Reviews for the Arora Hotel at Gatwick
A satisfied customer every time
88% of customers who left a review for the Arora Gatwick would book again
263 customers have given an average rating of
- "VERY GOOD SERVICE.
Thank you"
Mr Cotterill, 10 Dec 2011Arora Gatwick
out of 5 - "The stay at the Arora Hotel Crawley , the staff were very good , and the meal we had in the restaurant was excellent . Will stay there again ."
Mrs Rowley, 28 Nov 2011Arora Gatwick
out of 5 - "Everything went smoothly as on previous occasions"
Mr Thorp, 15 Nov 2011Arora Gatwick
out of 5 - "Very good service. Left car whilst travelling abroad and then had meet and greet on return."
Mr Channon, 14 Nov 2011Arora Gatwick
out of 5 - "Big room in the hotel with a cot, easy transfer to the airport and the car arrived at arrivals with only a short wait."
Mrs Hammick, 09 Nov 2011Arora Gatwick
out of 5 - "The hotel restaurant experience was not good 5/10
otherwise the hotel was good.
Maple Manor Parking was excellent, I would rate this service 10/10"
Mr Abbott, 01 Nov 2011Arora Gatwick
out of 5 - "the hotel staff were extremely helpful both with our luggage, car and making sure we were at the right place at the right time."
Mr Slack, 30 Oct 2011Arora Gatwick
out of 5 - "Excellent. We had an early morning flight as as the hotel different have enough people for the usual coach at that time of day, they provided us with a taxi! Car was brought to the airport as promised when we came back. All went very smootly."
Mr Funnell, 30 Oct 2011Arora Gatwick
out of 5 - "Great Hotel at Gatwick with 15 days parking, including Meet And greet on our return. Will certainly do this again if flying from Gatwick"
Mr Sloane, 29 Oct 2011Arora Gatwick
out of 5 - "Everything was fine. Restaurant was exceptional. Would definitely stay again."
Miss Shaw, 24 Oct 2011Arora Gatwick
out of 5 - "excellent value, well organised, all aspects went as planned. Lovely hotel."
Mr Porton, 18 Oct 2011Arora Gatwick
out of 5 - "Yet again, brilliant service! Pick-up from Hotel Aurora at 5am. Taxi driver texted us to say he was on his way and gave details of the car he was driving. He came into the hotel foyer and helped us with our luggage and we were on our way to the airport. Upon our return, once we had cleared customs, we made a phone call to the number we had been given, walked through to the arranged pick-up point and our car was brought to us about 5-10 later!!
We will definitely be using this Meet and Greet service, (in combination with an overnight hotel stay on the night before departure) from now on."
Mrs Morgan, 07 Oct 2011Arora Gatwick
out of 5 - "the person we spoke to when we first called to have the car delivered confused us completely! plus the car smelled of pipe tobacco when it was returned."
Mrs Baker, 01 Oct 2011Arora Gatwick
out of 5 - "Hotel was superb right from check in, to meal, to the comfort of the room. Staff were extremely helpful and professional. Maple Meet and Greet service very good also."
Mr Fereday, 27 Sep 2011Arora Gatwick
out of 5 - "I have used Holidayextras several times before but was annoyed this time with the response to a query about taxi costs over and above those quoted on the original small print. It is very vague and should be made much clearer as it adds over 10% to the cost."
Ms Wain, 25 Sep 2011Arora Gatwick
out of 5 - "The service was very good but we did have to wait for 20 mins for the car to be returned to us at Gatwick airport"
Mr Barrett, 21 Sep 2011Arora Gatwick
out of 5 - "Everything well executed, very easy and fast."
Miss Turner, 20 Sep 2011Arora Gatwick
out of 5 - "The hotel, & transport arrangememts to and from the airport, were all faultless. We will certainly use them in the future."
Mr Bushell, 16 Sep 2011Arora Gatwick
out of 5 - "Good welcome, pleasant room, helpful staff."
Mr Stott, 12 Sep 2011Arora Gatwick
out of 5 - "Everything went very smoothly no problems, and we would use holiday extras again"
Mrs Wakenshaw, 12 Sep 2011Arora Gatwick
out of 5 - "I booked airport parking through you and wish I still had the name of thr lady who assisted me with the booking who was so helpful and contacted the hotel direct to make sure that my 15 yer old son could be accomodated in my room. She was helpful, called me straight back and I completed the booking over the phone. Customer service at its best!"
