Reviews for Cruise Parking Park and Ride

Directions were poor "Opposite the Football Stadium" would have been useful, and the name on the gate was not what we expected. We had to go to a Pub to find the car park ~ we were not the only ones.

Mr Sutton, 14 Aug 2018

Airlynx Cruise Parking Ltd Drop and Go
2 out of 5

The staff were very friendly and the drop-off and minibus drive to the ship was all very smooth. 5th May Sapphire Princess There were delay problems with the pick-up though, with some passengers waiting for over half an hour for their lift back to the carpark. This is not acceptable, and the driver's excuse about heavy traffic was not borne out on the trip back. 12th May Sapphire Princess With a cruiser docking, you expect a larger number of passengers to be carried over a short period and this did not happen. Thank goodness, it was not raining!

Mr Vening, 13 May 2018

Airlynx Cruise Parking Ltd Drop and Go
4 out of 5

It was really easy to book and use holiday extras. No problems and very well organised. I would definitely recommend this service.

Miss Pearce, 12 May 2018

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

Fantastic 5 star service from start to finish.

Miss Gilani, 01 May 2018

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

Drop off of car easy and travel to and from quick and easy

Mr Cartwright, 27 Apr 2018

Airlynx Cruise Parking Ltd Drop and Go
4 out of 5

You booked us with Cruise Parking. There is no such company . They went out of business eighteen months ago Penguin Parking has taken its place. Please amend your information as it is confusing to put it mildly From Mrs Holley

Mrs Holley, 05 Jan 2018

Airlynx Cruise Parking Ltd Drop and Go
3 out of 5

Penguin Parking at Southampton absolutely brilliant Good service second to none

Mr Ellis, 11 Dec 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

Staff very helpful. It was longest wait we have had for pick up from Dock

Mr Yearwood, 22 Oct 2017

Airlynx Cruise Parking Ltd Drop and Go
4 out of 5

The service was great. Both drivers were very helpful and friendly. On our return within minutes of phoning the minibus was there to pick us up. Have used Company before and would use again. Always efficient service.

Mr Vale, 17 Oct 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

Car park company had changed and were totally disorganised

Mr Hughes, 15 Oct 2017

Airlynx Cruise Parking Ltd Drop and Go
1 out of 5

Very good service

Mr Patel, 06 Oct 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

We had no problems or waiting, everything went smoothly and staff were friendly and professional.

Miss Watson, 20 Sep 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

Yes, they were very helpful and polite. 20 minutes wait. It the traffic was horrendous. I would use them again.

Mrs Smith, 19 Sep 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

Facilities were as described very organised staff brilliant I would highly recommend.

Mrs Karkocki, 13 Sep 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

I booked it and it was wrong had to call n sort it out again.

Mr Crawford, 12 Sep 2017

Airlynx Cruise Parking Ltd Drop and Go
4 out of 5

The parking was easy to find, the staff were very friendly and helpful. Transportation to the port was fast and efficient, on my return it was simple to arrange to be picked up with no long wait. I particularly liked the offer of free water which came in useful when stuck for an hour on a motorway.

Mr Hayes, 11 Sep 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

Great service, no problems

Mr Silvers, 27 Aug 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

Hard to contact you by phone on arriving in port otherwise very good driver very helpful

Mr Owen, 28 Aug 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

We were not aware that it was Penguin Parking now but they were very good and efficient.

Mrs Latham, 21 Aug 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

All went very well except the post code supplied was not 'spot on' it was close

Mr Rozwaha, 21 Aug 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

Extremely helpful.cannot fault the service

Mrs Bates, 21 Aug 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

All went well

Mr Crosbie, 25 Jul 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

It was perfect. No hassle whatsoever. Kind, helpful staff at the parking lot both arriving and leaving and both drivers were just brilliant.

Mr Laws, 18 Jul 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

Brilliant service

Mrs Farmer, 18 Jul 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

after using your parking site several times you should have made it clear that you had moved location Staff ok

Mr Harrison, 15 Jul 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

everything very good

Mr Peters, 13 Jul 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

no you needed to point out that cruise parking is no more and penguin parking is at a different location

Mrs Scutt, 11 Jul 2017

Airlynx Cruise Parking Ltd Drop and Go
4 out of 5

No, Cruise Parking had disappeared and we parked with Penguin parking.

Mr Curtis, 11 Jul 2017

Airlynx Cruise Parking Ltd Drop and Go
2 out of 5

Yes very pleased seemed very organized on arrival, everything seemed to go smoothly. On return we had to either phone or mail to give details of what time we were disembarking. Not quite sure how well this worked as another couple told us they could not get through on the phone. It was a nice touch giving us a bottle of water each for our journey home and will definitely be re booking for our next cruise.

