Reviews of the Holiday Inn Express Luton


Over to you.

86% of customers who left a review for the Holiday Inn Express would book again
1291 customers have given an average rating of 4 out of 5

  • "Smooth, quick and reliable service"
    Mrs Hatch, 13 Sep 2014

    Holiday Inn Express
    5 out of 5

  • "Everything went smoothly.
    Customer service perfect.
    Hotel was lovely."

    Mrs Perry, 09 Sep 2014

    Holiday Inn Express
    5 out of 5

  • "Excellent service thank you"
    Miss Rundle, 01 Sep 2014

    Holiday Inn Express
    5 out of 5

  • "Everything went very smoothly. Car Park booking was fine & instructions clear. On return car was just how we had left it. Hotel was excellent, no problems with checking in, staff were pleasant & helpful. Light breakfast was provided at 4am which was very good due to our early start."
    Mr Smith, 25 Aug 2014

    Holiday Inn Express
    5 out of 5

  • "you gave us the best holiday with everything working like clock work"
    Mrs Farrow, 15 Aug 2014

    Holiday Inn Express
    5 out of 5

  • "Everything went well, hotel was good and parking was easy"
    Mrs Gyford, 24 Jul 2014

    Holiday Inn Express
    5 out of 5

  • "All brilliant"
    Mr Ratcliffe, 20 Jul 2014

    Holiday Inn Express
    5 out of 5

  • "The only problem I had was finding Airparks. The directions were not very clear and it took me 45 mins to find it. I had to phone for the post code, once I had that I put it in the Satnav and found it straight away."
    Mr Micklewhite, 22 Jul 2014

    Holiday Inn Express
    4 out of 5

  • "The Airparks postcode provided for Luton is wrong and should be updated.We ended up at the Holiday Inn Express who said it happens all the time!
    Please update the postcode for Airparks
    Otherwise all good"

    Mr Addlestone, 18 Jul 2014

    Holiday Inn Express
    4 out of 5

  • "All very good"
    Mrs Pratt, 25 May 2013

    Holiday Inn Express
    5 out of 5

  • "excellent staff on arrival - bus driver helpful"
    Mr Sykes, 21 May 2013

    Holiday Inn Express
    5 out of 5

  • "Everything ran perfectly thank you. Very pleased!"
    Mr Froude, 19 May 2013

    Holiday Inn Express
    5 out of 5

  • "Good start to lovely holiday ..."
    Mrs Parsons, 18 May 2013

    Holiday Inn Express
    5 out of 5

  • "Staff were very helpful and everything went smoothly found bus stop easily and only had to wait a few minutes for the bus to arrive"
    Mrs Mcqueen, 17 May 2013

    Holiday Inn Express
    5 out of 5

  • "Automated car check in great, helpful driver, followed by the fast lane proved to be overall great experience."
    Mr Torr, 17 May 2013

    Holiday Inn Express
    5 out of 5

  • "Excellent service and value for money."
    Mr Meadows, 13 May 2013

    Holiday Inn Express
    5 out of 5

  • "Very helpful and booking was very straightforward and easy."
    Mrs Cook, 13 May 2013

    Holiday Inn Express
    5 out of 5

  • "There were no problems at all. Car parking staff exceptionally helpful to us first time users!"
    Mr Dix, 10 May 2013

    Holiday Inn Express
    5 out of 5

  • "Like clockwork!"
    Mr Morris, 10 May 2013

    Holiday Inn Express
    5 out of 5

  • "Car park staff extremely helpful and checked us in while we were still reading the instructions"
    Mr Clowes, 10 May 2013

    Holiday Inn Express
    5 out of 5

  • "Hotel and car parking were both as described, good value and efficient"
    Mr Poulson, 07 May 2013

    Holiday Inn Express
    5 out of 5

  • "Very positive experience - smooth check in & check out of vehicle. Good value for money"
    Miss Williams, 29 Apr 2013

    Holiday Inn Express
    5 out of 5

  • "Everything was perfect - which was quite unusual and gave us a pleasant surprise. Easy car parking, excellent sound-proofed room, good meal in hotel, friendly waiter, "just enough" breakfast for a 4am start and smooth transportation to airport. Return journey was just as simple. So pleased with the whole package."
    Mrs Richards, 28 Apr 2013

    Holiday Inn Express
    5 out of 5

  • "Very pleased with the service."
    Mr Sorbie, 23 Apr 2013

    Holiday Inn Express
    5 out of 5

  • "Everything went smoothly, the facilities were as described and the staff were helpful."
    Mr Dunton, 21 Apr 2013

