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Reviews of the Holiday Inn Express Luton

Customers' rating: Rated 'Great' by 1345 guests

Families with young children:
Families with teenagers:
With friends:
Mature couples:
Young couples:
Solo Travelers:

(3 star hotel)
 
£99.00*
room-only
£99.00*
including 8 days parking
0 minutes
from the airport
8.6/10
customer rating

Over to you.

86% of customers who left a review for the would book again
1345 customers have given an average rating of 4 out of 5

This is the second time we have used this service at Luton, very good, very efficient, will be booking again very soon

Mrs Tidbury, 29 Nov 2014

Holiday Inn Express
5 out of 5

Everything was just as expected

Mr Mason, 27 Nov 2014

Holiday Inn Express
5 out of 5

Car park was excellent with very helpful staff, Holiday Inn was also excellent with very helpful staff. Highly recommended - I would use them again.

Mr Earp, 25 Nov 2014

Holiday Inn Express
5 out of 5

All worked very well

Mr Redstone, 23 Nov 2014

Holiday Inn Express
4 out of 5

Hotel & car parking both good

Mrs Molloy, 22 Nov 2014

Holiday Inn Express
5 out of 5

Having booked park & stay at Gatwick had to cancel and re book for Luton. The Holiday Extras rep was very helpful and all worked out well.

Mr Leggett, 20 Nov 2014

Holiday Inn Express
5 out of 5

Very good from start to finish, I will be booking with holiday extras again, thank you for your great service

Mr Thory, 13 Nov 2014

Holiday Inn Express
5 out of 5

staff could have been a bit more helpful when trying to direct us to the airparks. We had to stop at a petrol station to get details.other than that everything went ok.

Mr Pritchard, 12 Nov 2014

Holiday Inn Express
5 out of 5

Very impressed that the manager opened the restaurant before the advertised 4 am time.

Mr Artal, 10 Nov 2014

Holiday Inn Express
5 out of 5

Everything as described, very happy with the choice .

Mrs Wetherborne, 09 Nov 2014

Holiday Inn Express
5 out of 5

Happy with everything. Staff helpful and everything went smoothly.

Mrs Miles, 08 Nov 2014

Holiday Inn Express
5 out of 5

All went well food a bit expensive for what it was but other wise nice place to stay

Mr Friar, 04 Nov 2014

Holiday Inn Express
4 out of 5

Everything fine. Nice room and facilities very good.

Mrs Smith, 23 Sep 2014

Holiday Inn Express
5 out of 5

Smooth, quick and reliable service

Mrs Hatch, 13 Sep 2014

Holiday Inn Express
5 out of 5

Everything went smoothly.
Customer service perfect.
Hotel was lovely.

Mrs Perry, 09 Sep 2014

Holiday Inn Express
5 out of 5

Excellent service thank you

Miss Rundle, 01 Sep 2014

Holiday Inn Express
5 out of 5

Everything went very smoothly. Car Park booking was fine & instructions clear. On return car was just how we had left it. Hotel was excellent, no problems with checking in, staff were pleasant & helpful. Light breakfast was provided at 4am which was very good due to our early start.

Mr Smith, 25 Aug 2014

Holiday Inn Express
5 out of 5

you gave us the best holiday with everything working like clock work

Mrs Farrow, 15 Aug 2014

Holiday Inn Express
5 out of 5

Everything went well, hotel was good and parking was easy

Mrs Gyford, 24 Jul 2014

Holiday Inn Express
5 out of 5

All brilliant

Mr Ratcliffe, 20 Jul 2014

Holiday Inn Express
5 out of 5

The only problem I had was finding Airparks. The directions were not very clear and it took me 45 mins to find it. I had to phone for the post code, once I had that I put it in the Satnav and found it straight away.

