Swift Meet and Greet customer reviews

Book Luton Swift Meet and Greet

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Very smooth and easy process, no waiting to collect car, staff really friendly

Mrs Hayes, 20 Dec 2015

Swift Meet and Greet
5 out of 5

1. meet and greet some distance from terminal
2. no cover from rain and wind at meet and greet
3. phoned at 20.39, told car would be with me in 10-20 minutes (which is too long for meet and greet).
4. Car arrived at 21.15 (36 minutes), well after promised time.
5. I did phone twice to be fobbed off with "your car is just approaching the car park" (it was not)

Mr Addleman, 20 Dec 2015

Swift Meet and Greet
1 out of 5

Yes it went smoothly.

Mr Cooper, 19 Dec 2015

Swift Meet and Greet
5 out of 5

All went smoothly,staff was very helpful and pleasant,the facilities were as described.
This may be an airport issue,but maybe some type of shelter while waiting to receive vehicle, it does get very cold and windy.
Absolutely no complaints.

Mr Sirjusingh, 18 Dec 2015

Swift Meet and Greet
5 out of 5

I always book with H/E as it simple, efficient & very competitive on price

Mr Ramsden, 17 Dec 2015

Swift Meet and Greet
5 out of 5

Arrive on time to pick up the car and on return, facilities were primitive! Staff ok

Mr Gregory, 15 Dec 2015

Swift Meet and Greet
2 out of 5

Very pleased with overall service

Mr Perry, 13 Dec 2015

Swift Meet and Greet
5 out of 5

We were very annoyed that we had to pay the company involved £2 to leave the car park at Luton airport. If the meet and greet company choose to operate from the short stay car park then that's their choice. I was told that I would not be able to leave the car park unless I paid. ..effectively being held to ransom by a company you recommend. I think you should get this problem sorted as it leaves a very bad taste on the experience. I have spent many hundreds of pounds with your company over the last 6 years and on a matter of principle I will only book through your company in future as a matter of last resort.

Mr Allenby, 12 Dec 2015

Swift Meet and Greet
1 out of 5

15minute wait on arrival. 20 minute wait on return.

Mr Mulholland, 11 Dec 2015

Swift Meet and Greet
1 out of 5

A bit of a scrabble to find £2 for the Luton airport car parking fee.....might be worth adding that on to car parking fee when booking.

Mr Grant, 10 Dec 2015

Swift Meet and Greet
5 out of 5

Most definitely took a lot of stress out of parking and catching a bus at the airport! Was a slight delay in bringing the car back but apart from that was spot on!

Miss Byers, 10 Dec 2015

Swift Meet and Greet
5 out of 5

Yes, all went smoothly as described

Mrs Jones, 09 Dec 2015

Swift Meet and Greet
5 out of 5

No problems at all.

Mr Mccutcheon, 08 Dec 2015

Swift Meet and Greet
5 out of 5

The service was very good and my car was ready for me when I arrived back from holiday

Mrs Brayshaw, 07 Dec 2015

Swift Meet and Greet
5 out of 5

Yes. To all 3 questions. I was an hour early, rang them, and they still arrived within 10 mins. Car came back promptly on arrival. Overall very good service.

Mr Shaw, 07 Dec 2015

Swift Meet and Greet
5 out of 5

Phoned the company 40 minutes before arrival at the airport but driver was not in the car park when we arrived. An on site office would make the transfer more streamlined.

Mr Nankervis, 06 Dec 2015

Swift Meet and Greet
5 out of 5

Staff very helpful, but chaos at luton Airport parking does not help!

Mr Zwalf, 01 Dec 2015

Swift Meet and Greet
5 out of 5

Done exactly what it said on the tin

Mr Bailey, 01 Dec 2015

Swift Meet and Greet
4 out of 5

Drop off was quick, all went smoothly- much better than getting a bus, but when we returned and collected our luggage, I called and I was told to wait for 7 minutes before leaving the terminal as it was heavy rain. So we did. We then arrived and no car! We waited 5-10 minutes before calling only to be told the driver would be "10-15 seconds away" Another 5 minutes past and I called again. Still no car and by this point we were soaked by torrential rain and there was nowhere to shelter. The car finally arrived and the driver charged £2 to get out of the car park. The traffic was bad but I feel service would be better if they called when the car is ready. Particularly when the weather is that bad! It was a horrid end to a lovely weekend!

Mrs Oakenfull, 01 Dec 2015

Swift Meet and Greet
3 out of 5

Due to improvements at the airport, I believe, the meet and greet car park was a fair distance from the terminal. We therefore had to walk with our bags, avoiding all the pot holes, in the freezing cold wind, unprepared for this. We have booked meet and greet with you previously at Stansted and that is fantastic- literally right next to the terminal. Not impressed at all - this was not explained when we booked. We would have been better and it would have been considerably cheaper to just use short stay parking, which we would have done if we'd have been told. If it helps the staff were polite.

