Premier Inn Manchester airport South reviews

Runger Lane, Manchester M90 5DL

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Customers' rating: Rated 'Great' by 1456 guests

Families with young children:
Families with teenagers:
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(3 star hotel)
 
1 miles
from the airport
9/10
customer rating

Customer feedback

Our customers rated Premier Inn South, on average, 9/10 (1456 reviews).

Viewing reviews 101 - 150 of 1456

More than happy with the service received, can't think of anything at this stage which could be improved.

Mr Cockerill, 14 Feb 2022

Premier Inn South
5 out of 5

your buses need to be bigger or have limited passenger numbers or have more buses running because it was to crowed on the bus we travelled on and the driver needs to have a microphone to announce the terminals he,s arriving at because people couidnt hear him.

Mr Murphy, 17 Jan 2022

Premier Inn South
1 out of 5

The hotel does not look much from the outside but the rooms were fine (as you would expect from a Premiere Inn). The staff were absolutely brilliant even though the restaurant was suffering from a severe lack of food items. The breakfast was really poor - the worst I have ever had at a Premiere Inn. The parking was fine but the signage truly awful - nonexistent in fact and the changes to the road layout around the airport meant that the Satnav couldn’t help either. It looks very run down but was cheap and the cars are parked there onsite and non in some random field!

Mr Webley, 12 Jan 2022

Premier Inn South
4 out of 5

Everything did go smoothly from start to finish

Mrs Curry, 06 Jan 2022

Premier Inn South
5 out of 5

Exactly as described. Good value for money.

Mrs Turney, 03 Jan 2022

Premier Inn South
5 out of 5

Arrived 2am lady on reception helpful, happy and professional brilliant. Minor complaint breakfast table cleared too quickly.

Mr Hare, 24 Dec 2021

Premier Inn South
4 out of 5

Finding the parking was dreadful. The signage at Manchester airport to the drop and go was appalling

Mr Meyrick, 14 Dec 2021

Premier Inn South
4 out of 5

Booking easy and good instruction for finding hotel and parking

Mr Hackney, 05 Dec 2021

Premier Inn South
4 out of 5

Smooth transaction, straight forward and very convenient and a great price.

Mrs Thackeray, 01 Sep 2021

Premier Inn South
5 out of 5

Smooth transaction, straight forward and very convenient and a great price.

Mrs Thackeray, 31 Aug 2021

Premier Inn South
5 out of 5

The room was great. Very easy to get to the airport and the parking was really good and efficiently managed.

Mrs Barrowclough, 30 Aug 2021

Premier Inn South
5 out of 5

Unable to contact hotel by phone to confirm availability of late check in

Mr Hare, 23 Aug 2021

Premier Inn South
5 out of 5

Very convenient, all works well, nice room, good food and nice staff.

Mrs Shearstone, 16 Mar 2020

Premier Inn South
5 out of 5

Very convenient, all works well, nice room, good food and nice staff.

Mrs Shearstone, 16 Mar 2020

Premier Inn South
5 out of 5

The whole process was simple and smooth, we got a little disoriented at Manchester airport because of the building work, but we soon figured out where we were supposed to be.

Mrs Sanderson-Brown, 11 Mar 2020

Premier Inn South
5 out of 5

We booked overnight accommodation and car parking for our two week holiday from Manchester airport, the premier inn staff were friendly and room very nice and in quiet part of hotel. Car park was changed from original booking at J3 to the multi storey at the airport, but everything went very smoothly. We would definitely use this booking site again.

Mrs Dixon-Haxby, 07 Mar 2020

Premier Inn South
5 out of 5

Keep up what you are doing very Happy customer.

Mr Cawkwell, 07 Mar 2020

Premier Inn South with Long Stay Multi Storey Parking
5 out of 5

Hotel and meet and greet parking were all excellent. The parking is so easy and you just walk to the terminal, about 30 seconds away. Keys ready in locker when you come back. Well worth the extra few pounds, instead of having to get on a bus.

Mrs Mclaren, 06 Mar 2020

Premier Inn South
5 out of 5

Excellent booking process and no issues with hotel or car park.

Mrs Seaton, 29 Feb 2020

Premier Inn South with Long Stay Multi Storey Parking
5 out of 5

Good facilities, easy parking, close to the airport, quiet rooms and a good evening dinner and breakfast deal at a reasonable price

Mr Nurse, 27 Feb 2020

Premier Inn South with Long Stay Multi Storey Parking
5 out of 5

Efficient service. Premier Inn just as expected. Nice secure Multi-storey Carpark (It's basically Terminal 2 West/Long Stay car park). Directions to Car Park could be clearer (they were inaccurate) as the airport is undergoing substantial building work and road routes are regularly changing.

