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Customer feedback for Luton Carparkz Park and Ride parking

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The reception staff at the car park were quite helpful, but I hsd a very heavy bag, and had to struggle with it to my car - some trolleys would be helpful.

Mrs Hook, 31 May 2013


4 out of 5

Great offer on car parking

Mr Mckay, 30 May 2013


5 out of 5

Really great service. Quick and friendly. Will definitely use again.

Miss Macfarlane, 29 May 2013


5 out of 5

From the time we arrived everything went smoothly. There were a few minutes' wait either end and the staff were most helpful.

Mr Driver, 28 May 2013


5 out of 5

A little bit of waiting around at the start of trip with no direction as to when bus would arrive to take to airport.
On journey back, bus and car waiting on our return.

Miss Sturt, 28 May 2013


4 out of 5

We found the place easily, the staff were polite and helpful, the transfer took about 5 mins, the drop off point is a good walk to the terminal which is OK if the weather is good. All in all a good service.

Mr Charlston, 24 May 2013


5 out of 5

The carpark we booked was brilliant not even 5 minutes away from the airport. The reception area was a bit shabby but all in all a great experiance. Would book again

Miss Mcaulay, 23 May 2013


5 out of 5

great service

Mr Jones, 23 May 2013


5 out of 5

Very good thanks, extreemly good service.

Mrs Stratton, 21 May 2013


5 out of 5

not enough room on bus for cases on return journey

Mrs Hayden, 18 May 2013


3 out of 5

Long cold wait for bus even though I called ahead

Mrs Plasco, 15 May 2013


5 out of 5

Perfect if not better

Mrs Burrell, 14 May 2013


5 out of 5

Helpful and friendly staff at Carparkz, especially at 5am in the morning. Speedy drop off, pick up a little less so but still acceptable. Prompt

Mr Spratt, 10 May 2013


5 out of 5

Yes, very helpful.

Mr Komosinski, 09 May 2013


5 out of 5

Slightly difficult to find the car park - allow extra time. Apart from that. all went well, though remember where to pick up the bus when you return!

Mr Brooke, 08 May 2013


5 out of 5

Quick and accurate service. Better than we paid for!

Mr Eastham, 07 May 2013


4 out of 5

Good service.No any problem.

Mr Narubins, 04 May 2013


5 out of 5

The service was excellent

Mr Tomblin, 03 May 2013


5 out of 5

Very convenient car park and pleasant, helpful staff.

Ms Clarke, 01 May 2013


5 out of 5

Staff helpful; transfers rapid; one small whinge I could find no way, on booking, to avoid unwanted cancellation insurance

Mr Piggott, 28 Apr 2013


5 out of 5

Everything was well organised and we really enjoyed our holiday

Mr Weller, 27 Apr 2013


5 out of 5

CarParkz in Luton was first class. 10 minutes from airport exit to driving off in our car. Staff were friendly and helpful even though it was the middle of the night. Highly recommended. Others have been okay but this is the best.

Mrs Freimanis, 27 Apr 2013


5 out of 5

Good changeovers and everything worked smoothly with no problems; only slight down side is the coaches which seem rather ancient.

Mr Johnson, 26 Apr 2013


4 out of 5

Carparkz are always reliable and fast service and closer to the terminal than other parks, would recommend from Luton

Mrs Jackson, 22 Apr 2013


5 out of 5

No problems what so ever very quick

Miss Hadden, 20 Apr 2013


5 out of 5

Staff very helpful, all went straight forward. directions from the B653 would be useful too.

Mr Layton, 20 Apr 2013


5 out of 5

Car park was close to the airport and didn't wait more than a few mins for a transfer either end. Would recommend

Mr Macey, 20 Apr 2013


5 out of 5

Good service. No bad surprise everything was as described.
Will use this again

Miss Cohidon, 20 Apr 2013


5 out of 5

Everything was very good

Miss Maziarz, 18 Apr 2013


5 out of 5

All worked as planned

Mr Mather, 16 Apr 2013


5 out of 5

Verry helpfully and friendly

Mr Jones, 13 Apr 2013


5 out of 5

Great service

Mr Walker, 13 Apr 2013


5 out of 5

Carparkz were fine, on time, friendly and helpful.

Mr Harris, 12 Apr 2013


5 out of 5

Staff at the parking facility greeted me by name and the service was as advertised. Only slight negative was the wait for the pick up at Luton Airport as flight landed early

Mrs Mcdougall, 10 Apr 2013


5 out of 5

All went well

Dr Qureshi, 09 Apr 2013


4 out of 5

Everything went very well, no hassle. The car park and location was exactly as detailed. The staff at the car park were very helpful and informative.

Mr Sahota, 05 Apr 2013


4 out of 5

Very Easy and simple. A little wait coming out of the airport but other than that it was good.

Miss Wong, 03 Apr 2013


4 out of 5

Quick and easy- great service will use again!

Miss Massaro, 02 Apr 2013


5 out of 5

Parking worked ok. It was relatively cheap and there were certainly no frills, basic accommodation, basic transport, but it did the job.

Mr Addison, 31 Mar 2013


4 out of 5

yes everything was as described and as expected, will book again

Mr Iloaia, 31 Mar 2013


5 out of 5

Everything went very smoothly.

Mr Wing, 29 Mar 2013


5 out of 5

Staff were friendly and helpful. The facilities were fine, though rather 'ramshackle.

Mr Covington, 27 Mar 2013


4 out of 5

Everthing went so smoothly even in the snow

Mr Blake, 27 Mar 2013


5 out of 5

yes,the staff were very helpful

Mrs Bullingham, 23 Mar 2013


5 out of 5

Tranfer minibus was ready waiting when we drove in and parked.Only a few minutes to terminal.On return after phone contact waited less than 5 minutes for return bus to car.An excellent service,would recommend and use again.Thanks Alan

Mr Beckett, 23 Mar 2013


5 out of 5

Excellent service,very easy, good value, didn't have to wait very long for the bus on the way out and the bus was there waiting for us on our return. Would definitely use again.

Mr Ryder, 22 Mar 2013


5 out of 5

Great services throughout.

Mr Harris, 21 Mar 2013


5 out of 5

Great service. The only thing I would say,would be the staff could be given smart uniforms. Apart from that I was very pleased.

Mr Phillips, 20 Mar 2013


5 out of 5

Very good service & very plesant staff

Mrs Locke, 19 Mar 2013


5 out of 5

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