Below is a collection of all the comments kindly supplied to us by our customers after their holiday. A rating is also supplied for each car park service so we can check their performance and ensure our customers are happy. If you need airport parking, you will not find a better choice of reliable, professional car parks.
Long Stay SouthI could not open barrier and had to get assistance. I was told that your camera could not recognise private number plates.
Mr Ratcliffe 21 Jul, 2015
Long Stay SouthThe bus needs to turn up quicker we waited 30mins for transfer back to car park from the terminal. A bus arrived then went not in service
Mrs Marchington 21 Jul, 2015
Official ValetI will definitely use your valet service again, the staff were excellent, and your service was also excellent, I would definately recommend you to friends, really easy to use.
Mrs Laver 21 Jul, 2015
Long Stay SouthVery helpful staff at customer services as we had mislaid our ticket on return. easy process
Mr Mcglone 21 Jul, 2015
Purple ParkingVery efficient service at a great price
Mr Clarke 21 Jul, 2015
Long Stay SouthParking at Gatwick long stay, no problems with entry or exit find the free transfer bus to terminal easier than hotel hopper have booked this in the past and will do again
Mrs Timblin 21 Jul, 2015
Long Stay SouthI should have booked Long Stay North - corrected on the day (and staff were helpful in South Cutomer Services to help sort) but staff and service provided by Long Stay North team were atrocious. Approx 40 min wait for a bus back to the car park on the early hours of Sunday morning, with a young child was appalling.
Ms Travica 21 Jul, 2015
ACE Meet and GreetEverything went smoothly and the staff were friendly and very professional.
Mr Revill 21 Jul, 2015
Long Stay SouthStaff very hood
Mr Pearce 21 Jul, 2015
ACE Meet and GreetGreat service on both arrival and collection staff very helpful. Intend to book again for a trip in August.
Mr Crawford 21 Jul, 2015
Long Stay SouthEverything went very smoothly with our car park booking. Our car registration was recognised both entering and exiting the car park and by booking well in advance with Holiday Extras, the rate for 2 weeks was extremely good value.
Mrs Churchward 21 Jul, 2015
Summer Specialvery helpful and as usual excellent service
Mrs Thorn 21 Jul, 2015
Long StayEverything went great. Yes the staff were very helpful
Mr Fox 21 Jul, 2015
Long StayWe waited a long time for the bus to the car park. It was so busy we had to battle to get on too. Many people were left behind. I had a pre paid ticket but at the barrier it said we owed Â£50. That added to our delay while I sorted it out. All in all I would book a taxi next time.
Mr Sandle 21 Jul, 2015
Long StayDirections to the car park was spot on,then found a space quite quickly. We were close to a bus stop, waited about 5 mins and a bus came along. Within a short while we were at the terminal. The return was equally stress free. The best bit was the exit. No trip to customer services to have your ticket validated. Just insert ticket which issued on entry and "whoosh", barrier lifted and we were on our way. Sorry couldn't think of any suggestions for improvement.
Miss Anderson 21 Jul, 2015
Long StayA long wait for collection, with empty buses just driving past, on both the wait was so long there was insufficient space for the amount of people awaiting collection, more buses run more frequently are required.
Mr Chant 21 Jul, 2015
ABC Meet and GreetNo. Waited 25 minutes for delivery of our car on return at midnight on Saturday. Had to chase up the phone operator for updates and discover that the car had actually arrived. It would have been quicker and cheaper to have parked in an off site car park ourselves.
Mr Syal 21 Jul, 2015
Summer SpecialVery helpful and very efficient.
Mrs Palmer 21 Jul, 2015
Purple ParkingAll was as expected as I use the service several times a year. Quick, friendly and efficient. Would be better if there was a loyalty ptogramne.
Mrs Loughman 21 Jul, 2015
Summer SpecialYes all excellent
Mr Cole 21 Jul, 2015
Long Stay SouthLonger than usual wait for return coach to car park
Mr Foster 21 Jul, 2015
Long Stayno problems encountered
Mr Gough 21 Jul, 2015
Long Stay SouthThe wait for the bus on our return was rather longer than we would have liked, but this apart the whole process, booking and using, was very easy and reasonably priced.
Mr Rowe 21 Jul, 2015
Long Stay SouthBus route took too long.
Mr Lewis 21 Jul, 2015
Long Stay SouthLong ride back to parking place.
Mr Maslin 21 Jul, 2015
Long Stay SouthVery simple and easy
Miss Braund 21 Jul, 2015
Long StayEverything went as expected.
Mr Smith 20 Jul, 2015
APHExcellent service; no delays and good value. Staff all helpful and friendly. Highly recommended
Mr D'arcy 20 Jul, 2015
Long StayAll Good
Mr Cooke 20 Jul, 2015
Long Stay SouthEverything was brilliant , no faults
Mr Hackett 19 Jul, 2015
Maple Manor Meet and GreetEverything was excellent best parking service ever used
Mr Shanks 19 Jul, 2015
Purple ParkingNo problems at all, excellent service. Travelled with young children, bus service was quick and efficient.
Mrs Coopey 19 Jul, 2015
APHEverything went smoothly and the facilities were acceptable. The drivers were exceptional and helped every passenger load their luggage on board the coaches. The only negative was the wait at the airport, which was slightly longer than anticipated
Mr Deoraj 19 Jul, 2015
Purple ParkingAll was excellent
Miss Ellis 19 Jul, 2015
Long Stay SouthYea excellent!
Miss Castle 19 Jul, 2015
Long Stay SouthEverything spot on
Mr Davis 19 Jul, 2015
Purple ParkingEverything went smoothly, easy process, hassle free
Miss Castle 16 Jul, 2015
Purple ParkingAr Gatwick would be better not to have to pass the South Terminal to drop off at North Terminal before returning to South Terminal to drop passengers off.
Mr Lovatt 15 Jul, 2015
APHit was so easy to book car in andcoach was waiting
Mr Blinman 15 Jul, 2015
Purple ParkingIt was fine. The airport transfers worked well and the car was ready for our return.
Mr Baird 16 Jul, 2015
Long Stayeverything was straight forward and efficent as usual, excellent service just wish it could be slightly cheaper thats all
Mrs Farrell 15 Jul, 2015
Meteor Meet And GreetVery good service. Worked exactly as was indicated.
Mr Patel 15 Jul, 2015
Purple Parking5* service..prompt pickup from the airport terminal & no hassle picking up my keys..excellent
Mr Cooze 16 Jul, 2015
Long Stay SouthOn departure, we waited 25 mins for a pick up bus, not 10 mins as advertised
Mr Begg 15 Jul, 2015
Long StayBooking, parking, and bus travel, both before and after our holiday were effortless.
Mr Hanscomb 16 Jul, 2015
Long Stay SouthThere were a lot of people waiting at the stop and we only just all got on, the driver was grumpy and complaining into her walkie talkie the whole journey
Mr Costin 15 Jul, 2015
Summer SpecialVery very helpful.
Mr Best 16 Jul, 2015
Purple ParkingExcellent all round
Mr Algar 15 Jul, 2015
APHBooked for low price and as long as it stays reasonable I will book again because everything else was perfect from clear detailed instructions to friendly staff.
Mr Gerrard 16 Jul, 2015
Long StayI booked my parking on-line for Â£75, however when leaving the car park it tried to charge me Â£125!?!? I had to request the barrier manager to let me through explaining that I had already booked it on-line. This was at 0130 am in the morning, not a good experience.
Mr Murray 15 Jul, 2015