Most Recommended
Airline for Travellers
with a Disability

KLM Royal Dutch Airlines

KLM Royal Dutch Airlines has been named runner-up in the Most Recommended Airline for Travellers with a Disability category at the Customers' Awards 2010.

KLM is the national airline of the Netherlands and formed part of the 2004 Air France-KLM merger. Founded in 1919, during the first year of operation, KLM carried just 440 passengers and 22 tons of cargo. Today, KLM flies approximately 23.4 million passengers annually - a figure indicative of the growth the airline has experienced.

"They seemed particulary helpful in assisting a disabled passenger onto the plane."

KLM operates from its headquarters at Amsterdam Schiphol airport and is the oldest airline running under its original name. Despite the merger of Air France and KLM, both airlines continue to run under their original branding.

KLM has facilities in place to assist passengers travelling with a disability. These include boarding assistance, assistance with transporting mobility equipment, special cabin wheelchairs, the facility to take a guide animal on board, oxygen cylinder transportation and special dietary requirements.

The airline has also produced a guide for those passengers travelling with a disability containing all you need to know about the airline and what it can offer.