    Holiday Inn Express
    5 out of 5

  • "Everything went smoothly much more relaxed than traveling the same day great start to he holiday."
    Mr Latcham, 21 Apr 2013

    Holiday Inn Express
    5 out of 5

  • "a small glitch with the car park in Luton, otherwise excellent service."
    Mr Williams, 20 Apr 2013

    Holiday Inn Express
    5 out of 5

  • "The holiday inn staff were great"
    Mrs Garratt, 20 Apr 2013

    Holiday Inn Express
    5 out of 5

  • "Staff very helpful and service efficient. We were very impressed."
    Mrs Armstrong, 20 Apr 2013

    Holiday Inn Express
    5 out of 5

  • "yes"
    Mrs Brown, 16 Apr 2013

    Holiday Inn Express
    5 out of 5

  • "Everything was excellent, close to airport, room comfy and clean,staff very helpfill. could have done with a little more tea,coffee and milk in the room but it was available fron reception. Thanks"
    Mr Bridgeman, 16 Apr 2013

    Holiday Inn Express
    5 out of 5

  • "very smooooooooooth thanks"
    Mr Matrin, 12 Apr 2013

    Holiday Inn Express
    5 out of 5

  • "Hotel in excellent location.room very good"
    Mr Smith, 12 Apr 2013

    Holiday Inn Express
    5 out of 5

  • "Very good room, staff polite and helpful.Really good parking and transfer to the terminal."
    Mr Vranceanu, 05 Apr 2013

    Holiday Inn Express
    5 out of 5

  • "Everything went smooth except the snow but hey thats life."
    Mr Hopkinson, 06 Apr 2013

    Holiday Inn Express
    5 out of 5

  • "Everything was effect hotel was really nice staff at parking extremely helpful"
    Mrs Wright, 03 Apr 2013

    Holiday Inn Express
    5 out of 5

  • "very pleased . will use again ."
    Mr Pomfrett, 25 Mar 2013

    Holiday Inn Express
    5 out of 5

  • "We received excellent customers services"
    Mr Dillistone, 24 Mar 2013

    Holiday Inn Express
    5 out of 5

  • "Easy to use, did exactly what they promised."
    Mr Clarke, 20 Feb 2013

    Holiday Inn Express
    5 out of 5

  • "Very."
    Ms Carnegie, 13 Feb 2013

    Holiday Inn Express
    5 out of 5

  • "Very good deal for airport and car parking for an early morning flight"
    Miss Davies, 11 Feb 2013

    Holiday Inn Express
    5 out of 5

  • "The car parking and hotel were so cheap we could'nt believe it ! Great value and all went smoothly."
    Mr Martin, 06 Feb 2013

    Holiday Inn Express
    5 out of 5

  • "Car park was very efficient and easy to use. Airport hotel could not have got any closer to the actual airport. We will not hesitate to use this service again in the future."
    Miss Grace, 04 Feb 2013

    Holiday Inn Express
    5 out of 5

  • "Had a good stay at Holiday Inn Extra, Luton Airport. Staff at Airparks very helpful. Very smooth and enjoyable start to our holiday"
    Mrs Stephens, 28 Jan 2013

    Holiday Inn Express
    5 out of 5

  • "everything went smoothly and everyone was very helpful."
    Mrs Browett, 22 Jan 2013

    Holiday Inn Express
    5 out of 5

  • "Everything was fab, smooth and stress free"
    Mrs Coates, 21 Jan 2013

    Holiday Inn Express
    4 out of 5

  • "This is a very efficient service which is extremely good value for money. We were so much more relaxed having driven down from Sheffield and then stayed over in the Holiday Inn Express; we even had time for breakfast before the two minute journey to the terminal! Would definitely use this service again."
    Mrs Smith, 15 Jan 2013

    Holiday Inn Express
    5 out of 5

  • "Excellent"
    Mrs Reedman, 14 Jan 2013

    Holiday Inn Express
    5 out of 5

  • "The Holiday Inn Express at Luton Airport is excellent value for money, and just a short walk from the terminal. The facilities are amazing, at this price, with very pleasant rooms, a bar and restaurant, and breakfast buffet from 4am! Internet access and a printing service for anyone who has lost - or forgotten to print - their Boarding Pass, is just the icing on the cake. Airparks looked after our car for us, and the process of dropping off and collecting the car was straightforward and quick. All this for just over £80 for the two of us! Almost unbelievable - but true!"
    Mrs Wilkins, 13 Jan 2013

    Holiday Inn Express
    5 out of 5

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