On 9th July the British government advised all tourists to leave Tunisia, and advised against any non-essential travel to the country. See the latest newsflash from the BBC here and the government's advice here.
We're doing everything we can to make things as easy as possible for you if you do need to amend your Holiday Extras booking. Information about our easy cancellation and amendment process is below and we have extra people on the phones to try to answer your calls as quickly as possible.
Were sure youre more worried about your safety than our terms and conditions right now, so if you need to cancel or amend your booking, well do so with a minimum of red tape.
If you're cancelling a trip to Tunisia we'll cancel your Holiday Extras booking without any admin charges, please use this cancellation form or call us on 0800 977 4276 (or +44 1303 816 498 if you're calling from abroad).
If you're changing your travel plans, were originally travelling to Tunisia and now need to amend your Holiday Extras booking, we'll do so for you.• If you are changing your travel plans and your new booking is cheaper than the original, we will refund the difference. • If your new booking is more expensive, we will ask you to pay the difference.
If you're returning early from Tunisia and you have a parking booking with us please call us on 0800 977 4276 (or +44 1303 816 498 if you're calling from abroad) and we'll try to make sure your car is ready for you when you get back.
If you have any other questions about your holiday, please email us at firstname.lastname@example.org with your booking reference and we'll do our best to answer them for you.
If you have an urgent question, you can reach us on 0800 977 4276 or +441303 816 498 when you're calling from abroad. Our contact centre is open from 08:00 to 23:00, 08:30 to 20:00 on weekends.