Customer reviews for Travelodge Central Gatwick

Povey Cross Road, Gatwick, Horley RH6 0BE

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Simple, clean and comfortable room. Lots of machines for coffee in the lobby, all empty as they weren't replenished before staff left. Our flight was at 7am so it would have been good to have some caffiene. Would definitely use again.

Mr Jones, 20 May 2017

Travelodge
4 out of 5

Travelodge had no record of our booking and i had to pay again to get a room for the night. This has been refunded, i also booked purple parking and everything was fine with them. I feel this is a travelodge problem not holiday extras, as i always book through them and never had a problem. But have booked Travelodge a few times and always a problem with them.

Mrs Conner, 07 Apr 2017

Travelodge
1 out of 5

No wake up call from desk at Gatwick Travel Lodge and had to pay £8 car park not displayed up front

Mr Wilkinson, 08 Dec 2016

Travelodge
3 out of 5

Having booked the holiday inn for an overnight we were looking forward to an evening meal before an early start. To our disappointment there was only a buffet restaurant with an appalling array of glutinous skin covered sauce dishes, soggy pizza and various unidentifiable concoctions. It transpired that the menus in the rooms were for show only as they do not provide any of the food advertised. However I can highly recommend the Ye Olde Six bells, excellent steak good atmosphere and reasonable price. Reception staff at the hotel were polite and helpful though rooms could do with a little more furniture. It looked as if the sofa had been stolen. Regrettable in good conscience I cannot recommend this hotel to those who ask.

Mr Hunt, 06 Nov 2016

Travelodge
1 out of 5

Everything went very well, check in was smooth and efficient.

Mr Dance, 05 Nov 2016

Travelodge
4 out of 5

we would have preferred proper glasses in the room instead of plastic other wise clean tidy ideal for an early flight after a long drive

Mr Newton, 01 Nov 2016

Travelodge
5 out of 5

Hotel was adequate for night before flying

Mr Woolgar, 31 Oct 2016

Travelodge
4 out of 5

Be more upfront with additional parking costs. Parking cost £8 on top of already paid amount. Did not found out until after we booked and looked closely at terms and conditions.

Miss Raymond, 30 Oct 2016

Travelodge
2 out of 5

Easy to find. Staff helpful. Very quiet wouldn't believe it was at an airport.

Mr Balcombe, 29 Oct 2016

Travelodge
5 out of 5

Comfy bed but food in Travelodge was dreadful!

Mr North, 19 Oct 2016

Travelodge
3 out of 5

purple parking too far from terminal north gatwick

Mrs Bate, 25 Aug 2016

Travelodge
4 out of 5

I Booked the wrong day for the overnight stay and purple park and only realised when i arrived to check in at travelodge at around 7:30pm. The lady on the phone managed to bring forward both the overnight stay and the parking with no warning at 8pm with no charge. Very good service, i would of been stuck otherwise.

Mr Blow, 10 Aug 2016

Travelodge
5 out of 5

room at Travelodge was not as clean as other hotels in the group we have used. Had not been vacuumed. Staff we encountered were very helpful and cheerful.We took the room because we were arriving at 1.00am and did not want to travel back home late. However the traffic was so bad on the M25 next morning we decided that it is better to travel through the night to get home in future.

Mr Fendall, 22 Jul 2016

Travelodge
3 out of 5

There was nothing wrong with the service you provided. But the hotel was terrible. It was dirty and had to wait for a long time at reception until we was served.

Mr Efde, 18 Jul 2016

Travelodge
4 out of 5

Everything ran smoothly, I was provided with all the relevant information needed to make this so. The hotel was perfect, in a great location and purple parking were very efficient. Great recommendations for what I needed to kick start my holiday in the most stress free enjoyable way possible. Thank you.

Miss Bostock, 10 Jul 2016

Travelodge
5 out of 5

A shorter waiting time for food!!

Miss O'sullivan, 30 Jun 2016

Travelodge
2 out of 5

Everything was handled very well

Miss Williams, 04 Jul 2016

Travelodge
5 out of 5

Our car was not waiting for us at Purple Parking on return - they misread our return date on the paperwork supplied by yourselves.
On arrival at Travelodge, the car park was full to overflowing and we were obliged to park on a grass verge.

Mrs Edwards, 22 Jun 2016

Travelodge
4 out of 5

Add fried eggs to the breakfast apart from that everything else excellent

Mr Dell, 23 Jun 2016

Travelodge
5 out of 5

Rooms very tired looking and more like staying in a hostel block. Bathroom had mildew around bath and no plug for the bath. Service in bar area very very slow and clearly not enough staff. All in all a forgetable experience.

