Gatwick Sofitel Reviews Page 7
90% of customers who left a review for the Sofitel Gatwick would book again
447 customers have given an average rating of
- "great start to our holiday!"
Mr Lawrence, 02 Jul 2010Sofitel Gatwick
out of 5 - "Good hotel very close to airport. Staff were pleasant"
Mrs Collar, 28 Jun 2010Sofitel Gatwick
out of 5 - "always works well"
Mrs Young, 25 Jun 2010Sofitel Gatwick
out of 5 - "Everything went to plan- Thank you."
Mr Rider, 23 Jun 2010Sofitel Gatwick
out of 5 - "The meal booked at the Soffitel was a disapointment. "
Mrs Rudd, 18 Jun 2010Sofitel Gatwick
out of 5 - "The staff were very welcoming, friendly and courteous. The room was extremely comfortable and very clean. It was a pleasure to stay in such a gorgeous hotel."
Mrs Toft, 04 Jun 2010Sofitel Gatwick
out of 5 - "We wanted to book 3 rooms for the same night at the Sofitel Hotel, Gatwick and your website only allows you to book a maximum of two. Therefore we had to make a completely separate second booking incurring an extra insurance charge."
Mrs Scott, 01 Jun 2010Sofitel Gatwick
out of 5 - "The hotel was as described, booking in was very smooth and the restaurant we chose in the hotel was very good."
Mrs Kelly, 31 May 2010Sofitel Gatwick
out of 5 - "Excellent service, as usual.
Thanks
Martin & Janet, Guernsey."
Mr Eon, 31 May 2010Sofitel Gatwick
out of 5 - "All was fine, except that the walkway connecting the hotel to the terminal was closed due to the building work meaning we had to go on a circuitous route with our suitcases to get to the terminal."
Mrs Hadley, 31 May 2010Sofitel Gatwick
out of 5 - "The expected route at Gatwick from the National Express bus stop to the Sofitel was not available as I had expected and it was not immediately obvious to me how to find the entrance to the hotel. This which was not direct route advertised but via the road"
Dr Edwards, 30 May 2010Sofitel Gatwick
out of 5 - "I always book through Holiday Extras, knowing that you do provide the best deal as per your price guarantee - and excellent service."
Mr Lance, 30 May 2010Sofitel Gatwick
out of 5 - "The car parking was not part of the hotel facility so I had to drive to an off airport car park for the Summer Special myself. The Sofitel hotel was excellent but for £150+ my car should have been parked for me."
Mr Chappell, 29 May 2010Sofitel Gatwick
out of 5 - "Locality excellent, bed fantastic, good variety of restaurants."
Mrs Beneke, 26 May 2010Sofitel Gatwick
out of 5 - "Very pleased, would certainly book through yourselves in the future. Many thanks."
Mr Harris, 26 May 2010Sofitel Gatwick
out of 5 - "Found the family room excellent and was very impressed- first time I have ever stayed in room with one adult and two children and everything was very comfy and cosy. Would not hesitate to stay there again, thank you."
Mrs Bell, 25 May 2010Sofitel Gatwick
out of 5 - "extremely happy with the standard of the hotel booked at such a good price"
Mrs Cox, 22 May 2010Sofitel Gatwick
out of 5 - "great service"
Mrs Macleod, 20 May 2010Sofitel Gatwick
out of 5 - "Sofitel at Gatwick as good as ever for my first night in UK, and the Mercure for my last night, quiet and comfortable."
Mrs Boyce, 01 May 2010Sofitel Gatwick
out of 5 - "Great night sleep in a really comfortable bed. Good deal with the meal. No biscuits with the tea & coffee though"
Mr Catlett, 30 Apr 2010Sofitel Gatwick
out of 5 - "The hotel room was very comfortable and the standards of room service very high. However the lingfield lounge was disappointing in regards to the variety of snacks on offer"
Mrs Jones, 21 Apr 2010Sofitel Gatwick
out of 5 - "Gatwick airport after a long flight is not an good place, but your staff and the quality of the upgraded car made it a very pleasant welcome to theUK"
Mrs Brown, 19 Apr 2010Sofitel Gatwick
out of 5 - "The only minor problem was the short detour with our cases to the terminal but this will be rectified when the construction work is completed. Facilities and the breakfast was excellent. Would definitely stay again and recommend"
Mr Harvey, 01 Apr 2010Sofitel Gatwick
out of 5 - "Well done Holiday Extras. The booking was simple and quick. I especially liked not having to take my credit card with me(I am always worried about taking cards abroad). I must say that the Sofitel was wonderful. Extremely comfy bed and a fabulous meal in the chinese restaurant."
Mrs Stokes, 24 Mar 2010Sofitel Gatwick
out of 5 - "We've used the Sofitel Gatwick many times. The check in/out service is smooth & efficient. The rooms are clean, modern & adequate. Our one criticism is with the Chinese restaurant within the hote. The wine was lovely & perfectly chilled the food was hugely overpriced & horrible, the rice was not freshly prepared. (we complained and had a small reduction in the bill)."
Mr Cawrey, 04 Mar 2010Sofitel Gatwick
out of 5 - "I have used Holiday Extras for hotel bookings, car parks several times and in many locations. Everything has run very smoothly and efficiently. The prices are always competitive and sometimes significantly cheaper."
Miss Drysdale, 01 Mar 2010Sofitel Gatwick
out of 5 - "hotel was lovely, only downside was had to wait about an hour for a table for evening meal which was included in the deal."
Mrs Morris, 22 Feb 2010Sofitel Gatwick
out of 5 - "Sofitel is the best LGW hotel I have stayed at and the special dinner through you is excellent value."
