Business Parking T4 Reviews

East Midlands Airport, Castle Donington, Derby, DE74 2SA

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  • 90% of customers who left a review for Heathrow Airport Parking would book again
  • 55168 customers have given an average rating of 5 out of 5

Firstly barrier didn't open when I arrived and I had the same problem on the way out. Also the assistant on the call took well over 7 mins to answer and resolve my query.
The speaker in mid stay 2 has a huge crackle making it difficult to hear the assistant.

Mr Pancholi, 19 Feb 2018

Mid Stay 2
2 out of 5

The room had good space but no heating in the room. So, it was cold at night.
Food meets our expectation.

Mr Ukita, 19 Feb 2018

Long Stay 2
4 out of 5

EMA PARKING; poor surface to the footpath to the terminal

Mr West, 17 Feb 2018

Mid Stay 2
5 out of 5

Everything went smoothly - no problems

Mrs Eyre, 16 Feb 2018

Meet and Greet
5 out of 5

Really good all went smoothly,had to change the car ar the last minute & no problem with that. Only slight criticism I have is that the directions to the shuttle bus on our return journey to East Midlands airport need updating as not at all clear !

Mr Curtis, 16 Feb 2018

Long Stay 2
5 out of 5

Easy to find the car park thank you

Mr Oxborrow, 16 Feb 2018

Mid Stay 1
5 out of 5

Access to and leaving Car Park went very smoothly. Facilities were as described; did get lost trying to find way back in dark, but probably our fault as much as signeage.

Mrs Harris, 15 Feb 2018

Mid Stay 2
1 out of 5

Very good and efficient service

Mr Bentley, 15 Feb 2018

Meet and Greet
5 out of 5

Used to book car park at East Midlands Airport. Easy to do online, and prices excellent. No problems booking or at the car park, all went as expected.

Mr Powell, 15 Feb 2018

Long Stay 1
5 out of 5

all straight forward.Quick, easy.

Mrs Wild, 15 Feb 2018

Short Stay 3
5 out of 5

everything went smoothly,no hassles whatsoever!!

Mr Lloyd, 14 Feb 2018

Short Stay 2
5 out of 5

very helpful

Mrs Evans, 14 Feb 2018

Mid Stay 1
5 out of 5

Everything perfect as usual

Mr Freeman, 14 Feb 2018

Meet and Greet
5 out of 5

When we got to the barrier at long stay 2 the barrier would not lift the screen kept asking for a voucher. We tried calling both numbers on the booking info but it was a recorded message saying you were closed. We then wondered if we were in the right place so drove around the area but could find no one to ask. We then went back to Car park 2 and this time the barrier lifted. A very bad customer experience at 4 o’clock in a dark morning. This all made us late checking in a very poor start to our holiday!!!!

Mrs Dunn, 14 Feb 2018

Long Stay 2
3 out of 5

Straight forward booking system with easy precise instructions.

Mrs Broughton, 13 Feb 2018

Mid Stay 2
5 out of 5

Facilities as described. Closer to terminal than thought.

Mrs Charlesworth, 13 Feb 2018

Short Stay 2
5 out of 5

Great service from drop off to pickup

Mr Simpson, 13 Feb 2018

Meet and Greet
5 out of 5

Staff very friendly and helped with putting cases on coach.

Mr Foltyn, 12 Feb 2018

Long Stay 1
5 out of 5

Altho we misread the signs into the airport parking the guy on the gate let us through giving us super instructions to the correct car park so thank you for that �

Mrs Howsam, 12 Feb 2018

Long Stay 1
5 out of 5

Very helpful and friendly

Mr Amison, 12 Feb 2018

Meet and Greet
5 out of 5

Everything went perfect. I changed my car a few days before and had no problem amending my booking.

Mr Gartland, 12 Feb 2018

Short Stay 3
5 out of 5

Perhaps better sinage in the carparks, because it was tricky to park then find way out to the bus

Mr Yadav, 12 Feb 2018

Long Stay 2
5 out of 5

We booked airport parking and had to amend it, the first request wasn't processed but the second was fine , there was an error in directions - turn right at thistle hotel, this is now jury's though the airport is signed

Mrs Bedding, 12 Feb 2018

Short Stay 3
5 out of 5

Always use M&G staff always good and friendly

Mr Orrell, 12 Feb 2018

Meet and Greet
5 out of 5

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