Mr Robbins, 25 Feb 2020

Premier Inn South with Long Stay Multi Storey Parking
4 out of 5

Efficient service. Premier Inn just as expected. Nice secure Multi-storey Carpark (It's basically Terminal 2 West/Long Stay car park). Directions to Car Park could be clearer (they were inaccurate) as the airport is undergoing substantial building work and road routes are regularly changing.

Mr Robbins, 25 Feb 2020

Premier Inn South with Long Stay Multi Storey Parking
4 out of 5

On the confirmation email it did not state which terminal the long stay car park was. As I put the flight in we was flying from terminal 1. However the car park was terminal 2, we didn’t know and went to terminal 1 long stay and had to drive back on the motorway to get to terminal 2. It was too far away when you have a child and snow boarding gear

Mrs Christie, 25 Feb 2020

Premier Inn South with Long Stay Multi Storey Parking
1 out of 5

On the confirmation email it did not state which terminal the long stay car park was. As I put the flight in we was flying from terminal 1. However the car park was terminal 2, we didn’t know and went to terminal 1 long stay and had to drive back on the motorway to get to terminal 2. It was too far away when you have a child and snow boarding gear

Mrs Christie, 25 Feb 2020

Premier Inn South with Long Stay Multi Storey Parking
1 out of 5

The hotel was fine Road works made navigation awkward

Mr Hargreaves, 21 Feb 2020

Premier Inn South with Long Stay Multi Storey Parking
5 out of 5

All good.

Mr Butt, 19 Feb 2020

Premier Inn South with Long Stay Multi Storey Parking
5 out of 5

Hotel and car parking.Hotel was good easy to find.Parking details sent us to JET PARK 3 when we arrived it was closed and will be until March.Pressed button on barrier.They told us we were booked into T2 WEST.and should have received mail to tell us this T2 WEST parking was very good

Mr Coman, 15 Feb 2020

Premier Inn South
4 out of 5

Everything was well organised and excellent all round!! 10/10

Ms Glackin, 15 Feb 2020

Premier Inn South with Long Stay Multi Storey Parking
5 out of 5

Staff were very efficient.

Mr Richards, 13 Feb 2020

Premier Inn South with Long Stay Multi Storey Parking
5 out of 5

As there was more than one multi story car park at Manchester airport it would have helped if my paperwork stated that I was booked into the Multi story West car park. Otherwise everything was as expected.

Mr Bradley, 08 Feb 2020

Premier Inn South with Long Stay Multi Storey Parking
4 out of 5

Fab hotel, great quality and price. Bed was very comfortable and so close to the airport, perfect for early flights. Staff in restaurant worked extremely hard and food was good too!

Miss Beth, 30 Jan 2020

Premier Inn South with Long Stay Multi Storey Parking
5 out of 5

Fab hotel, great quality and price. Bed was very comfortable and so close to the airport, perfect for early flights. Staff in restaurant worked extremely hard and food was good too!

Miss Beth, 30 Jan 2020

Premier Inn South with Long Stay Multi Storey Parking
5 out of 5

Booked hotel and meet & greet Hotel fantastic Meet & Greet also fantastic don't think about using this service DO IT it's absolutely The Best

Mr Croft, 28 Jan 2020

Premier Inn South
5 out of 5

Just such an easy way to travel. The package of hotel and car park (meet & greet) is so easy and accessible. Took my parents with us on holiday. Very easy when you have an early flight to stay over on a hotel close by,& then use the M&G.

Mrs Sutton, 22 Jan 2020

Premier Inn South
5 out of 5

It started well, the hotel was good, staff friendly especially considering it was Christmas Eve. Then the trouble started the next day, on arrival at the car park drop off point we find a derelict car park. Luckily the help point worked and we were told the car park had been closed for months and to head to terminal 2. No one informed us of this... I checked my emails and spam. Nothing. We arrive at terminal 2 realising there's 2 sections. We drive to the west one and find it's 2 hours max stay. We drive back to East trying to find someone, after a panicked phone call fails, going from in a queue to dropping the call because no one is around, it's 5am. Luckily there was a staff member who pressed the intercomm and found that we were at West.. an advertised 2 hour car park. The attendant informed us that there's longer stay in the levels above. It's good that at least one person knew how to do their job. We pull up and head off in a hurry to catch our flight after a stressful 45 minutes touring the roads around Manchester airport. Luckily we had set off with plenty of time and had an hour before the flight. Minus-5-stars. Awful service. Never updated us about the derelict car park (again closed for months) or the fact they'd moved our parking spot. Didn't have any staff on call for emergencies on the phone. What was meant to be calm and easy turned into stressful and frustrating.

