NCP Flightpath Customer Reviews

NCP Flightpath Customer Reviews
  • 3277 Gatwick Long Stay ratings have a rating of 88%
  • Prices from: £7.31 a day, £58.50 - 1 week
  • Terminal : North
  • Transfer time : 5 mins
  • Distance to airport : On airport
  • Park Mark Award : Yes
  • Disabled Facilities : Yes
  • 88% of customers who left a review for the Long Stay would book again
  • 504 customers have given an average rating of 4 out of 5
  • Long Stay The service was outstanding and made exceptional by the waiving of additional fees from being stuck in europe during the volcanic ash airspace closures. Thank you.

    Mr Holderness 05 May, 2010 5 out of 5

  • Long Stay Yes went fine, almost 1st off after ash problem. Lost exit ticket due to departure upheaval but this proved no problem to your good selves thanks and regards, Steve Westwood. PS What about a discount next time, have used you quite a bit over the years.

    Mr Westwood 05 May, 2010 5 out of 5

  • Long Stay Arrived at carpark,took ticket,went on holiday.Returned from holiday and tried to exit the carpark only to be told I had to pay £76.Fortunately there were no cars behind me as I had to reverse up to the office,present proof of payment and get the ticket altered to allow me to exit the carpark.

    Mr Roberts 02 May, 2010 4 out of 5

  • Long Stay THANK YOU HOLIDAY EXTRAS...WE GOT STRANDED IN GRAN CANARIA...AND RETURNED 3 DAYS LATE TO PICK UP OUR CAR.....HOLIDAY EXTRAS DID NOT CHARGE US FOR THE OVER STAY.

    Mrs Jackson 26 Apr, 2010 5 out of 5

  • Long Stay I would like to thank you for your understanding and compassion due to the events of the iceland eruptions and appreciate your approach to the situation with the arrangement of you charges .

    Mr Stavers 25 Apr, 2010 5 out of 5

  • Long Stay Excellent facilities and service but wasn't pleased at having to pay extra £9.50 for being 1 day late given the volcanic ash problem beyond our control.

    Mr Waite 24 Apr, 2010 4 out of 5

  • Long Stay Booked airport parking only. After flight chaos was pleasantly amazed that NCP did not charge us for the extra 5 days parking!!
    Absolutely BRILLIANT. Well done NCP for this.

    Mrs Minton 23 Apr, 2010 5 out of 5

  • Long Stay My treatment in relation to parking arising from the recent flight disruptions was very good in sharp contrast to what happened after the snows in January.

    Mr Gray 22 Apr, 2010 5 out of 5

  • Long Stay My airport parking was a 10/10 everything went well, 1 booked 2 cars at the same time neither were recognised by the exit camera's and had to go to the reception to get out.

    Mr King 19 Apr, 2010 4 out of 5

  • Long Stay On exiting the long term car park at Gatwick thought the barrier recognised my number plate and opened automatically. Didn't realise i had to put ticket into machine! Maybe I'm a bit dumb but had an unnecessary trip into car parks office. Perhaps you could make this clearer on your exit instructions. Very minor thing as rest worked fab as always

    Mrs Hill 14 Apr, 2010 5 out of 5

  • Long Stay Outbound was fine, but the congestion on return was unacceptable. Too many passengers returning at the same time for the same car park. Insufficient buses running for the demand.

    Mr Sheridan 12 Apr, 2010 4 out of 5

  • Long Stay We prebooked the Gatwick North Terminal Long Stay car park. Good value, easy to find, close to the Terminal and the courtesy buses run regularly.

    Mr Weight 11 Apr, 2010 5 out of 5

  • Long Stay great bus service even returning at 1.00am. Small issue with number plate recognition when leaving, quickly sorted by receptionist in office.

