"Once again I was given a speedy and professional service. The staff are always helpful and cheerful over the phone and make sure that you get the best deal around. Holiday Extras always makes your custom and you feel important and are always there to help with any questions or problems."
"I have used Holiday Extras several times now and have always been delighted with the packages I've purchased."
"Everybody I had contact with at Holiday Extras was polite, helpful and clear on their instructions. Will use again and recommend to others."
"I travel overseas on business many times throughout the year and always use Holiday Extras. Professional, efficient and always great value for money."
"Have used Holiday Extras several times and everything is/happens as promised. The product we purchased was good value for money and we will certainly be using Holiday Extras again."
When you have searched for prices and availability and are ready to confirm your booking, we will ask for your name, your postal address,your fax number and e-mail address. We'll also need your credit/debit card details (including card number, cardholder name and expiry date) in order to take payment and confirm the booking on-line. If you're paying by debit card we may need to take the start date and issue number of the card.
We ask you for your telephone number in case we need to contact you urgently regarding your booking.
All the information you give us is protected by a secure server. The secure server software SSL (Secure Socket Layers) encrypts all information you enter before it is sent to us. The information is only de-encrypted when it reaches our server. You can tell our site is secure as a small locked padlock will appear in the bottom left of your browser to show that you can safely send credit card details through our site. Another indicator is that our secure pages will not display a security alert message.
We also have Firewall security software in place to protect our internal information from the Internet.
Yes, and we ask you for your permission first. We will primarily send you details of the products we offer,in addition we will send one email on the run up to your holiday with links to helpful 3rd party sites.If you have signed up to a special promotional prize draw, then you may be contacted by those subsidiary partners stated at the time of sign up or entry into the competition. If you find that you'd rather not have any contact with us, apart from that which is necessary for us to give you our normal level of service please write to us or unsubscribe online
Holiday Extras will only disclose your name and booking details to our suppliers (see above) for operational purposes. We will not pass on your details to other companies for their marketing purposes - unless you have signed up to a special promotional prize draw, then you may be contacted by those subsidiary partners stated at the time of sign up or entry into the competition.
We won't disclose credit/debit card numbers unless we believe in good faith that the law requires it.
Yes, Holiday Extras uses temporary cookies, which are only used during the booking process. A cookie is a small piece of information sent by a web server to store on a web browser so it can later be read back from that browser. This is useful for having the browser remember some specific information (ref. Cookie Central).
Holiday Extras uses temporary cookies (small text files stored on a computer). We use them to identify you in a coded form, not using your personal information, to enhance the experience when you browse the site and improve the way it works.
We make it as easy as possible to share content and to see what content is popular on the social networks we use, so we include recommendations from popular social networks to allow people to easily share information.
For more detailed information about cookies please visit www.allaboutcookies.org.