We invite all our customers to leave some feedback and a rating for their experience booking our car parks. From booking on our website or calling our team on the phones, to arriving at Heathrow and using the Terminal 2 Valet Parking, see what other travelers had to say.
Viewing reviews 1 - 50 of 72
You can improve your services immensely by clearer instructions as to how to get to your parking spot, and also clearer. Signage.
Mr Arduino, 30 Jan 2016
Valet
4 out of 5
Everything was perfect from drop off to collection
Mrs Halsall, 06 Jan 2016
Valet
5 out of 5
Everything was clear and concise and worked exactly as was detailed out to us.
Mr Hunt, 04 Jan 2016
Valet
5 out of 5
Smooth professional service. Due to flight change I had to arrange to collect car from a different terminal but this was managed efficiently and communicated well
Mr Atkin, 25 Nov 2015
Valet
5 out of 5
It was all good
Mrs Salmons, 13 Sep 2015
Valet
5 out of 5
Just the beltway to come and go
Mr Brown, 04 Mar 2015
Valet
5 out of 5
Very smooth and no complaints
Mr Hart, 27 Feb 2015
Valet
5 out of 5
Quick, efficient and does what it says on the tin!
Mr Sondh, 25 Feb 2015
Valet
5 out of 5
Very well organised. Helpful staff and a smooth exit from the airport with 2 tired children
Mr Cusack, 23 Feb 2015
Valet
5 out of 5
excellent service
Mrs Ainscough, 23 Feb 2015
Valet
5 out of 5
Great service, quick and eSy drop off and pick up.
Mr Harris, 19 Feb 2015
Valet
5 out of 5
Pick up and drop off staff were extremely pleasant and helpful and the whole process was smooth and easy. The only one small complaint was that the driver who moved my car changed all my seat settings so I had to spend 10mins reading the manual so I could put it all back to how it was. A very minor thing but otherwise you would have received 10/10.
Dr Taylor, 22 Nov 2014
Valet
4 out of 5
Very helpful )))
Mrs Stephen, 13 Nov 2014
Valet
5 out of 5
Valet parking got our holiday off to an easy, stress-free start. Usually find Heathrow airport daunting, but just had to park opposite the terminal check-in and walk over the road, which took minutes. Arriving home was just as easy. Definitely use that service again!
Mr Ives, 29 May 2013
Valet
5 out of 5
Really smooth valet parking service at Heathrow, dealt with quickly, efficiently and courteously. Will deinately use again. Thanks
Mr Penny, 12 May 2013
Valet
5 out of 5
Couldn't improve. Fast friendly and efficient
Mr Gabb, 02 Feb 2013
Valet
5 out of 5
You did what you said you would do .
Mr Young, 06 Jan 2013
Valet
5 out of 5
only slight issue was the arrival area is a little too small for the volume of traffic, I had to double park to book into the office. On booking in I found the staff very helpful, courteous and engaging.
Mr Steer, 03 Jan 2013
Valet
4 out of 5
Valet Parking at Heathrow Terminal 3 was very good.
Condie, 15 Dec 2012
Valet
5 out of 5
All fine and dandy, thank you
Wilson-Soppitt, 13 Dec 2012
Valet
5 out of 5
Fantastic service! This is the fourth time I've used this service and is now the first choice for my colleauges when travelling overseas : )
Khan, 14 Nov 2012
Valet
5 out of 5
Valet parking at terminal 3 worked perfectly
Winstone, 06 Nov 2012
Valet
5 out of 5
Smooth service, everything as described. Will use you again.
Serruys, 20 Oct 2012
Valet
5 out of 5
Helpful staff polite and courteous
Mr Gulliford, 12 Oct 2012
Valet
5 out of 5
The valet parking at T3 was excellent. I was greeted by name and my car was witing when I got back.
Mr Drayton, 05 Oct 2012
Valet
5 out of 5
yes
Mr Bain, 05 Oct 2012
Valet
3 out of 5
Yes, very professional service.
Mr Johnston, 04 Oct 2012
Valet
5 out of 5
Even with the disruption due to the Olympics, everything went smoothly - again! Prompt efficient service - thanks!
Mrs Fodczuk, 27 Jul 2012
Valet
5 out of 5
Excellent service, staff very helpful and friendly
Mrs Munday, 14 Apr 2012
Valet
5 out of 5
The arrival process was annoying as I was asked to move my car despite parking where I have always parked!
Mr Atkin, 26 Feb 2012
Valet
4 out of 5
Excellent service at Valet Parking.
Miss James, 03 Feb 2012
Valet
5 out of 5
Valet parking worth every penny after a long flight home. Very quick, efficient service.
Mr Taylor, 04 Jan 2012
Valet
5 out of 5
good service
Dr Griffiths, 04 Jan 2012
Valet
5 out of 5
Went very smoothly
Mr Franken, 29 Dec 2011
Valet
5 out of 5
Great service, car waiting for us when we arrived home. Staff helpful and friendly. If flying from terminal 3 again would definitely use them.
Mrs Williams, 24 Dec 2011
Valet
5 out of 5
All good
Mr Ross, 21 Dec 2011
Valet
5 out of 5
My plane was delayed and the staff helpful. Thanks
Mrs Coleman, 02 Dec 2011
Valet
5 out of 5
Extremely helpful
Ms Grey, 17 Nov 2011
Valet
5 out of 5
Everything went smoothly and services were excellent
Mrs Stradling, 17 Nov 2011
Valet
5 out of 5
Staff pleasant and helpful
Mr Harwood, 03 Nov 2011
Valet
5 out of 5
First time for me in Terminal 3. IT should be clearly signed where to put your car. I saw nothing but the Valet Parking kiosk which I duely drove to. Otherwise, your service is the best of any associated with Heathrow Airport!
Mr Scheyd, 31 Oct 2011
Valet
5 out of 5
As always superb service.
Mr Thompson, 17 Oct 2011
Valet
5 out of 5
All went well
Mr Hurmson, 05 Oct 2011
Valet
5 out of 5
Fantastic service!
Mr Boyes, 15 Aug 2011
Valet
5 out of 5
first time I had used valet parking and it was excellent. My car was waiting for me and, with only hand baggage I was away from Heathrow in a flash. Will use again.
Mrs Smy, 29 Jul 2011
Valet
5 out of 5
Very good service.
Mr Livesey, 07 Jul 2011
Valet
5 out of 5
Very good service, cannot fault service and will be using again.
Mr Bartlett, 30 Sep 2010
Valet
5 out of 5
All good
Mr Baron, 25 Oct 2010
Valet
4 out of 5
Everything just went so perfectly ..no hassle...no stress
Mr Flanagan, 24 Nov 2010
Valet
4 out of 5
Not as smooth as T5 service. Long wait at check-in due to driver staff problem. Collection process was great.
Mr Atkin, 25 Nov 2010
Valet
3 out of 5
Viewing reviews 1 - 50 of 72