    Mrs Murphy 09 Apr, 2010 5 out of 5

  • Long Stay Nothing more to say really - everything went very smoothly - directions were clear; information given was correct - will book again

    Mrs Fisher 08 Apr, 2010 5 out of 5

  • Long Stay at the exit barrier, we had pre-paid but the ticket read unpaid, this is not good when you have cars waiting behind you.

    Mr Bones 07 Apr, 2010 3 out of 5

  • Long Stay Changing the terminal using the telephone number on the website was made very easy by the person at your HQ.

    Mr Smith 06 Apr, 2010 5 out of 5

  • Long Stay Due to an error I bkd the wrong terminal but when I called there was no fuss made the lady was very helpful and understanding

    Miss Harvey 01 Apr, 2010 5 out of 5

  • Long Stay Everything went to plan, we had to change our flight plans, to leave earlier, and were able to amend the dates easily

    Mr Berry 29 Mar, 2010 5 out of 5

  • Long Stay Very pleased. No problems arriving and parking the car and the same for collecting. Will use again for North Terminal parking.

    Miss Lainton 24 Mar, 2010 4 out of 5

  • Long Stay Directions easy to find, Parking and ride to airport went very smoothly,very short wait for bus to and from airport. Cost excellent.

    Miss Carr 22 Mar, 2010 5 out of 5

  • Long Stay on returning to car park barrier would not lift so had to reverse back car. got soaking wet going to reception to sort out problem

    Mr Males 19 Mar, 2010 4 out of 5

  • Long Stay The whole experience was faultless. The parking ticket had the vehicle reg no. as advertised which made for a quick and smooth exit. The coaches arrived within the quoted time frames.

    Mr John 19 Mar, 2010 5 out of 5

  • Long Stay The system at the airport parking Gatwick north did not find me as with their own system would. Had to get out of the car and visit the Customer Service Office

    Mr Lyden 15 Mar, 2010 4 out of 5

  • Long Stay straight forward directions, easy to follow,no complaints or problems, the buses ran as advertised. extremely pleased with the service.

    Mrs Pedley 12 Mar, 2010 5 out of 5

  • Long Stay Very good but it would have been a 10 had i not had to get out of my car to go to the customer services office.

    Mr Farrow 12 Mar, 2010 4 out of 5

  • Long Stay I was extremely impressed with the vehicle reg. no. facility at the carpark check in and obviously the associated ease of checking out at the end of the stay. an excellent facility.

    Mr Coppard 08 Mar, 2010 5 out of 5

  • Long Stay All went smoothly and exactly as expected. We had a query beforehand which was answered well over the phone by your staff. Direction by car park staff to free parking space was a new thing and much appreciated.

    Mr Pope 07 Mar, 2010 5 out of 5

  • Long Stay Every time I use the long term car park at Gatwick North it does not register that I've paid so I have to go in to the office and sort it. EVERY TIME.

    Mr Taplin 05 Mar, 2010 1 out of 5

  • Long Stay Every time we leave gatwick north long term parking the exit card does not work and it took me 10 minutes to get the gate open

    Mr Richmond 04 Mar, 2010 3 out of 5

  • Long Stay Very pleased with our hotel booking at Sofitel Gatwick North Terminal and also the deal you offered for a meal at the hotel. All of very good quality. Car parking at Long Stay North Terminal was reasonable too.

    Mrs Pilbeam 03 Mar, 2010 4 out of 5

  • Long Stay At the Gatwick North Long Term Park we do not get a coded ticket which allows us to go straight to the gate on departure, in spite of pre-booking and the number plate being noted on the ticket.

    Mr James 01 Mar, 2010 4 out of 5

  • Long Stay Everything ran smoothly, easy to find, well signposted. The signs clearly directed you to the zone, the spaces were a good size and the bus came quickly. My only criticism would be that there was no help to place cases on the racking which made it difficult for travelers as people stood with their cases which caused a blockage and the seats were not filled. This meant that customers had to wait for the next bus when there would have been space if passengers had sat down.

