Holiday Inn Express Luton Airport reviews

Holiday Inn Express Luton Airport customer reviews
  • 595 Holiday Inn Express Luton Airport ratings have a rating of 84%
  • Terminal : All terminals
  • Star Rating :
  • Restaurant : Yes
  • Disabled Facilities : Yes
  • 84% of customers who left a review for the Holiday Inn Express Luton Airport would book again
  • 166 customers have given an average rating of 4 out of 5
  • Holiday Inn Express Luton Airport Everything was superb. The directions, the accomodation, the reception and the food were all first class. The car park was convenient and has convinced me to use the service again if I choose to fly from Luton Airport.

    Mr Smith 13 Jan, 2012 5 out of 5

  • Holiday Inn Express Luton Airport Extremely helpful and all amenities as described.

    Mr Brebner 09 Jan, 2012 5 out of 5

  • Holiday Inn Express Luton Airport Yes

    Mr Smith 08 Jan, 2012 5 out of 5

  • Holiday Inn Express Luton Airport Distance to/from car park added 15 mins each wayon our journey.

    Mr Bolt 06 Jan, 2012 5 out of 5

  • Holiday Inn Express Luton Airport yes, everthing went as per plan

    Mr Holland 06 Jan, 2012 5 out of 5

  • Holiday Inn Express Luton Airport Clearer instructions and directions for the bus stop at Luton on our return journey.

    Mr Gidoomal 31 Dec, 2011 5 out of 5

  • Holiday Inn Express Luton Airport Booked online, but did talk to a very helpful young lady beforehand.

    Mr Stanton 24 Dec, 2011 4 out of 5

  • Holiday Inn Express Luton Airport yes everything went smoothly hotel was lovely just as described staff very very helpfull

    Miss Mcvie 29 Nov, 2011 5 out of 5

  • Holiday Inn Express Luton Airport Staff amazingly helpful and cheerful especially at Airparks Luton . I was really impressed with the excellent service at the car park and hotel

    Mrs Butler 26 Nov, 2011 5 out of 5

  • Holiday Inn Express Luton Airport Everything went very smoothly no problems.

    Mr Champley 26 Nov, 2011 5 out of 5

  • Holiday Inn Express Luton Airport Everything went well. Very impressed.

    Mr Pritchard 22 Nov, 2011 5 out of 5

  • Holiday Inn Express Luton Airport very helpful

    Mrs Oliver 22 Nov, 2011 5 out of 5

  • Holiday Inn Express Luton Airport Everything went smoothly. The facilities were exactly as described and the staff were helpful.

    Mrs Garfield 21 Nov, 2011 5 out of 5

  • Holiday Inn Express Luton Airport Wasn't too keen on the new automated system at Luton Airparks. Food and drink at the Holiday Inn at Luton was extremely pricey.

    Mr Howlett 19 Nov, 2011 4 out of 5

  • Holiday Inn Express Luton Airport The Hotel staff were helpful, the room very clean. TV old style but as we hardly watch TV it was not a concern. Breakfast chioce limited at 4.30 to fruit, toast and drinks

    Mr Wilson 14 Nov, 2011 5 out of 5

  • Holiday Inn Express Luton Airport everything went very well, bus very,very crowded on return to the car park

    Mrs Baker 10 Nov, 2011 5 out of 5

  • Holiday Inn Express Luton Airport Everything was excellent although some Bacon at breakfast would have been nice.

    Mr Thorne 05 Nov, 2011 5 out of 5

  • Holiday Inn Express Luton Airport Everything was absolutely fine. Hotel and its food were excellent and we were impressed with the car parking arrangements.

    Mrs Savage 25 Oct, 2011 5 out of 5

  • Holiday Inn Express Luton Airport Yes

    Mr Walker 23 Oct, 2011 4 out of 5

  • Holiday Inn Express Luton Airport hotel was excellent only qualm was on way back waiting for the bus to the airparks, was almost 40 of us waiting,and 1st bus was full so had to wait 15mins for next bus. no shelters outside on the bus stop and it was freezing! think the bus to airparks should run more regularly!

    Miss Makemson 19 Oct, 2011 5 out of 5

  • Holiday Inn Express Luton Airport Particularly impressed with the efficiency of Airparks but the Holiday Inn was also OK although evening meal choice is limited and mediocre for the price charged. is not

    Mr Cairns 18 Oct, 2011 5 out of 5

  • Holiday Inn Express Luton Airport Long wait to return to car park from terminal.

    Mr Hart 13 Oct, 2011 2 out of 5

  • Holiday Inn Express Luton Airport Food should be available longer for late check in.

    Mrs Roy 04 Oct, 2011 4 out of 5

  • Holiday Inn Express Luton Airport Stayed at Holiday Inn Express, Luton airport. You said courtesy bus to hotel, but did not say it was not a Holiday Inn bus, so waited a while expecting their own bus before checking with buses at airport terminal.

    Mrs Lewis 04 Oct, 2011 4 out of 5

  • Holiday Inn Express Luton Airport The wait for the bus for parking after returning from our holiday was a little frustrating as a large queue had formed and we had to wait for the next bus (a further 10-15 mins). Also we did not see any signs directing us to the bus stop.