Mr Micklewhite, 22 Jul 2014

Holiday Inn Express
4 out of 5

The Airparks postcode provided for Luton is wrong and should be updated.We ended up at the Holiday Inn Express who said it happens all the time!
Please update the postcode for Airparks
Otherwise all good

Mr Addlestone, 18 Jul 2014

Holiday Inn Express
4 out of 5

As described and very helpful staff.
Thank you

Mrs Agostinho, 03 Jun 2013

Holiday Inn Express
5 out of 5

All very good

Mrs Pratt, 25 May 2013

Holiday Inn Express
5 out of 5

excellent staff on arrival - bus driver helpful

Mr Sykes, 21 May 2013

Holiday Inn Express
5 out of 5

Everything ran perfectly thank you. Very pleased!

Mr Froude, 19 May 2013

Holiday Inn Express
5 out of 5

Good start to lovely holiday ...

Mrs Parsons, 18 May 2013

Holiday Inn Express
5 out of 5

Staff were very helpful and everything went smoothly found bus stop easily and only had to wait a few minutes for the bus to arrive

Mrs Mcqueen, 17 May 2013

Holiday Inn Express
5 out of 5

Automated car check in great, helpful driver, followed by the fast lane proved to be overall great experience.

Mr Torr, 17 May 2013

Holiday Inn Express
5 out of 5

Excellent service and value for money.

Mr Meadows, 13 May 2013

Holiday Inn Express
5 out of 5

Very helpful and booking was very straightforward and easy.

Mrs Cook, 13 May 2013

Holiday Inn Express
5 out of 5

There were no problems at all. Car parking staff exceptionally helpful to us first time users!

Mr Dix, 10 May 2013

Holiday Inn Express
5 out of 5

Like clockwork!

Mr Morris, 10 May 2013

Holiday Inn Express
5 out of 5

Car park staff extremely helpful and checked us in while we were still reading the instructions

Mr Clowes, 10 May 2013

Holiday Inn Express
5 out of 5

Hotel and car parking were both as described, good value and efficient

Mr Poulson, 07 May 2013

Holiday Inn Express
5 out of 5

Very positive experience - smooth check in & check out of vehicle. Good value for money

Miss Williams, 29 Apr 2013

Holiday Inn Express
5 out of 5

Everything was perfect - which was quite unusual and gave us a pleasant surprise. Easy car parking, excellent sound-proofed room, good meal in hotel, friendly waiter, "just enough" breakfast for a 4am start and smooth transportation to airport. Return journey was just as simple. So pleased with the whole package.

Mrs Richards, 28 Apr 2013

Holiday Inn Express
5 out of 5

Very pleased with the service.

Mr Sorbie, 23 Apr 2013

Holiday Inn Express
5 out of 5

Everything went smoothly, the facilities were as described and the staff were helpful.

Mr Dunton, 21 Apr 2013

Holiday Inn Express
5 out of 5

Everything went smoothly much more relaxed than traveling the same day great start to he holiday.

Mr Latcham, 21 Apr 2013

Holiday Inn Express
5 out of 5

a small glitch with the car park in Luton, otherwise excellent service.

Mr Williams, 20 Apr 2013

Holiday Inn Express
5 out of 5

The holiday inn staff were great

Mrs Garratt, 20 Apr 2013

Holiday Inn Express
5 out of 5

Staff very helpful and service efficient. We were very impressed.

Mrs Armstrong, 20 Apr 2013

Holiday Inn Express
5 out of 5

yes

Mrs Brown, 16 Apr 2013

Holiday Inn Express
5 out of 5

Everything was excellent, close to airport, room comfy and clean,staff very helpfill. could have done with a little more tea,coffee and milk in the room but it was available fron reception. Thanks

Mr Bridgeman, 16 Apr 2013

Holiday Inn Express
5 out of 5

very smooooooooooth thanks

Mr Matrin, 12 Apr 2013

Holiday Inn Express
5 out of 5

Hotel in excellent location.room very good

Mr Smith, 12 Apr 2013

Holiday Inn Express
5 out of 5

Very good room, staff polite and helpful.Really good parking and transfer to the terminal.

Mr Vranceanu, 05 Apr 2013

Holiday Inn Express
5 out of 5

Everything went smooth except the snow but hey thats life.

Mr Hopkinson, 06 Apr 2013

Holiday Inn Express
5 out of 5

* Prices quoted are for stays on the 22-02-2015, valid as of 20-12-2014