Leeds Bradford Premier Lounge customer reviews

What they said...

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  • 90% of customers who left a review for Leeds Airport Lounges would book again
  • 1270 customers have given an average rating of 5 out of 5
  • Premier Lounge Everything was exelent

    Mrs Pearce 22 Jun, 2017 5 out of 5

  • Premier Lounge Will book the lounge for future holidays , Iam not a "good flyer" so it was very peaceful & relaxing , the only thing that lets it down is you have to leave the lounge to visit W.C. , it would better if there were W.C's in the lounge instead of having to traipse through the airport and then go back to the Lounge

    Mrs Gannon 21 Jun, 2017 5 out of 5

  • Premier Lounge Yes every thing was excellent

    Mrs Bell 21 Jun, 2017 5 out of 5

  • Premier Lounge Facilities very good staff polite and helpful. Checking into the lounge is the beginning of my holiday! Peace and relaxation before the flight

    Mrs Lloyd 19 Jun, 2017 5 out of 5

  • Premier Lounge We travelled very early in the morning so it was a really good start to our holiday to be looked after in the Premier lounge. The staff were so helpful and very pleasant. It was very busy in the airport and lots of passengers did not have a seat so we were so glad that we treated ourselves to go I to the Premier Lounge and enjoy something to eat and drink in peaceful, comfortable surroundings.

    Mr Parker 19 Jun, 2017 5 out of 5

  • Premier Lounge Excellent service. Everything as described. Highly recommended.

    Mrs Royal 18 Jun, 2017 5 out of 5

  • Premier Lounge Very nice and comfortable. Good variety of snacks. Lovely staff.

    Mrs Brook 18 Jun, 2017 5 out of 5

  • Premier Lounge Yes, facilities as described. Couldn't fault.

    Mr Fallows 18 Jun, 2017 5 out of 5

  • Premier Lounge Do think customer service could of been better. Queuing for drinks. Felt as if staff were ignoring us.

    Mrs Gaines 17 Jun, 2017 4 out of 5

  • Premier Lounge Standard and availability of food very poor

    Mr Commander 17 Jun, 2017 1 out of 5

  • Premier Lounge Restocking of food was a little slow but we had enough to eat during our stay. The side we stayed i.e. nice and quiet and we enjoyed the experience and would certainly do it again.

    Mr Sanderson 13 Jun, 2017 5 out of 5

  • Premier Lounge Yes everything was satisfactory apart from the toilets a distance away

    Mrs Savage 12 Jun, 2017 5 out of 5

  • Premier Lounge Yes it was excellent, everything very nicely laid out. I can't fault it. Keep up the good work

    Mrs Thomas 12 Jun, 2017 5 out of 5

  • Premier Lounge The staff were delightful. The reserved seating area was very comfortable. There were no newspapers even by the time we left at 2pm. The snacks were very limited compared to Manchester Airport. The baked potato, cheese and coleslaw were very bland. I had hoped for a warm sandwich eg bacon. One of our party ate nothing.

    Mrs Woodward 12 Jun, 2017 3 out of 5

  • Premier Lounge Staff helpful. But need to smile more

    Mrs Morrow 07 Jun, 2017 5 out of 5

  • Premier Lounge Some staff not very pleasant, apart from that it's great as it is

    Mrs Morrow 06 Jun, 2017 5 out of 5

  • Premier Lounge Check in was severely delayed due to Monarch systems going down. Consequently we were only in the lounge less than minutes. There were no refreshments other than crisps and packets of biscuits. £20 per head for this was unsatisfactory and on checking the terms I saw there was no refund available.

    Mrs Davies 06 Jun, 2017 1 out of 5

  • Premier Lounge I was hoping for more of a pub atmosphere allowing for children obviously. My opinion i know, but felt more like a glorified canteen than a place to get excited about before flying. Other than that, staff were fine and food was ok.

    Mr Vernon 03 Jun, 2017 3 out of 5

  • Premier Lounge I was hoping for more of a pub atmosphere allowing for children obviously. My opinion i know, but felt more like a glorified canteen than a place to get excited about before flying. Other than that, staff were fine and food was ok.

    Mr Vernon 03 Jun, 2017 3 out of 5

  • Premier Lounge I really enjoyed the v I p lounge staff were lovley and l will be using it again as l have many times before great value for your money

    Mrs Denton 02 Jun, 2017 5 out of 5

  • Premier Lounge Lovely staff, plenty of food n drink, comfortable seating etc

    Mrs Walker-Pygott 30 May, 2017 5 out of 5

  • Premier Lounge Lovely staff, plenty of food n drink, comfortable seating etc

    Mrs Walker-Pygott 30 May, 2017 5 out of 5

  • Premier Lounge Everything was fine, all ran very smoothly,

    Mrs Lodge 28 May, 2017 5 out of 5

  • Premier Lounge Everything was fine, all ran very smoothly,

    Mrs Lodge 28 May, 2017 5 out of 5