Airport lounges feedback

Customer reviews for all our airport lounges
  • No.1 Gatwick (South Terminal)

    EVERY THING WAS GOOD AS WE REQUIRED IT

    Mr Bone 07 Feb, 2012

  • Wentworth Servisair Lounge - (North Terminal)

    Everything excellent

    Mr Stratford 04 Feb, 2012

  • Wentworth Servisair Lounge - (North Terminal)

    lovely relaxing experience for before we flew out.
    So tranquil.
    Staff very obliging. Could fault nothing.

    Mrs Mcsweeney 03 Feb, 2012

  • Wentworth Servisair Lounge - (North Terminal)

    We are regular users of holiday extras & they did not disappoint this time. Good value and well organized. Thank you

    Ms Stapley-Harding 03 Feb, 2012

  • Lingfield Servisair Lounge (South Terminal)

    the staff were pleasent and helpful. We could only get cold snacks at this lounge, but the hot drinks weregood

    Mrs Laslett 30 Jan, 2012

  • No.1 Gatwick (North Terminal)

    Everything was very straightforward, the staff welcoming and helpful and all was as described.

    Mrs Beck 30 Jan, 2012

  • No.1 Gatwick (South Terminal)

    What a relaxed start to a holiday.
    Good service and facilities.

    Mrs Wells 29 Jan, 2012

  • Lingfield Servisair Lounge (South Terminal)

    Yes

    Mr Sneade 27 Jan, 2012

  • No.1 Gatwick (North Terminal)

    excellent - as usual!

    Mrs Cornelius 24 Jan, 2012

  • No.1 Gatwick (North Terminal)

    food variety could have been better

    Mrs Friend 20 Jan, 2012

  • No.1 Gatwick (North Terminal)

    Lounge at airport is very good

    Mrs Murphy 15 Jan, 2012

  • No.1 Gatwick (North Terminal)

    It was a wonderful experience and a relaxing start to my holiday. I would use the service again

    Mr Moore 13 Jan, 2012

  • Lingfield Servisair Lounge (South Terminal)

    no problems, easy parking at airport

    Mr Griffin 09 Jan, 2012

  • Lingfield Servisair Lounge (South Terminal)

    Yes to everything

    Ms Hoenderkamp 08 Jan, 2012

  • Lingfield Servisair Lounge (South Terminal)

    More large comfortable armchairs please in lounge

    Mr Thomas 08 Jan, 2012

  • Lingfield Servisair Lounge (South Terminal)

    i thought the staff could be more welcoming and greet with a smile

    Mrs Cree 02 Jan, 2012

  • Lingfield Servisair Lounge (South Terminal)

    could not fault it.

    Mr Tindorf 31 Dec, 2011

  • No.1 Gatwick (South Terminal)

    Everything was superb.

    Mrs Hutchinson 26 Dec, 2011

  • No.1 Gatwick (North Terminal)

    Yes yes booked online

    Mr Morris 26 Dec, 2011

  • No.1 Gatwick (South Terminal)

    Excellent service in this lounge

    Mr White 17 Dec, 2011

  • No.1 Gatwick (North Terminal)

    yes

    Mrs Laycock 16 Dec, 2011

  • No.1 Gatwick (South Terminal)

    The staff were very friendly and also very keen to make sure I was ok and explained how I needed to keep an eye on the monitors to check for my gate. Very pleasant experience thank you.

    Mrs Sharpe 14 Dec, 2011

  • Wentworth Servisair Lounge - (North Terminal)

    everything was satisfactory the lounge was very tidy and clean as was the ladies wash room

    Mrs Cox 14 Dec, 2011

  • No.1 Gatwick (South Terminal)

    Due to a flat tyre we were late arriving at Gatwick and only had 1 hour in the lounge instead of 3. However we made the most of the time we had and enjoyed the facilities and the staff were extremely pleasant and helpful

    Mrs Claxton 12 Dec, 2011

  • No.1 Gatwick (North Terminal)

    Everthing was great!

    Mrs Cuell 10 Dec, 2011

  • Lingfield Servisair Lounge (South Terminal)

    Absolutely.Everything went as i hoped.It was a great start to a great holiday.Thankyou

    Mr Clarke 10 Dec, 2011

  • Lingfield Servisair Lounge (South Terminal)

    VERY SMOOTH, VERY HELPFUL!