Ms Leatherwood, 16 Feb 2010Sofitel Gatwick
out of 5 - "As always first class service all of the people we had dealings with were friendly and very professional. Would always highly recommend holiday extras"
Mr Rule, 28 Jan 2010Sofitel Gatwick
out of 5 - "Superior room at Sofitel Gatwick was much smaller than described. Struggled to fit a cot in. Meal choice is very limited on the 10 pound two course deal. Very good breakfast though!"
Mr Dorrington, 17 Jan 2010Sofitel Gatwick
out of 5 - "I had been looking online for a hotel at Gatwick Airport found one then when I went to book it, it had gone, called the reservations team, they said that their allocation had been used but they called the hotel and I got it at the published rate, I was very pleased. The Hotel was the best hotel we have ever stopped at, it was so quiet, easy to get to and friendly service."
Mrs Hogg, 06 Jan 2010Sofitel Gatwick
out of 5 - "your services rated 10 but the hotel service was dreadful - we queued for 45 mins to check in. The line snaked all round the reception ara and bar. Room was lovely but check in was horrendous."
Dr Sugden, 04 Jan 2010Sofitel Gatwick
out of 5 - "Another enjoyable stay at the Sofitel at the start of our holiday although long queues at check-in. Prompt and friendly service provided when checking-in the car, transfers to and from airport and obtaining our car on our return."
Mrs Yeates, 02 Jan 2010Sofitel Gatwick
out of 5 - "Very nice stay at the sofitel even with all the disruption while work is being carried out at the airport"
Mr Teale, 22 Dec 2009Sofitel Gatwick
out of 5 - "Excellent service, first time I had used holiday extras, will always check with you before booking anything. Saved over £50! Many thanks"
Mr Clark, 10 Dec 2009Sofitel Gatwick
out of 5 - "Tea coffee making facilities in the room would be nice for those making an early start but otherwise v clean & comfortable hotel & efficient car parking"
Dr Seakins, 08 Dec 2009Sofitel Gatwick
out of 5 - "very smooth check in & dinner deal. Was good to read what others said about the hotel. Very comfortable and clean. So easy in the early morning to walk over to North Terminal at Gatwick. Will book again through holiday extras."
Mrs Hayes, 28 Nov 2009Sofitel Gatwick
out of 5 - "I have been using holiday extras for a good number of years. This year alone i have made several bookings they never fail to meet expectations are always polite,helpful and informative. Would not even think of using anyone other than these as you get 100% excellent service."
Mr Rule, 25 Nov 2009Sofitel Gatwick
out of 5 - "hotel lovely, restaurant wonderful (Oriental) very pleasant stay."
Mr Young, 24 Nov 2009Sofitel Gatwick
out of 5 - "The Sofitel Hotel Gatwick Airport was a beautiful hotel and we had a restful night before our trip to Barbados."
Mr Brookman, 17 Nov 2009Sofitel Gatwick
out of 5 - "Using holiday extra's saved us both money and time. It was a one hit stress free booking. Couldn't have been easier. We booked the Sofitel at Gatwick because we had a 7.00am flight, and Holiday Extras found it for us at the cheapest rate possible, and guaranteed that they would refund our money if we found it cheaper. what could be better. Definitely will come back to Holiday Extras."
Mrs Gosnell, 14 Nov 2009Sofitel Gatwick
out of 5 - "It was the Sofitel's location that was important, and although the walkway from Hotel to the North Terminal was longer than normal due to renovation works at Gatwick, it always makes an early flight so much easier and more relaxing!"
Mrs Gallagher, 13 Nov 2009Sofitel Gatwick
out of 5 - "The sofitel at Gatwick North Terminal was very nice and your price was excellent. Only problem is that the tunnel from the hotel to the terminal is under construction and it's not possible to walk all the way through."
Mrs Conneely, 12 Nov 2009Sofitel Gatwick
out of 5 - "We chose the Sofitel to be near terminal 2 and hopefully get a nights sleep before an early start. Despite having a lovely looking bedroom the room was so hot it was impossible to sleep!!"
Mrs Bedford, 09 Nov 2009Sofitel Gatwick
out of 5 - "The only pre-airport service company I would deal with, I know where I stand and know what I can expect and bargain prices too! Airport hotel and car parking all in one click thank you."
Mrs Murrell, 09 Nov 2009Sofitel Gatwick
out of 5 - "We have been using holiday extras since it first launched and have had no complaints at all, just keep on providing good customer focus and that all important competitive price!"
Mrs Prince, 05 Oct 2009Sofitel Gatwick
out of 5 - "The Sofitel Gatwick is ideal if you have an early morning flight as its within walking distance to the airport terminal. Apart from the very long queue for the hotel check in the Hotel was very nice and the room comfortable. I would definately stay there again."
Miss Underwood, 04 Oct 2009Sofitel Gatwick
out of 5 - "I can always rely on Holiday Extras to give good choices; value for money and honest opinions from other users. thank you"
Mrs Phillips, 30 Sep 2009Sofitel Gatwick
out of 5 - "The hotel was excellent but access from the north terminal was dreadful as there were maintenance works and when you are old age pensioners you really do not want to go up a nd down and over roads to get to you which we found very hard and would not stay again if this was happening"
Mrs Mcclinton, 23 Sep 2009Sofitel Gatwick
out of 5 - "I was delighted with your arrangements for my stay at Sofitel Hotel, Gatwick Airport. The accommodation was beautifully comfortable and the free meal voucher was an unexpected bonus. I definitely expect to use your services again."
Miss Macdonald, 16 Sep 2009Sofitel Gatwick
out of 5
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