Mr Talbot, 08 Jan 2020

Premier Inn South
1 out of 5

Very poor and out of date info for car park which had been changed. It took us a long time to find a parking space and got on the wrong shuttle bus.

Mr/S Deeth, 05 Jan 2020

Premier Inn South
4 out of 5

The premier inn was extremely dated and in need of a refurbishment and the drinks machine wasn’t working in the lobby

Mrs Jones, 04 Jan 2020

Premier Inn South
5 out of 5

Hotel was fine - friendly staff and good service. The issue was the parking. Due to the Christmas holidays the car park I booked was closed so we were moved to the Long Stay. As we were flying from T1 I assumed (reasonably I thought) that the car park was also T1. However, on turning up at the gate we were refused entry and sent to T2 - a good 20 min drive away and then another 20 min walk back to T1 (the free transfer buses were far too busy and infrequent for us to get to T1 in time for our bag drop!). On top of this I was then made to pay £4 to exit the T1 car park as the technology assumes I was dropping off! Manchester airport is fast becoming a joke for passengers - we regularly travel from there but will be going to another airport next time. The staff are unhelpful throughout the airport and the extra charges for using the airport are very frustrating. They say am they are making changes to ‘improve the customer experience’ but all they seem have done so far is make things harder and stressful. Not impressed with Manchester - it should be much better!

Mr Whitaker, 03 Jan 2020

Premier Inn South
4 out of 5

the room was fine although a little cool. we had the dinner and breakfast deal which was really good value although the bacon wasnt very hot and we were the first people in at opening time. The staff were helpful.

Mrs Smith, 18 Dec 2019

Premier Inn South
4 out of 5

I completed your survey with an issue on the fast track at Manchester, paid for but there isn’t one! And no reply, seems you only acknowledge positive views or comments?

Mr Allen, 13 Dec 2019

Premier Inn South
1 out of 5

I completed your survey with an issue on the fast track at Manchester, paid for but there isn’t one! And no reply, seems you only acknowledge positive views or comments?

Mr Allen, 13 Dec 2019

Premier Inn South
1 out of 5

Booked hotel overnight plus meet and greet parking at Manchester Airport. Hotel and airport experience went very well, no problems whatever. Will be booking this package again, when the need arises - thank you.

Mr Wells, 10 Dec 2019

Premier Inn South
5 out of 5

Booked hotel overnight plus meet and greet parking at Manchester Airport. Hotel and airport experience went very well, no problems whatever. Will be booking this package again, when the need arises - thank you.

Mr Wells, 10 Dec 2019

Premier Inn South
5 out of 5

Very clean and convenient for the airport

Mrs Slee, 03 Dec 2019

Premier Inn South with Long Stay Multi Storey Parking
5 out of 5

Hotel was ok, meet and greet parking was so easy and convenient!

Mrs Kerrigan, 24 Nov 2019

Premier Inn South
5 out of 5

Clearer directions required to find Meet & Greet (Terminal) 2. It is clearly signed actually (above the exit road) but 4th exit off a roundabout after the (3rd) exit for Terminal 2. Unfortunately the road signs do not show M&G2 so you can't find it first time if you continue to follow signs for Terminal 2. Go right round the second roundabout to find M&G2

Mr Dobricic, 22 Nov 2019

Premier Inn South
5 out of 5

The hotel was nice and quiet,clean and the staff were helpful and friendly and the food was also ok, overall very good would repeat the experience.

Mrs Pickard, 21 Nov 2019

Premier Inn South
5 out of 5

Whilst the Holiday Extras booking process and communication was very good, we had a very poor night sleep at the Manchester Airport South Premier Inn and due to a strange whirring noise had to move rooms at 3am!! I informed reception the following morning but they just said ‘oh dear’!! I would think twice about staying in a Premier Inn again!

Mr Bell, 20 Nov 2019

Premier Inn South
2 out of 5

From booking to leaving for the airport it all was easy, 5 minutes to T2 dropped keys off at meet and greet you get a receipt and that was it. On pick up go to reception scan the barcode on your receipt a screen tells you which bay your car is parked and unlocks a numbered box with your key in. Really good definitely use again.

Mr Cottam, 10 Nov 2019

Premier Inn South
5 out of 5

Stayed at the Premier inn South although our party of 10 booked separately they placed us altogether on the same floor which was great, parking at the Jet park 1 went smoothly, will definitely book with holiday extras again.

Mrs Lever, 07 Nov 2019

Premier Inn South
5 out of 5

Viewing reviews 101 - 150 of 1456