Book Airport Hotels and Parking

Help & support

Our Kent-based support team are friendly, knowledgeable and ready to help with a new or existing booking.

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Where do I find directions on your website?

Where do I find directions on your website?

Directions to the car park, hotel or lounge are given on your booking confirmation, which you receive after you have made your booking. You can also get directions by clicking on the more info link for the car park, hotel or lounge you are interested in, or you can see a map by clicking 'map'.
If you're booking an undercover hotel or car park, you won't be able to get directions or see a map until you get your booking confirmation, as the identity of the hotel or car park is being kept secret.

more info

Frequently Asked Questions

  • Will I have to hand in my car keys? - Answer?
  • How do I amend my booking? - Answer?
  • What do I do if my flight is delayed and I go over my pre-booked parking period? - Answer?
  • Can you send me a map? - Answer?
  • Are the prices per room or per person? - Answer?
  • Will I have to park the car myself? - Answer?
  • What do I do if I exceed my 8/15 days parking package? - Answer?
  • Can I park before my stay? - Answer?
  • Do you have to pay in full at the time of making the booking? - Answer?
  • How do I obtain a receipt for my booking? - Answer?