So, if you can find exactly the same product cheaper within 24 hours of confirming your booking with Holiday Extras, it's yours for FREE* (the few applying terms and conditions are listed below)
Reclaiming your money is really easy. Simply fill out this form https://holidayextras.wufoo.eu/forms/free-if-you-find-it-for-less-claim-form/ or call us on 01303 815308 and let us know. And that's it.
Guaranteed
HOW TO CLAIM
If you think you have found the same thing cheaper elsewhere, call us on 01303 815308.
NOTE: BT landline calls cost up to 10p per minute. Calls from mobiles and other numbers may vary.
Please ensure that the parking, hotel and parking, hotel only or lounge product you are comparing is identical in all respects and that it meets the terms set out below. ANY VARIATIONS MEANS WE CAN NEITHER MATCH THE PRICE NOR REFUND THE COST.
TERMS & CONDITIONS (AIRPORT PARKING, PORT PARKING, AIRPORT HOTELS, PORT HOTELS AND AIRPORT LOUNGES):
1 - Our guarantee only applies to the principal parking, hotel and parking, hotel only or lounge product you have booked. Please note that when comparing products we do not take into account any ancillary products or recommended extras such as dinners, breakfasts, car washes etc you booked with your principal parking, hotel and parking, hotel only or lounge product.
2 - The principal parking, hotel and parking, hotel only or lounge product under comparison must be the same in every respect, including parking and valet parking by the same supplier, as that which you purchased from Holiday Extras, and the same cancellation terms.
3 - Where multiple rooms are booked each room is regarded as a separate product.
4 - You must make your claim within 24 hours of making and paying for your booking with Holiday Extras.
5 - Successful claims will not be paid until after the return date originally booked.
6 - You must use the products as per the booking against which you are making your claim.
7 - Cancellation of the booking cancels your right to claim under this guarantee.
8 - The comparison price must be originally based and quoted in pounds sterling. We will not consider price differences arising from currency conversion into pounds sterling.
9 - Our Free If Guarantee will not apply to price-differences of 50 pence or less.
10 - As Holiday Extras is a travel business specialising in the provision of travel add-ons such as airport parking, airport hotels and airport lounges, our guarantee applies only to products purchased as part of a customer's holiday plans. The guarantee does not apply to our products purchased on a standalone basis, without any onward travel plans. Accordingly, we reserve the right, when considering a claim, to request evidence of your travel itinerary.
11 - The principal parking, hotel and parking, hotel only or lounge product under comparison must be on sale and we must be able to view the product details and price before we will accept your claim.
SORRY, BUT OUR GUARANTEE EXCLUDES THE FOLLOWING:
1 - Insurance products
2 - Coach travel
3 - Car hire
4 - Theme park breaks
5 - Prices that include ancillary products or recommended extras such as dinners, breakfasts, car washes etc
6 - Prices from other suppliers conditional on buying other products
7 - Prices that are part of a customer loyalty, members’ or loyalty reward scheme
8 - Prices that are part of a staff discount scheme
9 - Prices that are part of any other discount or special offer deal. However, in the event that you find a lower price through such discount or special offer deal within 24 hours of confirming your booking with Holiday Extras, we will match the discounted rate you have found.
10 - Hotel-with-coach products
11 - Hotels or parking in the Republic of Ireland
12 - London city centre hotels
13 - Rail packages
14 - London city centre parking
15 - Overseas lounges
16 - Packages with different cancellation terms
17 - London theatre breaks
18 - Claims arising from use of currency conversion.
NOTE: When calculating, we consider only the price of the principal product booked (excluding ancillary products and recommended extras), not additional fees or charges e.g. credit card surcharges.