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Dover Port Parking Customer Reviews

Customer testimonials are direct responses to people's experiences using Dover Port Parking services

Our customers rated Dover Airport Parking on average 9/10 (1988 reviews).

Generally it was good but I wasn’t given the code to open the gate on arrival and had to wait for someone else to arrive. Staff were all done in a transfer but someone said they would take my key. On my return, the same thing happened but the girl on the desk obviously thought I looked trustworthy. Fortunately I could see my car as she didnt know where it was. Everything was safe and fine but they need to tighten up on procedures a little.

Ms Mckibbin, 14 Sep 2019

Port Parking - Ferry
4 out of 5

Everything went smoothly and staff were helpful but I was like disappointed that I found a charger in my door pocket, this made be wonder what had my car had been used for while I was away.

Mrs Guest, 10 Sep 2019

Port Parking - Cruise
4 out of 5

Very efficient and helpful staff

Mr Wykeham-Martin, 10 Sep 2019

Port Parking - Cruise
5 out of 5

Helpful and efficient

Mr Harston, 10 Sep 2019

Port Parking - Cruise
5 out of 5

Everything was great. Staff friendly and helpful.

Miss Minty, 09 Sep 2019

Port Parking - Cruise
5 out of 5

Very helpful and informative, good location, easy to find, transfer from car park to port and on return, we changed our return times and it was no problem at all as the gentleman stated when he gave us his business card to ring him if we wanted to come back earlier.

Mr Fairbairn, 06 Sep 2019

Port Parking - Ferry
5 out of 5

Made everything very convenient, thank you so much!

Mr Gray, 03 Sep 2019

Port Parking - Cruise
5 out of 5

Collection from Dover port took too long. We were directed to the queue at Bay 1 but several buses picked up from Bay 8 before a second one finally turned up at Bay 1. The arrival had gone very smoothly so it’s a shame there were delays on the return.

Mrs Gassner, 02 Sep 2019

Port Parking - Cruise
4 out of 5

Amazing service from Port Parking. Fast and efficient.

Mr Mears, 02 Sep 2019

Port Parking - Cruise
5 out of 5

The staff were brilliant sorting out the muddle left by Holiday Extras. Holiday extras managed to give the wrong dates and destinations.

Mrs Barnes, 30 Aug 2019

Relyon cruise parking
5 out of 5

Efficient friendly service. Was put on a transfer bus to Dover port as soon as we unloaded our car which was transported to the bus for us. When we disembarked a transfer bus was waiting at the terminal, our luggage was transferred to the bus and unloaded by our car

Mrs Frey, 29 Aug 2019

Relyon cruise parking
5 out of 5

Absolutely brilliant experience, arrived to drop car off, greeted with a friendly face, no waiting around and taken straight to the port. Friendly driver
On collection at the port very easy to find pick up point. Again no waiting around straight to collect car. Helped us with bags to car. Plenty of friendly staff and so easy. Thank you

Mr Nixon, 26 Aug 2019

Port Parking - Cruise
5 out of 5

Perfect location & great service, would definitely use again! Slightly misleading saying you leave your keys with them as you have to keep them with you - I was worried about losing them on holiday! Out of hours of shuttle bus, a taxi costs £7.50 from port

Mrs Bream, 15 Aug 2019

Port Parking - Ferry
5 out of 5

staff very helpful . easy to find no problems at all thank you.

Herr Inac, 09 Aug 2019

Port Parking - Cruise
5 out of 5

Easy to find, very efficient, good price and made welcome.

Mrs Parnell, 08 Aug 2019

Port Parking - Cruise
5 out of 5

We arrived at the Car Park running late from our ferry and were able to drop off the car really quickly. Staff were extremely helpful and they dropped us off at the ferry with our 2 bikes. Would definitely use again.

Ms Tongeman, 06 Aug 2019

Relyon ferry parking
5 out of 5

Excellent service. We couldnt believe it was so easy, professional and reasonably priced.

Ms Williams, 31 Jul 2019

Port Parking - Cruise
5 out of 5

So easy to use

Miss Daniel, 21 Jul 2019

Port Parking - Ferry
5 out of 5

Very smoothly indeed and easy to find. Very prompt shuttle service.

Mr Wignall, 17 Jul 2019

Port Parking - Cruise
5 out of 5

Very simple parking and transfer. Staff very efficient

Mr Lucas, 03 Jun 2019

Port Parking - Cruise
5 out of 5

Hi, we was very impressed with service what we got, the parking was very close to the ferry and we still got bus transfer to place where we need to be. The same good experience was when we went back. Definitely will use this parking again. Thank you.

Miss Trapane, 02 Jun 2019

Port Parking - Cruise
5 out of 5

Very smooth operation. Arrived at car park, greeted by driver, bags into van and away to the ship within minutes. Driver waiting for us on our return to Dover and in our car within 15 minutes of stepping on terra firma. Excellent

Mrs Wells, 26 Apr 2019

Port Parking - Cruise
5 out of 5

I am very impressed with Rely on car parking at Dover. Looked after my merc very well. Dropped and picked us from the coach park on time. The best one was they even washed my car and kept it ready while collecting. I would highly recommend them

Mr Sekar, 24 Apr 2019

Relyon ferry parking
5 out of 5

Very friendly helpful staff at Port Parking. Great service on the way out. A bit of a wait on return due to the volume of passengers needing to be transported back to the car park. Unfortunately when we got there our key/paperwork had gone astray and we were not expected. Eventually everything was sorted out, our car found, and we were able to get off. I'm sure this was a rare slip on somebody's part and it would not put me off using them again, but it did detract from the experience somewhat.

Mr Peglar, 19 Apr 2019

Port Parking - Cruise
4 out of 5