    Mr Jenkins 01 Oct, 2011 5 out of 5

  • Holiday Inn Express Luton Airport Very organised and efficient as always!

    Dr Tomanovic 30 Sep, 2011 5 out of 5

  • Holiday Inn Express Luton Airport Everything went smoothly. We were very satisfied.

    Mr Fletcher 29 Sep, 2011 5 out of 5

  • Holiday Inn Express Luton Airport All as expected, very good service

    Mr Whittall 29 Sep, 2011 5 out of 5

  • Holiday Inn Express Luton Airport Parking excellent. Food on plane average but value for money compared to menu prices.

    Mrs Thyer 27 Sep, 2011 4 out of 5

  • Holiday Inn Express Luton Airport Yes

    Mrs Gardner 26 Sep, 2011 4 out of 5

  • Holiday Inn Express Luton Airport The hotel details were slightly misleading concerning the transfers to the airport as there was no "hotel" shuttle bus. This meant we had to descend over 30 steps carrying 3 suitcases and a 3 year old!

    Mrs Stocker 26 Sep, 2011 5 out of 5

  • Holiday Inn Express Luton Airport Couldn't fault the hotel and service was excellent. Airparks was a different matter, which I have already emailed and complained about and the matter was resolved quickly.

    Mrs Clark 20 Sep, 2011 3 out of 5

  • Holiday Inn Express Luton Airport The hotel had no booking for us. Fortunately they had a room spare.

    Mrs Lloyd 20 Sep, 2011 1 out of 5

  • Holiday Inn Express Luton Airport Picked up promptly both going to and coming from the airport.

    Mr Baker 20 Sep, 2011 5 out of 5

  • Holiday Inn Express Luton Airport Holiday Inn was clean & comfortable at Luton & the car park worked well. Had a minor hiccup on our return with the car keys, which meant that there was a slight delay in receiving them but the staff were very efficient & rectified the problem very quickly. I would have no hesitating in using this service again & would definately recommend to friends & family.

    Mrs Thomas 19 Sep, 2011 5 out of 5

  • Holiday Inn Express Luton Airport Very helpful stress free booking which we will most definitely use again.

    Mr Connor 18 Sep, 2011 5 out of 5

  • Holiday Inn Express Luton Airport All very good.

    Mr Dixon 18 Sep, 2011 5 out of 5

  • Holiday Inn Express Luton Airport Airparks was excellent. First rate.
    Holiday Inn Express efficient, high standard cleanliness but very noisy and free breakfast was a bit of a joke - few slices of white bread - decided to eat at airport instead!

    Mrs Mann 12 Sep, 2011 4 out of 5

  • Holiday Inn Express Luton Airport the bedroom was very small for a family. More like a single room with 4 beds

    Mr Cable 06 Sep, 2011 3 out of 5

  • Holiday Inn Express Luton Airport Needed clearer more obvious details re parking not being at the hotel. But car parking at Luton Airparks were very helpful and customer care was excellent.

    Mrs Ager 06 Sep, 2011 4 out of 5

  • Holiday Inn Express Luton Airport Very helpful staff and excellent facilities

    Mrs Harrison 05 Sep, 2011 5 out of 5

  • Holiday Inn Express Luton Airport Staff were very helpful and everything went smoothly. No problems are complaints

    Mrs Scott 05 Sep, 2011 5 out of 5

  • Holiday Inn Express Luton Airport Well organised and staff very helpful

    Mrs Manning 05 Sep, 2011 5 out of 5

  • Holiday Inn Express Luton Airport THe car park is a long way from the airport & the hotel, not ideal as we arrived late at night for our overnight stay. The hotel was ideal for the airport next morning though it would be a nuisance if it was raining (too close to be worth getting a taxi but far enough to get quite wet!)

    Mr Gibson 04 Sep, 2011 4 out of 5

  • Holiday Inn Express Luton Airport Everything I expected when I arrived, checking in went smoothly and the staff were very helpfull

    Mrs Ion 29 Aug, 2011 5 out of 5

  • Holiday Inn Express Luton Airport All was superb. great start to a holiday droppping off the car then the bus took us direct to the hotel and we were very surprised that we could have a continental breakfast from 4am - perfect. thanks

    Mr Macgourlay 29 Aug, 2011 5 out of 5

  • Holiday Inn Express Luton Airport Yes they were and all went very smoothly

    Mr Ayers 27 Aug, 2011 5 out of 5

  • Holiday Inn Express Luton Airport Everything went to plan and directions were spot on. Hotel was very clean and comfortable. Was surprised that at 5am in the morning it is almost impossible to use the shuttle bus to airport due to traffic arriving at airport at standstill. However receptionist did warn us when we checked in. Might be worth warning people about this, however airport is only a 10 min walk so no real problem except when it is raining and if you don;t have luggage with wheels!

    Mrs Llewhellin 27 Aug, 2011 4 out of 5

  • Holiday Inn Express Luton Airport Thought i was parking at the hotel but had to wait 20 minutes in the cold with 2 children to catch a shuttle bus.

    Mrs Tweed 23 Aug, 2011 4 out of 5

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