Mrs Blay, 09 Sep 2011Arora Gatwick
out of 5 - "Service couldn't be better. Hotel very comfortable. Car waiting for us despite delayed flight. Will definitely use Holiday Extras again."
Mrs Petherbridge, 06 Sep 2011Arora Gatwick
out of 5 - "Everything was as good as I'd hoped"
Mr Saward, 05 Sep 2011Arora Gatwick
out of 5 - "great service, on time with no waiting. thank-you and we will do it again!"
Mr Kennedy, 05 Sep 2011Arora Gatwick
out of 5 - "Everything went smoothly, the hotel was very comfortable and our car was delivered to the airport promptly on our return from holiday"
Miss Cooper, 04 Sep 2011Arora Gatwick
out of 5 - "Excellent Service as always"
Mr Duffy, 03 Sep 2011Arora Gatwick
out of 5 - "the accomodation was very good and the meet and greet with the car when we returned was excellent. Would definately use again"
Mrs Adams, 31 Aug 2011Arora Gatwick
out of 5 - "Very Happy with all aspects of your service, encountered no problems at all"
Mr Wright, 10 Aug 2011Arora Gatwick
out of 5 - "Very good service made holiday easier."
Mr Walker, 02 Aug 2011Arora Gatwick
out of 5 - "Lovely hotel room and Manor meet and greet worked perfectly"
Mrs Stoakley, 01 Aug 2011Arora Gatwick
out of 5 - "Great Value...."
Mr Coward, 30 Jul 2011Arora Gatwick
out of 5 - "As usual the service was excellent. Thanks"
Ms Hickman, 27 Jul 2011Arora Gatwick
out of 5 - "The hotel was great. Much better than we expected. Would definitely book again"
Mrs Wright, 26 Jul 2011Arora Gatwick
out of 5 - "Excellent service from start to finish - will use you again"
Mrs Brindley, 25 Jul 2011Arora Gatwick
out of 5 - "A great park & stay package and so easy to book."
Mr Elliott, 22 Jul 2011Arora Gatwick
out of 5 - "THOUGHT THE HOTEL WAS EXCELLENT. FOOD VERY GOOD. THE STAFF WERE EXCELLENT. ROOM WAS LOVELY. GREAT START TO A GOOD HOLIDAY."
Mr Welsh, 19 Jul 2011Arora Gatwick
out of 5 - "Always very straightforward"
Mr Newman, 14 Jul 2011Arora Gatwick
out of 5 - "Everything was great with went wihtout hitch - very friendly staff - thank you for the taking the hassle out of travelling... :)))"
Mrs Templeton, 13 Jul 2011Arora Gatwick
out of 5 - "The meet and greet was a bit disappointing as it was well over 30 minutes that we had to wait"
Mrs Morris, 11 Jul 2011Arora Gatwick
out of 5 - "I decided to try out park/hotel and greet and it worked a treat. The hotel was fine and when you are on a late night flight, to come out of the terminal and your car is waiting for you - magic. Will definitely use this service again."
Mr Taylor, 10 Jul 2011Arora Gatwick
out of 5 - "Excellent service with a smile even at 6.00 am. thank you."
Mr Plumridge, 10 Jul 2011Arora Gatwick
out of 5 - "As ever - fantastic service and great price. The Aurora is a brlliant hotel and the Maple Manor meet and greet service is superb"
Mrs Doyle, 08 Jul 2011Arora Gatwick
out of 5 - "Everything went exactly to plan, Could ask for no more"
Mr Lewis, 05 Jul 2011Arora Gatwick
out of 5 - "Hotel, transfer and return of car all first class. Very easy! Staff professional but friendly."
Mr Swift, 03 Jul 2011Arora Gatwick
out of 5 - "Service was exactly what was required, perfect for the start of our holiday."
Mr Doak, 30 Jun 2011Arora Gatwick
out of 5 - "Excellent service"
Mr Drane, 29 Jun 2011Arora Gatwick
out of 5 - "Very smooth and professional service. Thank you"
Mr Ross, 27 Jun 2011Arora Gatwick
out of 5 - "Aurora hotel was very nice and the Manor Park meet and greet service went very smoothly. All in all, great value for money."
Mr Ketteringham, 27 Jun 2011Arora Gatwick
out of 5 - "Excellent thankyou"
Mr Bennett, 26 Jun 2011Arora Gatwick
out of 5
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