to the airport
One of the most convenient ways to park at Birmingham airport, ACE Meet and Greet is a firm favourite with our customers time after time. All you need to do is drop your car off with one of the uniformed chauffeurs situated outside departures and our fully-insured drivers will do the rest for you. On your return, simply pick your car up from where you left it - it really couldn't be any easier.
Drop off was fine, the guy who greeted me was really pleasant and helpful.Miss Stubbs (Birmingham ACE Meet and Greet)
The collection was a bit slow. Had to wait about 10-15 minutes for my car to be delivered, even though I called as requested when I had collected my luggage.
i waited 35 minutes for my car. I could have walked to the car park and been in my house. I had to wait outside and it was freezing. I waited 45 minutes from the time of phone call, 35 minutes in the car park.Miss Stringer (Birmingham ACE Meet and Greet)
We had to wait far to long to retrieve the car on our return to BHX. The driver did not contact us to let us know he was there with our car.Mrs Gregory (Birmingham ACE Meet and Greet)
My flight was cancelled on Monday so I had to remove my car and come back the following day. Maple Manor wanted Â£30 to rebook, even though I had paid for the following 2 days and it is only Â£10 to add extra days. I chose Ace at Â£38 only to find on arrival that it is Maple Manor so I now feel robbrd twice so I will not be using valet parking again as I cannot guarantee Maple Manor will not benefit from my custom.Mr Shaw (Birmingham ACE Meet and Greet)
We phoned once we received our bags but still had to wait for 20 minutes for the car to arrive. It would have been quicker to park in the multi storey car park.Mr Walker (Birmingham ACE Meet and Greet)
See more Birmingham ACE Meet and Greet customer reviews
Overall rating: 70% by 176 guests
Reasons to book Birmingham Ace
- Super-convenient service - you won't even need to park your car yourself!
- Your car will be stored in a secured car park with regular staff patrols.
- No transfers to worry about, just walk to the terminal.
Arrival at Birmingham Ace
Make sure you call the ACE car park 15-20 minutes before you arrive on 01212 273 338. Enter option 1.
Stay in the right-hand lane when you arrive at Birmingham International Airport and follow it all the way to 'Valet Parking customers only'. Go through the barrier and collect a ticket to hand to ACE Chauffeur. Park your vehicle in the designated parking bays and meet the chauffeur.
The ACE driver will be wearing a high-visibility jacket and carrying ID. They'll take your keys and park your car for you in a secured car park while you board your flight.
Getting to and from Birmingham airport
Drop your car off outside Departures, where you'll be met by a uniformed chauffeur. They'll take your keys and park your car for you, then bring it back to the car park for when you return.
On your return to Birmingham Ace
When you get back, collect your luggage as normal and then call ACE to let them know you're back on 01212 273 338. Enter option 1.
Please be aware that due to time restrictions in the car park you must be at the collection point within 10 minutes of your call, or you may incur additional charges payable at the exit barrier. If you are returning earlier than the date or time you have provided, we must know 24 hours in advance to avoid any delay.
Follow the signs to 'Valet Parking', as you exit the terminal building. Your vehicle will be returned to the designated parking bays. A uniformed chauffeur will return your vehicle. From time to time the meeting point may change at short notice. You will be informed when you call if this will affect you.
It's your responsibility to make sure that your vehicle's road tax is valid, it holds a valid MOT certificate and is roadworthy. If your car isn't legal or safe to drive, ACE won't be able to drive it to the car park, and you also won't be able to get a refund.
If you park for longer than you booked, you'll be charged at a rate of £10 per day.
If you get back early, call ACE as soon as you can. They need as much notice as possible to get your car ready so you aren't kept waiting. You won't get a refund for any unused parking time.
ACE can only take cars that fit into a standard size parking space, which is 2.4m x 4.8m. You'll be charged extra if your car is too large. Minibuses and vehicles with 8 or more seats can't be taken for Meet and Greet services and will cost extra for other packages. To see if the car park can take your vehicle, call us on 0800 093 5478.