    Mrs Baker 28 Feb, 2010 4 out of 5

  • Long Stay We had a problem which was entirely our own fault and it was dealt with efficiently and in a friendly manner so did not make our holiday travel stressful - thank you very much!

    Mr Hunt 21 Feb, 2010 4 out of 5

  • Long Stay NCP Long stay car park was very easy to use and quick and convenient. I will be using this service again! Thanks.

    Mr Murphy 18 Feb, 2010 5 out of 5

  • Long Stay Only thing was when I tried to leave the airport via the barriers, when I entered my card it didn't recognise that I had already pre paid. Other than that, all good.

    Mr Aglony 17 Feb, 2010 4 out of 5

  • Long Stay As usual a trouble free experience.
    Booking car parking, and hotel, through Holiday Extras means a trouble free start, and finish, to any holiday or business trip.

    Mr Burke 12 Feb, 2010 5 out of 5

  • Long Stay It was very easy to book online and easy to find the car park. The section we parked in was a little way from a bus stop but that was not a problem. The bus drivers were very patient and gave passengers time to put their cases in the luggage racks and sit down before driving away. The staff were very welcoming, helpful and friendly.

    Mrs Squire 11 Feb, 2010 5 out of 5

  • Long Stay The car parking was excellently priced and the number plate recognition at the car park made arriving and leaving so easy.

    Mrs Clarke 05 Feb, 2010 5 out of 5

  • Long Stay Being a frequent user I find the booking and assistance of an excellent standard and will continue to use holiday extras.

    Mr Gratton 04 Feb, 2010 5 out of 5

  • Long Stay Really quick and easy service! The member of staff I spoke to was very helpful and I now refer all my friends to holiday extras.

    Mr Huetson 27 Jan, 2010 5 out of 5

  • Long Stay Parking was good all paid for online car park is easy to get to. Pull up to the barrier, number plate is recognised and your ticket pops out. Park the car get on the bus, job done. On return, collect your car, put the ticket back in the barrier and go. No queues no fuss.

    Ms Milligan 24 Jan, 2010 5 out of 5

  • Long Stay The website for parking is easy to use and the whole process is quick to do - and it is cheaper than just turning up on the day!

    Mr Smith 21 Jan, 2010 5 out of 5

  • Long Stay We had to change our booking at the last minute due to the bad weather and the staff at Holiday Extras were extremely helpful. The hotel we were booked into was excellent and the whole package of hotel, car parking and transfers went like 'clock-work'. We would highly recommend Holiday Extras to anyone.

    Mrs Biddlecombe 19 Jan, 2010 5 out of 5

  • Long Stay I have already recommended this parking option to several people, who are very impressed with the car park location, frequency of shuttle buses, and, of course, the amazing prices!

    Miss Gwinnett 14 Jan, 2010 5 out of 5

  • Long Stay No problems-except didn't know if i was in the right car park or not until i asked man working there. He said as i was pre-paid it registered me when i arrived. I didn't know this. Apart from that fine service and car safe on return. LONG STAY CAR PARK, GATWICK

    Mr Jones 06 Jan, 2010 4 out of 5

  • Long Stay Excellent - easy parking close to terminal, easy to find and numberplate recognition made it very quick to enter and exit. Buses frequent too.
    Also, cancellation insurance gave extra peace of mind.

    Mrs Hancock 04 Jan, 2010 5 out of 5

  • Long Stay Pre-booking very easy to access parking area staff were very helpful as we got diverted to Stanstead due to snow and my car remained an extra day

    Mr Pemberton 20 Dec, 2009 5 out of 5

  • Long Stay need to stay at the barrier longer as it did not recognise my reg. but apart from that very good

    Mr Weedon 09 Dec, 2009 4 out of 5

  • Long Stay Went as smoothe as clockwork. Didn't have to wait for the bus as it was there on departure and arrival. Would definitely recommend and use again.

    Miss Welch 09 Dec, 2009 5 out of 5


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