Getting to the airport:

The Heathrow Hoppa shuttle runs to terminals 4 and 5. The bus stops at other hotels on the way, so we recommend allowing an extra 30 minutes to get to the terminal. In advance, it costs £4.50pp one way and £8 return. For more information, see the Transfers tab.

A taxi to Terminal 5 will cost around £10 and take 10 minutes in good traffic. Travelling to the hotel by train? The nearest station is Heathrow Terminal 5. It’s about 10 to 15 minutes to the hotel by shuttle bus, or a taxi will cost around £14.

Parking:

Overnight parking costs £16 per car.

If you need airport parking for the whole of your holiday, search for ‘airport hotels with parking’.

Hotel location:

The Hilton T5 is closer to Terminal 5 than other terminals - around a 10-minute drive in good traffic. Driving directions and a postcode for satnavs will be in your email confirmation. If you’re driving, expect to pass through an industrial estate before you reach the hotel - you’ll be on the right route!

Check in: from 3pm. Check out: by 12 noon.

Rooms:

Rooms have king-sized beds, free wifi and triple-glazed windows. Newspapers are provided during the week. Guests consistently say that the rooms are clean and spacious and that the beds are firm. Bathrooms have a deep-fill bath, a power shower, mood lighting and surround sound. Triple rooms and family rooms include a king-size bed and sofa bed. Child age 17 and under.

Rooms include:

• Wifi (free; high speed)
• Tea & coffee
• 37-inch LED HDTV with onDemand/Powerplay
• Laptop safe
• Mini bar
• Clock radio/iPod dock
• Double sofa beds/seating area (family rooms only)
• Iron and ironing board
• Room service (£5.50 tray charge)

Wifi

Wifi is free throughout the hotel. Guests found it to have a strong signal and fast connection.

Accessibility:

The Hilton aims to be fully accessible, complying with the Disabilities Act of 1990.

Hotel accessibility includes:

• Accessible parking
• Wheelchair ramp for lobby/reception access
• Accessible lifts with audible alerts, braille and lowered buttons
• Evacuation chair
• Visual alarms for hearing impaired
• Service support animals are welcome

Accessible rooms include:

• Bedroom doors at least 32 inches wide (812mm)
• Digital alarm clock with sound and a vibrating pad
• Digital alarm clock with sound and strobe light
• Bathrooms have grab bars, a lowered sink, lowered toilet and roll-in shower
• Lowered features: beds, clothes rails, light switches, peep holes, shelves, emergency evacuation instructions, and thermostat controls.
• Alarms - Audible and vibrating both available
• Alarms - Visual Strobe
• Emergency Call Button on Phone
• Emergency pull cords in bathroom and beside bed

Restaurants:

The Hilton has 2 restaurants, Mr Todiwala’s Kitchen and The Gallery. Food is also served in Musettis Coffee Shop and the River Bar.

Mr Todiwala’s is an Indian restaurant run by celebrity chef, Cyrus Todiwala, who has cooked on Saturday Kitchen and for the Queen at Her Diamond Jubilee. Expect a room of white-washed floorboards, white walls, soft lighting and rustic-looking, wooden decor with an 8-foot wooden elephant in the centre.

The menu changes monthly, using seasonal, British produce and authentic Indian spices. Not all of the dishes are listed on the menu - ask the team if there’s something you’d like. A main meal averages £17.

All meat, fish and poultry are organic, free-range, or friendly-farmed from sustainable sources. This kitchen caters for vegetarian, gluten-free, nut-free and Halal dietary requirements.

The Gallery restaurant overlooks the hotel lobby and uses local, seasonal ingredients that are traditionally British, like 28-day aged Beef from Casterbridge, Suffolk chicken and game pâté. Food is cooked to your liking and the staff can advise on dietary requests. Main meals average £21.

The Gallery has a children’s menu, too.

Musettis Coffee Shop serves sandwiches (averaging £12), cakes and pastries at £3.25 on average. Find Musettis’ coffee bar and soft, leather armchairs on the ground floor of the hotel.

The River Bar has a view of the River Thames, hence the name and the London theme. Expect seafood from London’s fish markets, London ale in the fish and chip batter and London honey in the salad dressing. Burgers and barbeque chicken wings come from a London meat market and the vegetables are from Covent Garden. Expect a main to average £13-£14.

Mr Todiwala’s: Open 6pm - 10.30pm; closed Sundays

River Bar: 11am - 11pm

Bars:

There are 2 bars at the Hilton; the River Bar and the Gallery Bar.

The River Bar is a long, high-ceilinged room with chandeliers overhead and clean, sleek lines. A colourful light show illuminates the rows of spirits and floor-to-ceiling glass looks over the River Thames. Wines, beers, spirits and soft drinks are served here. A glass of wine will range from £4.75 to £10.70.

The Gallery Bar serves cocktails, non-alcoholic mocktails, wines, beers, spirits and soft drinks in a softly-lit room with muted decor. Cocktails are between £7 and £11 each.

Gallery Bar: Open 11am - 11pm

River Bar: Open 11am - 11pm

Breakfast:

It’s a continental (£16.95) and full English (£20.95) buffet for breakfast. Our guests praise the variety of food on offer and the attentive waiting staff. Save £5 per person by booking the full English buffet the night before. There’s also a breakfast menu of eggs made-to-order, an omelette station, smoked fish, pancake stacks and cereals.

Breakfast is served upstairs in The Gallery restaurant, where our guests praise the staff’s friendliness and attention to detail.

Continental: £16.95

Open: 6.30am - 10:30am

Things to do:

• Free 24-hour gym.
• Free herb sauna, mineral grotto, steam room and hydrotherapy plunge pool.
• Massages and spa treatments are available at an extra cost - we’d recommend booking in advance.

Hilton T5 address

Hilton T5 Additional Information