 2022

Silver Zone
5 out of 5

The parking operation is very slick and well organised. The only other comment I have is that it is rather expensive

Mr Cavana, 25 Sep 2022

Silver Zone
4 out of 5

Well our parking was straight forward ,dropping off and collecting .perhaps a little information when leaving the car park it seemed alot of us weren't shore what to do.

Mrs Welsh, 24 Sep 2022

Silver Zone
5 out of 5

Everything went perfectly smooth with parking and collecting the car. Coach pick up both to and from the airport excellent

Mrs Kerslake, 25 Sep 2022

Silver Zone
5 out of 5

Very easy to book and good value.

Mr Powell, 24 Sep 2022

Silver Zone
5 out of 5

Excellent service, very organised and smoothly efficient. My only concern is that the directions from the app took my to the main airport long stay car park and not the actual place. Please check the post code so customers do not end up in the wrong car park...

Mr Bishop-Scotti, 24 Sep 2022

Silver Zone
5 out of 5

Great service easy booking experience and best of all the cheapest

Mr Harley, 24 Sep 2022

Silver Zone
5 out of 5

Even thou alot of people at check in queue went quickly - only improvement would be to make people move away from the doors when they have booked in (not really your responsiblity but people are so stupid & just stood at the door causing chaos!!)

Mr Brady, 24 Sep 2022

Silver Zone
5 out of 5

Silver zone at 4am on a Sunday morning and the queue for the bus wound all around the building. It wasn’t clear to people arriving that this was the queue for the bus and not for checking in. Some confusion and upset as people tried to work out where they were supposed to go, having already sat in a long queue of traffic on arrival at the car park. On top of that the busses were caught in the same queue so waiting times were longer than usual. Would be better if the busses were able to have their own route back to the car park avoiding the traffic queues. Currently a bit of a vicious circle. However when we returned in midday Wednesday all was calm and back to usual.

Mrs Fellowes, 25 Sep 2022

Silver Zone
5 out of 5

Easy and quick to check the car in and just as quick to get the keys back. Confident that the car would be looked after. Great service. Thank you holiday extras .

Mrs Wingate, 24 Sep 2022

Silver Zone
5 out of 5

Your staff worked swiftly and professionally. Also they were very friendly.

Mr Govett, 24 Sep 2022

Silver Zone
5 out of 5

The vehicle had been moved to a non-disabled space even though a blue badge was displayed on the dashboard. This meant quite a walk to collect it on return. The staff did apologise.

Mr Ormerod, 24 Sep 2022

Silver Zone
4 out of 5

Everything was simple, just park the car up, book it in and straight on to the bus. On the negative side, I thought too many people were crammed into the bus on the return journey. The bus had to brake hard and a number people lunged forward as it was difficult to hold on to rails as there were so many people on the bus.

Mr Phillips, 24 Sep 2022

Silver Zone
3 out of 5

Upon arrival a very impatient employee was not allowing us enough time to read the signs to deploy our keys correctly and it was really frustrating. You have changed the system since we last used the silver zone and we wanted to do it correctly. This was not a great start to our holiday. Upon returning the service was really slow with us queued out the door and only 1 member of staff on who was actually very polite but said the instructions to our car very fast so we were confused looking for our car. I have no idea why you moved my car either and the driving position was wrong

Mrs Beattie, 25 Sep 2022

Silver Zone
3 out of 5

Easy and trouble free

Mr Davis, 23 Sep 2022

Silver Zone
5 out of 5

So easy brilliant system

Mr Hoddinott, 23 Sep 2022

Silver Zone
5 out of 5

Superb well organised. Helpful staff Thank you

Mr Brain, 23 Sep 2022

Silver Zone
5 out of 5

Very efficient

Mrs Robinson, 23 Sep 2022

Silver Zone
5 out of 5

Everything went very smoothly. No problems with finding a parking space and check in was well organised.

Mrs Harvey, 23 Sep 2022

Silver Zone
5 out of 5

Perfect service, parked handed in keys, jumped straight onto a waiting bus. Return just as smooth.

Mrs Haines, 23 Sep 2022

Silver Zone
5 out of 5

The Fast Track Service through Security was a waste of money, as everyone went through the same queue.

