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Luton Airport Lounges

Have a read through what our customers are saying about their experience using our Luton Airport lounges. Book your lounge passes with Holiday Extras to save money and enjoy the safety of our expert customer support.

  • 86% of customers who left a review for Luton Airport Lounges would book again
  • 878 customers have given an average rating of 4 out of 5

Excellent service

Mr Page, 14 Aug 2017

Aspire
5 out of 5

Whilst I am very pleased with Executive Suite at Luton Airport I am very unhappy that although Sara Laurie was very helpful and seemed efficient in arranging the booking for our party of I was horrified on arriving at the lounge to find that our booking was in jeopardy and down to the discretion of the staff on site. We had complied with all the requirements on website for parties over 7. Had our booking accepted ( a wait of 2 days for e-mail and then phone call from Sara Laurie confirming everything was booked and in order) and made our payment. This was meant to be a surprise for our children and grandchildren and it got the holiday off to a bad start. After a lot of deliberation we were allowed to enter but told we had to sit in at least 3 groups.

Mrs Brown, 14 Aug 2017

Aspire
5 out of 5

The lounge was fantastic, great start to the holiday. The food was delicious and plentiful and the staff were very polite.

Mr Ingles, 08 Aug 2017

Aspire
5 out of 5

We were late arriving but everything went fine with no queuing which was lucky as we didn't have much time and there were 6 of us . Food and drink were plentiful and tasty. Would definitely use again x

Mrs Cleaver, 07 Aug 2017

Aspire
5 out of 5

Very good service, very helpful

Mr Archibald, 04 Aug 2017

Aspire
5 out of 5

We wasn't aloud to enter the lounge as it was so busy. Not good enough when we had a booking. Staff very helpful got us in but just felt to be told no when we had paid was not on.

Mrs Poulter, 04 Aug 2017

Aspire
4 out of 5

We had booked but when we arrived we was stopped at door and told the lounge was too busy for us to go in!! Not good enough when we had a booking! Buffet needs to improve. Hardly anything up there apart from pasta that was gone after few spoonfuls were taken. Nice to be away from hustle and bustle of airport. Lovely staff.

Mrs Poulter, 29 Jul 2017

Aspire
5 out of 5

Yes lovely staff but the only negative just too crowded we were on a table by the kitchen door😩

Mrs Boyle, 26 Jul 2017

Aspire
4 out of 5

Too busy, too noisy, slow to clear tables, poor food selection.

Mrs Lewis, 23 Jul 2017

Aspire
3 out of 5

The facilities were excellent, this together with the staff on site, made the journey very relaxing and almost effortless.

Mr Park, 21 Jul 2017

Aspire
5 out of 5

Air con was broken so very hot in lounge but cooler than departures , other than that definitely worth every penny to get away from the very busy over crowded over heated departure area . Food lovely , drinks very welcome . Would recommend

Mrs Obrien, 20 Jul 2017

Aspire
5 out of 5

From our experience nothing can be improved. Friendly, helpful staff. Plenty of fresh and hot food. Ample seating with a relaxed atmosphere. So pleased with this that we have booked it for us and our family {12 of us}in a couple of weeks when we go on holiday. Hoping the visit will be as good. Have recommended it to many of our friends and family.

Mrs Brown, 19 Jul 2017

Aspire
5 out of 5

Yes excellent

Mr Milbourne, 18 Jul 2017

Aspire
5 out of 5

The facilities were as described and clean. The staff were friendly and helpful

Mrs Burgess, 17 Jul 2017

Aspire
5 out of 5

Nice lounge away from the airport chaos! Pleasant service & unlimited food & drink.

Mrs Smith, 17 Jul 2017

Aspire
5 out of 5

Shuttle bus service at Luton airport is somewhat lacking in punctuality

Mr Kirkwood, 16 Jul 2017

Aspire
4 out of 5

Not many seats left when we arrived. Had nothing to do with the staff but they did clear the tables sharpish. I have to book the lounge every time I fly as there are never any seats in the main departures area and my husband and I cannot sit on the floor like the younger passengers. Not much selection of hot food,

Mrs Jennings, 14 Jul 2017

Aspire
3 out of 5

Very nice . Only downside was having to wait for the toilets . The lounge was busy and it was difficult to find seats for 5 to sit together.

Mrs Wardle, 13 Jul 2017

Aspire
5 out of 5

Much improved facilities and variety of food. Very comfortable seating areas. Great value

Miss Crawford, 12 Jul 2017

Aspire
5 out of 5

Didn't get let in.

Mr Palmer, 10 Jul 2017

Aspire
1 out of 5

Very good

Mr Martin, 09 Jul 2017

Aspire
5 out of 5

Brilliant experience well worth doing!

Mrs White, 09 Jul 2017

Aspire
5 out of 5

Good job. Much improved service at Luton airport.

Mr Hudson, 06 Jul 2017

Aspire
4 out of 5

Everything run smoothly and as requested

Mrs Taylor, 01 Jul 2017

Aspire
5 out of 5