Holiday Extras Limited ("We") are committed to protecting and respecting your privacy.
We collect personal information about you in several ways, including:
We may also receive information about you from third parties with whom we work closely such as businesses contracted by us to provide products and services to you, technical, payment and delivery services, advertising networks, analytics providers and search information providers.
We may collect and use the following information about you:
Certain categories of information are considered sensitive under the Data Protection Act 1998 including health information. We will only collect sensitive personal information about you where you have provided such information to us (or via a third party such as a travel agent) as a necessary part of purchasing products and services from us, for example, when you purchase travel insurance.
By providing us with sensitive personal information, you explicitly agree that we may collect, use, share with third parties and transfer outside of the European Economic Area this personal information for the purpose of delivering the products and services you have asked for and for administrative and legal purposes.
Please note that if you withdraw your consent to our use of your sensitive personal information, we may not be able to provide all or part of the products and services that you have requested.
We use information held about you in the following ways:
We may combine information we receive from other sources with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
We may share your personal information with any member of the Holiday Extras group of companies.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.
If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. You can tell our site is secure as a small locked padlock will appear in the bottom left of your browser to show that you can safely send credit and debit card details through our site. We also have firewall security software in place to protect our internal information from the Internet.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Customer Experience Holiday Extras Ashford Road Newingreen Hythe Kent CT21 4JF