Mrs Farr, 04 Jul 2017

Airlynx Cruise Parking Ltd Drop and Go
4 out of 5

Everything went perfectly from start to finish on both arrival and departure. Very pleasant and helpful staff with good sense of humour too !

Mr Ford, 03 Jul 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

Overall the parking team were very helpful and the car was ready to collect on our return. My only comment would be that it was slightly confusing to book with CRUISE PARKING one find most of the directional signs show PENGUIN PARKING.!!!!.

Mr Berry, 04 Jul 2017

Airlynx Cruise Parking Ltd Drop and Go
4 out of 5

Staff very helpful

Mrs Lord, 02 Jul 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

I was extremely impressed with how efficient and friendly the staff were. Everything was handled very professionally and resulted in a seamless transition to the ship. The same can be said for our return a week later. Well done!

Mrs Book, 27 Jun 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

Like clockwork. Everyone very polite, cheerful and helpful.

Mr Coulson, 26 Jun 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

Friendly helpful staff and bottles of water much appreciated on return when the weather was degrees. Only problem was the satnav did not recognise the postcode, but the e-mailed instructions worked.

Mrs Butler, 20 Jun 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

bumpy start but not entirely anyones fault. Soon sorted out

Mr Kirby, 19 Jun 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

Staff were very helpful. Clear directions and instructions for leaving and picking up my car as well as getting on and off the ship.

Mr Foreman, 13 Jun 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

No problems at all, everything worked fine

Ms Brown, 11 Jun 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

All absolutely brilliant. Thank you.

Ms Packer, 09 Jun 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

Journey to and from port went like clockwork, only had to wait a short time (probably less than mins) for shuttle bus both going to the port and return. Helpfull staff

Mr Ward, 07 Jun 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

It was a very good experience and the staff were great.

Mr Deex, 07 Jun 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

We thought that the drivers with your company were wonderful- polite and helpful. Your company was let down by the receptionist working on/06/2017. She was almost bullying in her attitude. I had to tell her my names 3 times and the cruise ship I had travelled with. It was not my fault that my car was not where I was told it would be and consequently we had to move our luggage. For some reason she was not prepared to speak to me when I was standing close to the desk and insisted that she wouldn't help me until I was standing in front of her, even though I was the only person there! Sadly we weren't given the bottles of water that everyone else was given. I think she let you down. In my profession her behaviour would not be tolerated.

Ms Wragg, 07 Jun 2017

Airlynx Cruise Parking Ltd Drop and Go
2 out of 5

Yes, and staff were very friendly, helpful and courteous and long may it last

Mr Deex, 06 Jun 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

It was a chaotic pick up from the terminal compared to last time we booked, due to change in ownership. Previously, we only had to walk out and the minibus was waiting for us. Your requirement for a message before docking is not available when we are at sea with no signal. If you check our booking information, this details our departure and return information. The extra data you requested is therefore a duplication as you have already been advised.

Mr Day, 06 Jun 2017

Airlynx Cruise Parking Ltd Drop and Go
3 out of 5

The Cruise Parking co. had been used by us for several years and been excellent. One week before another co. called Penguin took over. We waited for over an hour after we handed our car over. Luckily it was not raining. We were told we were left off all the lists for the drivers. returning was not very good as they only have mini buses taking 8 which is not adequate for the number of people

Mrs Duncan, 30 May 2017

Airlynx Cruise Parking Ltd Drop and Go
1 out of 5

The Cruise Parking co. had been used by us for several years and been excellent. One week before another co. called Penguin took over. We waited for over an hour after we handed our car over. Luckily it was not raining. We were told we were left off all the lists for the drivers. returning was not very good as they only have mini buses taking 8 which is not adequate for the number of people

Mrs Duncan, 30 May 2017

Airlynx Cruise Parking Ltd Drop and Go
1 out of 5

All went really smoothly. The only problem we had was that the company is now called "Penguin" and we weren't aware of this. An Excellent Service.

Mr Earl, 24 May 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

All ok

Mr French, 24 May 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

All ok

Mr French, 24 May 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5

Yes, everything worked very well. I only gave you 9 out of because the driver did not tell us to drop our bags off before heading into the departure lounge, so we dragged them in and then back again so it slightly delayed us checking in, but otherwise an excellent service.

Mrs Brine, 14 May 2017

Airlynx Cruise Parking Ltd Drop and Go
5 out of 5