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Customer feedback

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Reviews for

  • Average customer rating: 9 out of 10
  • Number of reviews: 657

Everything went really well, I think you should mention the free shuttle bus from the car park to and from the airport terminal

10 out of 10Doubletree by Hilton

Very easy to organise also very reasonably priced.

10 out of 10Doubletree by Hilton

Very smooth service Easy to find Staff efficient and clear

10 out of 10Doubletree by Hilton

Hotel was excellent and very close to the airport entrance. The only negative was that the information from Holiday Extras stated all I needed to do to exit the car park was to insert my parking ticket. This is not true I needed to take the ticket and a voucher from the hotel to the ticket office. The information was contradictory.

9 out of 10Doubletree by Hilton

Arrived at a very busy and large, long stay car park. Easily found a parking space. The quoted 5-7 minute walk to the terminal is somewhat hopeful as it largely depends on which part of this very large area you can find a parking spot. The walk is mostly uphill. Hotel was very nice and the rooms well furnished. Easy walk to the terminal. Would book again.

10 out of 10Doubletree by Hilton

The only thing we were let down with was the transfer bus that takes you to the car parks only runs at certain times of the day. We landed late it was raining and we had to pull our suitcases across rough ground, not happy.

10 out of 10Doubletree by Hilton

I did not receive the required information relating to our transfer and had to call twice. I won’t book a transfer with you again

3 out of 10Doubletree by Hilton

Yes everything went smoothly. Facilities were as described. Staff were helpful. No issues at all.

10 out of 10Doubletree by Hilton

Easy to arrange. Everything organised well. Hotel great and we were able to use the twilight check in at the airport. Parking went smoothly too.

10 out of 10Doubletree by Hilton

Parking could be made alittle easier

10 out of 10Doubletree by Hilton