| Airport Contacts | Telephone Number |
| East Midlands Airport General Enquries | +44 (0)871 919 9000 |
| Immigration Enquiries | +44 (0)207 357 6917 |
| Left Luggage | +44 (0)1332 852852 |
| Freight and Cargo | +44 (0)1332 852894 |
| Flight Reservations Aurigny | +44 (0)1481 288 886 |
| Flight Reservations BMI Baby | +44 (0)8702 642 229 |
| Flight Reservations First choice | +44 (0)870 243 9902 |
| Wheel Chair assistance | +44 (0)1332 852 852 |
| Valet parking | +44 (0)800 458 6671 |
| Airport parking | +44 (0)870 8444 020 |
| Police | +44 (0)115 9670999 |
| National Rail Enquires | +44 (0)845 7484950 |
| Traveline | +44 (0)870 608 2608 |
| National Express | +44 (0)870 580 8080 |
| Care Hire - Avis | +44 (0)1332 811403 |
| Car Hire - Europcar | +44 (0)1332 853679 |
| Care Hire - Hertz | +44 (0)870 846 0004 |
| Care Hire- National | +44 (0)1332 852551 |
| Car Hire - Avis | +44 (0)870 100 287 |
Holiday Extras®, the UK's market leader for holiday add-ons, provides a great selection of airport hotels and airport parking facilities serving East Midlands Airport.
Airlines will let you know what their allowances are by various means:
If you have a ticket, the hold allowance will be printed on the ticket. Ticket wallets also contain general information about carry on bags.
On electronic tickets (e-tickets) baggage allowances are usually on the confirmation notice. Hand luggage allowances are also given on individual airline websites.
Overweight Baggage: If your hold baggage is heavier than the allowance, the airline is entitled to charge an excess baggage charge. If your cabin luggage is overweight or too big, you might be asked to check it in to the hold. If doing so takes your hold luggage above your hold baggage allowance, you might have to pay excess baggage charges. The best way to avoid any problems is to stick to the allowances.
The baggage allowances do vary from carrier to carrier. If in doubt check with your airline:
Hand luggage sizes vary but most airlines limit their carry-on bags to a range of 14" to 16" high, 21" to 24" wide, and 8" to 9" deep.
A 45" total (height+width+depth) can be used as a basic guideline
The standard allowance typically provides for a bag of up to a certain size plus one 'personal item' - a personal item may be:
Briefcase, Camera, Handbag/Purse, Laptop (in carry bag), Reading matter.
Flying from East Midlands airport and you've organised your airport parking and booked one of our East Midlands airport hotels, ensure your departure runs like clockwork with our guide to airport security.
We all know security measures at UK airports are tight. Seasoned travellers will be aware of the heightened airport security but if you fly less frequently what can you expect to find when you arrive at East Midlands Airport?
It is important to give yourself plenty of time for your check in at the airport. For long haul flights the check in is 2 or 3 hours prior to your flight. Give yourself longer! Everything takes longer than it used to at the airport, particularly during peak times. You can expect delays and long queues for check-in and screening. Allow extra time just in case of special circumstances.
Air travellers are limited to one carry-on bag and one personal item (such as a purse or briefcase) on all flights. When you are packing keep the climate of high security in mind. It's common sense - any item or hazardous substance that could cause danger or injury for others will not be allowed in you carry on bag. There are a few every day items that could be overlooked in your hand luggage.
Passengers are able to take liquids through security check points again, however, some restrictions still apply. Individual containers of liquids must not exceed a maximum capacity of 100ml.
All containers must be presented for examination to security in a 'single, transparent, re-sealable plastic bag'. The re-sealable bag must not exceed a capacity of 1 litre or 20cm x 20cm.
Liquids Include:
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Cabin Baggage Restrictions:
Each passenger can carry only one item of hand-luggage through the airport search point, with a maximum size of 56cm x 45cm x 25cm.
Please Note: Essential medicines or baby food can be carried on in larger volumes than 100ml, however, these items will be subject to authentication.
Some of the items not to pack in hand luggage:
Household cutlery, any knives, razor blades*, tools, scissors, hypodermic syringes *, knitting needles, corkscrews, and sporting bats.
These Items are OK in your hand luggage:
Cellular phones, walkman, notebook computer, non-metal nail files, *disposable razor, *syringes for personal medical use secured with caps, and medication in its original, labeled container, cane and umbrella (after it has been checked).
Pack jewellery, cash and laptop computers, in your carry-on baggage. Put undeveloped film and cameras with film in your carry-on bag. Checked baggage screening equipment will damage undeveloped film.
Expect to Have Your Bags Searched
Carry-on and checked bags are subject to being hand-searched, particularly if the contents can't be seen by the X-ray. Don't wrap gifts until you get there. Any sharp objects in checked baggage should be sheathed or securely wrapped to prevent injury to baggage handlers and inspectors.
You can avoid setting off the metal detectors by not wearing jewellery clothing, shoes, and accessories that contain metal.
Locked Suitcases
When you are travelling from the UK it is generally accepted that you lock your suitcase.
You may be called on to open up a bag where the contents are unclear.
If you are flying from the USA the Transportation Security Administration (TSA) asks that bags be left unlocked to make the job of security screeners easier and quicker.
The TSA has recently listed on its website ( www.tsa.gov ) a number of brand names- that have "accepted and recognised locks". These are locks that airport security screeners can open and relock. The list also contains the names of several makes of travel padlocks that screeners can open and relock.
Plan ahead and try not to pack at the last minute. It only takes 1 banned item in your carry on or checked baggage to cause delays for you and possibly other passengers.
If you have a wait before your check-in - put your bags in the left luggage (Left-luggage facilities are provided by the individual airlines, on request ). Do a bit of shopping or just relax - never leave your luggage unattended at the airport.
In emergency situations where there is danger to life or a crime in progress, call 999 - but if you have any non- urgent airport security enquiry or to report a crime that occurred earlier - please contact the British transport Police for East Midlands Airport .
Nottingham East Midlands Airport Police Officers can be contacted for non-urgent matter by telephoning
Leicester (0116) 222 2222 ext. 5865 or 07866 702539 / 702630.