    Mr Davies 09 Dec, 2011

  • Wentworth Servisair Lounge - (North Terminal)

    everything was perfect

    Mr Higgins 07 Dec, 2011

  • No.1 Gatwick (North Terminal)

    Excellent facility, relaxing atmosphere with good food and very helpful staff. Would definitely use the No.1 lounge at Gatwick (North Terminal) again.

    Mr Mainwaring 29 Nov, 2011

  • Lingfield Servisair Lounge (South Terminal)

    booked the loung at gatwick before i flew and was a plesant suprise to find and get everything you decribed absolutly delighted thank you

    Mr Ash 24 Nov, 2011

  • No.1 Gatwick (North Terminal)

    excellent service, will certainly use again.Thanks Again.

    Mr Murray 21 Nov, 2011

  • Lingfield Servisair Lounge (South Terminal)

    excellent

    Mr Dowdle 19 Nov, 2011

  • Lingfield Servisair Lounge (South Terminal)

    Great value for money, better than sitting in waiting areas around the sirport

    Mrs Hopwood 19 Nov, 2011

  • Lingfield Servisair Lounge (South Terminal)

    everything was a 100% many thanks we always use you. you cannot go wrong

    Mrs Lattimore 09 Nov, 2011

  • No.1 Gatwick (South Terminal)

    everything went smoothly and staff were friendly and helpfull

    Mr Norris 08 Nov, 2011

  • No.1 Gatwick (North Terminal)

    Very enjoyable. I would use this lounge again. Only niggle was that tables were left uncleared for long periods.

    Mr Allison 08 Nov, 2011

  • No.1 Gatwick (North Terminal)

    Food lay out was not as clear as it might have been. More fresh fruit would be good.

    Mr Edmonds 08 Nov, 2011

  • No.1 Gatwick (South Terminal)

    Little food available at Lounge considering this was supposed to be choice of hot fod and waitered service

    Ms Beal 01 Nov, 2011

  • No.1 Gatwick (North Terminal)

    Always good and had 10% off too which made it even more worthwhile. Always use holiday extra's for the best price

    Mr Pidducci 31 Oct, 2011

  • Wentworth Servisair Lounge - (North Terminal)

    Everything was fine

    Mr Adams 30 Oct, 2011

  • Lingfield Servisair Lounge (South Terminal)

    Very happy with the airport lounge a good selection of snacks and drinks and comfortable chairs.

    Mr Brook 27 Oct, 2011

  • No.1 Gatwick (South Terminal)

    great service as usual

    Mr James 26 Oct, 2011

  • Lingfield Servisair Lounge (South Terminal)

    Always great to kick start your holiday in the airport lounge and it is always so easy to arrange with holiday extras!!

    Mr Thorn 25 Oct, 2011

  • Lingfield Servisair Lounge (South Terminal)

    Nothing wrong with you. The breakfast bar in the lounge wasn't up to much.

    Mrs Bishop 24 Oct, 2011

  • No.1 Gatwick (South Terminal)

    Every thing was excellent - we have used other airport lounges previously and this was by far the best - great way to start our holiday. We have recommended you to our and family and friends. Staff were very helpful and attentive. A haven away from the hustle and bustle!!!!

    Mrs Rosen 24 Oct, 2011

  • No.1 Gatwick (South Terminal)

    Staff were great

    Ms Yates 23 Oct, 2011

  • No.1 Gatwick (North Terminal)

    Spent 2.5 hours in the No 1 Lounge and was undoubtedly the better choice(as have previously used Serviceair Lounge) No 1 Lounge was markedly superior in terms of overall facilities and VERY good value for money - clean tidy, smart service, good snacks, good wi-fi access, good movie (!) and a very relaxing and comfortable pre flight experience.

    Mr Miller 20 Oct, 2011

  • No.1 Gatwick (South Terminal)

    Excellent service at Lounge No. 1 Gatwick South Terminal. Highly recommended!

    Miss Fisher 20 Oct, 2011

  • No.1 Gatwick (South Terminal)

    The lounge was a welcome place whilst waiting for our flight
    The staff were very attentive and couteous.

    Mr Stott 20 Oct, 2011

  • No.1 Gatwick (North Terminal)

    Maple Manor car collection and return on time and prompt,Sofitel hotel stay good and service lounge facilities excellent first class

    Mr Munday 20 Oct, 2011