Mr Cheesman, 25 Jun 2016

Travelodge
2 out of 5

Hotel room staff etc good, food quality bad and too long a wait

Mr Archer, 28 Jun 2016

Travelodge
5 out of 5

Everything was as stated on the website

Mr Howell, 18 Jun 2016

Travelodge
5 out of 5

Easy check in - bathroom in need of updating - room clean and functional - bed comfortable - a little way from the airport &a parking but directions given were easy to follow

Mrs Hall, 24 May 2016

Travelodge
4 out of 5

Our room smelt awful and there were many dirty hand prints all over the walls

Mr Boddey, 24 May 2016

Travelodge
3 out of 5

Travel lodge is fine as a stopover before a flight.It smells a bit and isn't overly clean but adequate none the less.

Mr Howcroft, 22 May 2016

Travelodge
4 out of 5

Booked a twin room - a double bed and a camp bed does not count as a twin, I expect 2 proper beds! It was just as well we are friends and don't mind sharing! Also think £8 for parking on top is very steep for 1 night. Walls also pretty thin and could hear into the corridor. Needs updating and modernising, shower broken.

Miss Harris, 18 May 2016

Travelodge
2 out of 5

No problems with the booking. We found Purple Parking very easily and the hotel was only a short drive from the car park. We would definitely use these facilities again.

Mr Taylor, 13 Apr 2016

Travelodge
5 out of 5

Everything was just great

Miss Hughes, 29 Feb 2016

Travelodge
5 out of 5

Helpful through and through !!

Mrs Saunders, 25 Feb 2016

Travelodge
5 out of 5

Comfortable, functional and helpful staff.

Mr Watton, 24 Feb 2016

Travelodge
5 out of 5

exceptionally well

Mr Beck, 16 Feb 2016

Travelodge
5 out of 5

Website did not make it clear that the carpark was extra until the booking was complete. It also cost more, £8.00 when it was shown as £7.50 at the end of the transaction

Mr Tew, 19 Dec 2015

Travelodge
3 out of 5

Very helpful and friendly.

Mr Toulson, 11 Nov 2015

Travelodge
5 out of 5

Ideal location, but not impressed that twin bedded room incorporated a camp bed.

Mr Taylor, 07 Nov 2015

Travelodge
4 out of 5

Had to wait ages to check in as no staff available. lots of building work going on. Food not very good. Room okay

Mr Hall, 03 Nov 2015

Travelodge
1 out of 5

Yes every thing went smoothly the only thing that I thought was over priced was the lounge I will not be doing that again will use the money saved to buy extra legroom seats on aircraft.

Mr Howard, 01 Nov 2015

Travelodge
5 out of 5

all good... thanks

Mr Kelly, 26 Oct 2015

Travelodge
5 out of 5

Bathroom was dated and aged which made it look as though it wasn't really very clean.

Miss Abrahams, 25 Oct 2015

Travelodge
3 out of 5

All as described

Mrs Young, 25 Oct 2015

Travelodge
5 out of 5

Only gripe was being charged for parking at hotel.

Mr Hewes, 21 Oct 2015

Travelodge
4 out of 5

Staff was friendly but took time to do anything ? Very basic this was not for me

Mrs Briggs, 20 Oct 2015

Travelodge
1 out of 5

Very helpful polite staff. Everything as described. Nice cool temperature in room. Vary good facilities.

Mrs Lindsay, 20 Oct 2015

Travelodge
5 out of 5

Staff helpful. Smoking area was right at the front of the entrance and the smell overpowering. Also car park machines weren't working and an extra cheeky expense not expected.

Mr Dart, 06 Oct 2015

Travelodge
4 out of 5

Bell on reception desk at travelogue hotel as we were ignored for 15 minutes on arrival. Otherwise everything great.

Mr Barnes, 23 Sep 2015

Travelodge
4 out of 5

Our booking had not been confirmed by the ird party and we had to wait for this confirmation to be sent.

Mr/S Belindadhillon, 16 Mar 2015

Travelodge
3 out of 5

we booked a room for 2 adults and 2 children and on arrival was alocated a room with 1 double and 1 single bed.. we had to wait over 1/2 hour for the issue to be resolved and to get moved to a room with enough beds

Mrs Walford, 01 Mar 2015

Travelodge
4 out of 5

Very good value and comfortable but hadn't realised I would have to take the car myself to purple parking in the morning, otherwise very good.

Mrs Forward, 26 Feb 2015

Travelodge
5 out of 5

Everything was ok except my son and girlfriend was given the family room instead of my daughter and family as we arrived at different times but staff sorted this problem out without any fuss so everyone was happy.

Mrs Bullock, 26 Feb 2015

Travelodge
5 out of 5

Fab hotel, fab staff, very convenient, great night sleep!

Mr Lucas, 24 Feb 2015

Travelodge
5 out of 5

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