Mrs Bartley, 27 Nov 2015

Swift Meet and Greet
1 out of 5

yes excellent

Mr Oflanagan, 27 Nov 2015

Swift Meet and Greet
5 out of 5

Great on time both ways

Mr Knowles, 27 Nov 2015

Swift Meet and Greet
5 out of 5

All good

Mr Sturman, 27 Nov 2015

Swift Meet and Greet
5 out of 5

Used the meet and great service at Luton. It was quick, easy, efficient and the lads were great. Thank you

Miss Howlett, 26 Nov 2015

Swift Meet and Greet
5 out of 5

Everything worked well exactly as promised

Ms Carrick, 25 Nov 2015

Swift Meet and Greet
5 out of 5

Lots of people leaving cars at the same time so too much for one member of staff to deal with. Other companies had more staff so quicker check in.

Mrs Cobb, 26 Nov 2015

Swift Meet and Greet
4 out of 5

Very smooth on the way out but took a little while for car to be returned on the way back. I understand that this is because you don't want us to incur charges in the short stay car park though.

Ms Sturgess, 24 Nov 2015

Swift Meet and Greet
5 out of 5

Location at airport totally inappropriate. Long wait for car on return. Car had animal hairs on rear seat. All settings and radio adjusted. Will never use again or recommend

Mr Bax, 20 Nov 2015

Swift Meet and Greet
1 out of 5

We were met on departure and arrival as planned. A very simple and efficient service. Thank you.

Mr Phillips, 19 Nov 2015

Swift Meet and Greet
5 out of 5

WE WERE NOT TOLD OF THE CHANGE OF PICK UP POINT ON OUR RETURN- I KNOW IT WAS NOT FAR AWAY BUT WE WAITED AT THE DROP OFF POINT IN THE COLD.

Mr Breen, 17 Nov 2015

Swift Meet and Greet
5 out of 5

We left some coins in the car because they were required once we pick up the car. Unfortunately, most of the coins were stolen.

Mr Jorgensen, 16 Nov 2015

Swift Meet and Greet
2 out of 5

Very prompt and great service made our journey to and from airport so easy and smooth - will always use them for future flights

Mrs Brown, 17 Nov 2015

Swift Meet and Greet
5 out of 5

Yes very good would use again

Mr Jebb, 17 Nov 2015

Swift Meet and Greet
5 out of 5

All went well, just a minor problem locating the Swift Meet & Greet staff at Luton Airport. Other than the minor problem the service provided was very good.

Mr Wright, 16 Nov 2015

Swift Meet and Greet
5 out of 5

Never had my booking so had to wait till they went and checked otherwise very good

Mr Little, 15 Nov 2015

Swift Meet and Greet
4 out of 5

Great. Very quick. Simple. Just what you want for your holiday.

Miss Panteli, 15 Nov 2015

Swift Meet and Greet
5 out of 5

Swift Park and Ride performed exactly as hoped and the timing was excellent for us, we did not have to wait at all

Mrs Higginson, 13 Nov 2015

Swift Meet and Greet
5 out of 5

Great service, easy to find. Quick

Miss Nalborczyk, 13 Nov 2015

Swift Meet and Greet
5 out of 5

Superb servce.
Bang on time each way.
No hanging around.

Mr Roberts, 12 Nov 2015

Swift Meet and Greet
5 out of 5

Yes apart that your driver had very dirty shoes and left a huge mark on the mat in the car

Mrs Cutler, 12 Nov 2015

Swift Meet and Greet
4 out of 5

All perfect...

Mr Hall, 12 Nov 2015

Swift Meet and Greet
5 out of 5

The area in the short term carpark at Luton needs better signage of where to drop your car. There were several bemused folks parking and then walking to ask guys in yellow jackets. In some way they needed Branding and good ID too - as I am handing them my car keys and car. Car was delivered reasonably promptly and service was polite. The fact that £2 is then charged for me to get out of the carpark when I had purchased an all in £45 package which, in my view, should have included my exit ticket price made me feel I was being ripped off/scammed.

Mr Olphin, 10 Nov 2015

Swift Meet and Greet
3 out of 5

Fantastic service. The staff were really friendly and helpful and wished us a great holiday on departure and greeted us back with a smile despite the bad weather in the Uk

Ms Lott, 11 Nov 2015

Swift Meet and Greet
5 out of 5

Super service again

Ms Wilmot, 10 Nov 2015

Swift Meet and Greet
5 out of 5

The car parking service was very good, the only thing was that it was difficult to locate the actual place where we were to take our car....didn't see any noticeable signs or office where the attendants were on arriving at Luton. On our return the instructions were very specific though.

Mrs Clay, 11 Nov 2015

Swift Meet and Greet
4 out of 5

Yes no problems

Mr Connolly, 11 Nov 2015

Swift Meet and Greet
5 out of 5

Very happy with service. Fees for delays connected with the Sharm problems were waived which was very much appreciated.

Mr Bumbulis, 10 Nov 2015

Swift Meet and Greet
5 out of 5

Staff pleasant and helpful. It wasn't easy to find the drop off point or the pick up one but I think that was the airport rather than you!

Mrs Hustwayte, 12 Nov 2015

Swift Meet and Greet
4 out of 5

Very quick and easy. Would use again

Miss Farr, 09 Nov 2015

Swift Meet and Greet
5 out of 5

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