Mr Roche, 23 Sep 2022

Silver Zone
4 out of 5

Transfer to resort was delayed by some 40 minutes duto late passenger. Transfer from resort went smoothly although the information regards pick up time shown on app was incorrect.

Mr Step, 23 Sep 2022

Silver Zone
4 out of 5

The booking was good with no problems, but my wife is disabled and we find it easier to wait until every one got there keys on the way home. However the agent that dealt with us was completely unhelpful when we picked up our keys and seemed to be more in a rush to get home. The agent was a female who showed no interest in helping us out.

Mr Williams, 23 Sep 2022

Silver Zone
3 out of 5

Unhelpful and car damaged whilst there and simply rely on a clause to absolve responsibility

Mr Davies, 23 Sep 2022

Silver Zone
1 out of 5

Service was excellent except the very bright lights on entry when the car was photographed gave my wife a really bad migraine. Not what you want at the start of your holiday.

Mr Jones, 22 Sep 2022

Silver Zone
5 out of 5

As in all previous Silver Zone bookings the process, procedures & efficiency were good. Unfortunately on this occasion some loose change I always keep in the car went missing, between £10 to £15. Reported it to Silver Zone on 20/9/22 who confirmed there were other victims & a formal investigation was already started. Not worth taking any further, soured it a little bit but won’t stop me using Silver Zone in future.

Mr Collett, 21 Sep 2022

Silver Zone
4 out of 5

Used Silverzone at Bristol. Very busy at facility but all went smoothly. On way back 6 uk flights came in at once but staff dealt professionally and efficiently with all.

Mr Daniel, 20 Sep 2022

Silver Zone
5 out of 5

All good except, on return, car wasn't parked where toldit was so yad to return to desk to get correct area. There were 3 of us inour flight that experienced the same error. The service lady apologised and we were glad it wasn't raining.

Mrs Taylor, 20 Sep 2022

Silver Zone
5 out of 5

Easily booked for a very competitive price. The parking went smoothly.

Mrs Huxtable, 20 Sep 2022

Silver Zone
5 out of 5

Very pleased with all the service

Mr Lovell, 19 Sep 2022

Silver Zone
5 out of 5

Everything was excellent quick and friendly

Mr Cook, 19 Sep 2022

Silver Zone
5 out of 5

So easy to book in and check back in.

Mr Sharp, 19 Sep 2022

Silver Zone
5 out of 5

Helpful with the process of checking keys in and lovely friendly female on collection

Ms Gale, 19 Sep 2022

Silver Zone
5 out of 5

From parking car on arrival then to reception to book car in . Bus to terminal took around 15 minutes

Mr Berry, 19 Sep 2022

Silver Zone
5 out of 5

Very efficient service, very helpful staff member on checking in the car.

Ms Sugar, 19 Sep 2022

Silver Zone
5 out of 5

Transaction was a lot smoother than when I flew in June, which I think was when they changed the system. Still problems with the length of the queues as I have difficulties standing.

Miss Fillery, 19 Sep 2022

Silver Zone
5 out of 5

Very easy parking at Bristol airport silver zone

Mrs Mcintyre, 19 Sep 2022

Silver Zone
5 out of 5

I made several changes to my bookings for 3 cars including times and registration numbers and all were completed without hitch. The check in process was simple. I was apprehensive about leaving my keys, but the car was only moved a short distance so must have stayed on site. I was disappointed to see that my dashcam had been disconnected and taken down from its mounting. That could have caused damage to the camera as it was simply left loose on the dashboard. That should not have happened and is a procedure that the Silver Zone car park at Bristol needs to review as a matter of urgency.

Mr Clement, 19 Sep 2022

Silver Zone
5 out of 5

I parked at silver zone Bristol - It’s a great system the only area I could criticise was the key collection it was simply understaffed by comparison the key drop off is a great automated system with plenty of staff to assist

Mr Tulk, 19 Sep 2022

Silver Zone
5 out of 5

Your price was over £100 more than I paid before. Otherwise everything was fine.

Mr Butler, 19 Sep 2022

Silver Zone
4 out of 5

Viewing reviews 1 - 50 of 15335

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