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Hotel very comfortable - good beds. Car parking difficult to find a space and didn't feel very secure but all fine when we returned two weeks later. Wonderful food in Bull's Head pub five minutes walk away but book in advance. Taxi drivers to and from airport were friendly and great ambassadors for Birmingham, with a good standard of driving and very helpful with luggage. Would give 10/10 if it wasn't for difficulty with parking. Mrs Collier 15 Apr 2013