Our award-winning call centre would love to hear from you

Call us on 0800 093 5478

Our award-winning call centre is based at our Head Office in Kent, where more than 150 Travel Consultants are waiting to help make your holiday easier. To book airport hotels, airport parking or an airport lounge, give us a call on 0800 093 5478. We're open from 08:00 to 23:00 on weekdays and from 08:30 to 20:00 at the weekend.

If you'd like to talk to us about travel insurance, please call 0800 093 1900.

Or if you'd like to book a theatre break it's 0800 0832 841.

Alternatively, if you're a travel agent please call us on 0800 41 41 41.

Who to contact after you've booked

If you are disappointed with the service you have received from Holiday Extras, you can call our Customer Experience team, contact us online or write to us.

You can phone us on 01303 815 318.

You can contact us online here.

Or send your letter to: Customer Experience Department, FREEPOST NATE1280, Holiday Extras, Ashford Road, Newingreen, Hythe, Kent, CT21 4BR.

Useful links

To book online
About the disruption to travel to Tunisia
About travelling to Greece.

We’re here to help

If you'd like to talk to one of our travel consultants, we’re happy to help. You can reach us on 0800 977 5171 (or +44 1303 816003 if you're calling from abroad), or alternatively you can contact us here. We'll do our best to answer your question for you as quickly as possible.

Our contact centre is open from 08:00 to 23:00 on weekdays and 08:30 to 20:00 on weekends.