Cancellation Charge Waiver

"Due to the airline switching from Gatwick to Heathrow at 5 days notice I had to cancel my Gatwick hotel booking. I took the cancellation option you offered and after a quick phone call to Holiday Extras the money was immediately returned to my bank account. I am pleased to have this opportunity to thank you for the very efficient and friendly way that this was dealt with. - Mrs Vincent

Put your mind at rest with our Cancellation Charge Waiver

Are you concerned that you will have to pay cancellation charges if you need to cancel your booking? You never know what might happen when you are planning a holiday, but Holiday Extras® have a great option to ease your mind.

Select and pay for our Cancellation Charge Waiver when you book your airport parking, port parking, airport hotel, port hotel or hotel-with-parking package, and you will be protected if you cancel your booking in accordance with our cancellation policy..

The current cancellation charges for airport parking and airport hotels are as follows:

Standard cancellation charges

  • Parking = £9.50
  • Hotel and hotel-with-parking = £15 per room, per night

It's easy and affordable to protect yourself from cancellation charges:

Cancellation Charge Waiver

  • Parking cancellation waiver = £1.49
  • Hotel and hotel-with-parking waiver = £2.49

Terms and conditions

You must select and pay for the Cancellation Charge Waiver when you make your booking. This will protect you if you subsequently cancel your booking in accordance with our Cancellation Policy, and Holiday Extras' normal cancellation charges (£9.50 parking, £15 per room, per night for hotels and hotels-with-parking) will not apply.

Please note that you may not, in certain circumstances, cancel or amend your booking (see our Cancellation Policy). In these cases you will not receive a refund and you will be charged the full cost of your booking including the cost of the Cancellation Charge Waiver

The cancellation protection offered by the Cancellation Charge Waiver is not available if you are booking for the same day or the next day.

The Cancellation Charge Waiver fee is non-refundable, except when part of a successful Best Price Guarantee claim.

Our customers' thoughts

“Excellent - everything worked as planned, easy and cost effective. 3rd time I have used your service - no problems at anytime. Thanks for making the start and end of my holiday a pleasure.”
Mr Parsons

"A fantastic and hassle free start and end to our holiday - thank you!"
Mr Newman

"I have already sent an e-mail to your head office in Ashford, Kent thanking you for a really professional service. We will not hesitate to use you again. What we paid for is what we got without any hidden extras. Many thanks."
Mr Wildish

"From booking the hotel with parking to been picked back up at the terminal and returning to the hotel for our car not one problem everything ran very smoothly. I will be using you again when I next go on holiday in November. "
Mrs Robinson