Manchester Airport nominated for three awards
National Customer Service Awards
Manchester Airport has been shortlisted in three categories at the prestigious National Customer Service Awards - the first time an airport has been recognised.
The airport, which entered the awards for the first time, has been shortlisted for the Best Use of Technology Award and Front Line Customer Service Team of the Year. Katy Gough of Manchester Airport's Group External Affairs has also been nominated for Young Customer Service Professional of the Year for her work to produce a free airport guidebook for Autistic passengers.
Sarah Barrett, head of customer experience at Manchester Airport, said: "It is great that we have become finalists in key areas of our customer service, especially as it is the first year we have entered these awards.
"This announcement shows a positive move towards us becoming a more customer focused business and that we are dedicated to providing first class service to our customers, and it is brilliant that we have been recognised for this commitment."
The award ceremony itself will take place on December 9, 2009 at the Grosvenor House Hotel in London.
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September 16, 2009
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