Customer reviews for Travelodge Central Gatwick

Povey Cross Road, Gatwick, Horley RH6 0BE

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Booked a twin room - a double bed and a camp bed does not count as a twin, I expect 2 proper beds! It was just as well we are friends and don't mind sharing! Also think £8 for parking on top is very steep for 1 night. Walls also pretty thin and could hear into the corridor. Needs updating and modernising, shower broken.

Miss Harris, 18 May 2016

Travelodge
2 out of 5

Website did not make it clear that the carpark was extra until the booking was complete. It also cost more, £8.00 when it was shown as £7.50 at the end of the transaction

Mr Tew, 19 Dec 2015

Travelodge
3 out of 5

Very helpful and friendly.

Mr Toulson, 11 Nov 2015

Travelodge
5 out of 5

Ideal location, but not impressed that twin bedded room incorporated a camp bed.

Mr Taylor, 07 Nov 2015

Travelodge
4 out of 5

Had to wait ages to check in as no staff available. lots of building work going on. Food not very good. Room okay

Mr Hall, 03 Nov 2015

Travelodge
1 out of 5

Yes every thing went smoothly the only thing that I thought was over priced was the lounge I will not be doing that again will use the money saved to buy extra legroom seats on aircraft.

Mr Howard, 01 Nov 2015

Travelodge
5 out of 5

all good... thanks

Mr Kelly, 26 Oct 2015

Travelodge
5 out of 5

Bathroom was dated and aged which made it look as though it wasn't really very clean.

Miss Abrahams, 25 Oct 2015

Travelodge
3 out of 5

All as described

Mrs Young, 25 Oct 2015

Travelodge
5 out of 5

Only gripe was being charged for parking at hotel.

Mr Hewes, 21 Oct 2015

Travelodge
4 out of 5

Staff was friendly but took time to do anything ? Very basic this was not for me

Mrs Briggs, 20 Oct 2015

Travelodge
1 out of 5

Very helpful polite staff. Everything as described. Nice cool temperature in room. Vary good facilities.

Mrs Lindsay, 20 Oct 2015

Travelodge
5 out of 5

Staff helpful. Smoking area was right at the front of the entrance and the smell overpowering. Also car park machines weren't working and an extra cheeky expense not expected.

Mr Dart, 06 Oct 2015

Travelodge
4 out of 5

Bell on reception desk at travelogue hotel as we were ignored for 15 minutes on arrival. Otherwise everything great.

Mr Barnes, 23 Sep 2015

Travelodge
4 out of 5

Our booking had not been confirmed by the ird party and we had to wait for this confirmation to be sent.

Mr/S Belindadhillon, 16 Mar 2015

Travelodge
3 out of 5

we booked a room for 2 adults and 2 children and on arrival was alocated a room with 1 double and 1 single bed.. we had to wait over 1/2 hour for the issue to be resolved and to get moved to a room with enough beds

Mrs Walford, 01 Mar 2015

Travelodge
4 out of 5

Very good value and comfortable but hadn't realised I would have to take the car myself to purple parking in the morning, otherwise very good.

Mrs Forward, 26 Feb 2015

Travelodge
5 out of 5

Everything was ok except my son and girlfriend was given the family room instead of my daughter and family as we arrived at different times but staff sorted this problem out without any fuss so everyone was happy.

Mrs Bullock, 26 Feb 2015

Travelodge
5 out of 5

Fab hotel, fab staff, very convenient, great night sleep!

Mr Lucas, 24 Feb 2015

Travelodge
5 out of 5

It was easy start to finish

Mr Hall, 03 Feb 2015

Travelodge
5 out of 5

It was absolutely beautiful, just what I wanted! The only improvement would be that the staff were a bit more friendlier (not moody and short with people) and also that it's made more obvious as to whether breakfast or meals are included within the booking as I could not find this out until it was noted on the hotel room!

Miss Simons, 22 Jan 2015

Travelodge
5 out of 5

The desk staff were polite and helpfull when booking in on our arrival at the Travel Lodge.The hotel room was clean and comfortable, would definately stay again. The parking of our car went smoothly as did the collection, great value for the money we paid.

Mrs Dixon, 27 Dec 2014

Travelodge
5 out of 5

Brilliant service for a brilliant price. Very happy.

Mr Jones, 17 Dec 2014

Travelodge
5 out of 5

The staff were all very helpful the room was as described and we would use holiday extras again.

Miss Neall, 17 Dec 2014

Travelodge
4 out of 5

EVERYTHING WENT SMOOTHLY JUST AS IT SHOULD

Mr Clarke, 23 Nov 2014

Travelodge
5 out of 5

All information was very helpful. Staff could not have been more helpful

Mr Jefford, 10 Sep 2014

Travelodge
5 out of 5

Everything ran smoothly

Mrs Davey, 03 Sep 2014

Travelodge
5 out of 5

Very easy online booking experience, great value for parking and overnight stay in a family room @ the travel lodge. Would definitely use again next year. Only slight confusion we did have was our paperwork said we were booked to park at Airparks but the sign for the car park is purple parking so we drove past a few times as it was very dark.

Mr Beech, 20 Aug 2014

Travelodge
5 out of 5

Yes very , ment I didn't have to worry about things , very smooth ,and why shouldn't we expect that type of service instead of looking for reasons to moan about everything . Thank you

Mr/S Kimberley, 03 Sep 2013

Travelodge
5 out of 5

Staff unfriendly wrong rooms when arrived and too basic

Mrs Blake, 29 Jul 2013

Travelodge
2 out of 5

Couldn't be faulted, thank you

Mrs Harris, 04 Jul 2013

Travelodge
5 out of 5

Staff were nice but the breakfast was poor.

Mrs Jenkins, 15 May 2013

Travelodge
4 out of 5

The Gatwick Travelodge was very good. The staff there and at Airparks were very helpful.

Mr/S Gandon, 08 May 2013

Travelodge
5 out of 5

The Travel Lodge at Gatwick was lovely - all newly refurbished. Room comfy and adequate. We enjoyed a tasty and quick supper on arrival. Reasonably priced.

Mrs Grannell, 24 Apr 2013

Travelodge
5 out of 5

Great service, clean rooms and no hassle booking in or leaving when we wanted to.

Mrs Thurgood, 12 Apr 2013

Travelodge
5 out of 5

Generally good,helpful. One mistake in booking, later rectified.

Mr Goodman, 03 Apr 2013

Travelodge
4 out of 5

Everything went very smoothly and the staff were very helpful. The facilities were adequate (Travelodge) but not perfect, also it would have been better to be upfront at the time of booking about having to pay for the first night parking (being separate from the airport parking).

Mr Cattell, 03 Apr 2013

Travelodge
5 out of 5

Parking arrangements were most efficient as were those in the hotel.

Ms Bown, 25 Mar 2013

Travelodge
5 out of 5

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