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Reviews for

  • Average customer rating: 9 out of 10
  • Number of reviews: 261

Hotel was in good location, the parking company were brilliant. Very swift and, friendly and professional. Most importantly our car was ready for collection when we arrived at the pick up point.

10 out of 10Holiday Inn M1 J9

Everything was just right staff at the hotel also the taxi drivers going to airport and returning to hotel were very helpful we will definitely book this hotel again whenever we fly from Luton thank you

10 out of 10Holiday Inn M1 J9

We booked rooms in hotel before going on holiday. The whole process was very easy. I had a couple of questions after booking on line and called the customer service number. I spoke to one of your team and he was really helpful. We would definitely use you again.

9 out of 10Holiday Inn M1 J9

Excellent service and deal.

9 out of 10Holiday Inn M1 J9

Nice accommodation, polite staff, secure parking.

8 out of 10Holiday Inn M1 J9

Absolutely brilliant stay and value for money

10 out of 10Holiday Inn M1 J9

All went very well .

10 out of 10Holiday Inn M1 J9

When we arrived at the hotel, there was no reservation for us. They said that Holiday extras had failed to pass on my booking. Since returning home I have emailed your “award winning� call centre to express my disappointment and I haven’t even had an acknowledgement from you.

2 out of 10Holiday Inn M1 J9

When we arrived at the hotel for our first night stay we were told the hotel had no record of our booking, although, oddly, they did have our reservation for our return stay. Directions from hotel to car parking could have been simpler and less confusing.

8 out of 10Holiday Inn M1 J9

Booked overnight stay with meet and greet. Was excellent hotel was lovely staff quick and efficient. Drove to the airport next morning. Dropped car ar mart and greet. Collected car on return.

10 out of 10Holiday Inn M1 J9