The Russ Hill at Gatwick Airport

Russ Hill, Charlwood, Surrey RH6 0EL

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Hotel rating

Customers' rating: Rated 'Great' by 777 guests

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(3 star hotel)
 
£45.00*
room-only
£45.00*
including 8 days parking
3 miles
from the airport
7.8/10
customer rating

A big country house with a little price tag

The Russ Hill began life as a country manor and still retains a charming, rustic feel. Although this large, friendly lodge is just 10 minutes' drive from Gatwick's terminals, it enjoys picturesque rural views of nearby Surrey – something of a rarity at an airport hotel.

Cosy, comfortable and close to south terminal

The Russ Hill offers well-soundproofed and comfortable rooms, a cosy bar and an informal dining room which serves breakfast and buffet-style dinners. The Russ Hill's theme is traditional British – from the wood-panelled walls and high-backed armchairs to the roasted dinners and local pub feel of the bar; it's a refreshing contrast to the familiar chain hotels that dominate the area. All rooms are en-suite and have a television, and free wifi is available in the hotel's public areas. A bus runs hourly to the airport terminals (see Getting There for further details); or it's a quick taxi ride.

The hotel was like staying in an icebucket and we will never book there again. The receptionist can only be described as Lurch from the Adams family. But hey you get what you pay for. Lesson learnt.

Mr Vanderson (Gatwick Russ Hill)

Room was okay, bit shabby but it was just a one nighter each end of our holiday. The shower jammed this morning in the on position and we had to call someone to sort it out and turn it off! However, the breakfast this morning was dreadful. We ate at 8.00am and breakfast started as 7.00am. The food had obviously been sitting around for some time. The porridge was cold, so the waitress put it in the microwave for me to heat it up. The bacon and sausages were hard and all dried up. The mushrooms were just saturated in grease as was the fried bread that was so hard it just snapped and flew of the plate when you cut it. All the fried eggs were hard in the middle so my partner asked for two poached eggs. They were off. To top it all the coffee was also cold. Really, it was dreadful and not worth the money. Would have been better to omit breakfast and stop at a Macdonalds on the way home. Shame really as we wouldn't stay overnight again due to this. We have stayed at Russ Hill 4 times now over the past years and this has done it for us now due to the breakfast. A total waste of £20 and lost custom for them and you. You need to send someone to have a breakfast and experience it for themselves. On a positive note, the staff were polite and helpful and the Xmas decorations looked lovely this morning. Thanks.

Mrs Embling (Gatwick Russ Hill)

The room was horrible. Cold , damp, bed linen was not great, television didn't work. I wouldn't even go near the shower.

Mrs Troup (Gatwick Russ Hill)

The hotel was very basic and the food was appalling. We staff were very friendly and approachable however when we complained about the poor quality of the food we were told that there are takeaway menus at the front desk.

Miss Wheeler (Gatwick Russ Hill)

The staff were all so friendly and welcoming. The hotel was clean and the Carvery dinner was excellent value for money. It was a great start to our holiday and I would definitely stay there again.

Mrs Debruyne (Gatwick Russ Hill)

See more Gatwick Russ Hill customer reviews
Overall rating: 78% by 2540 guests

We recommend the Russ Hill for:

Rural charm - the hotel is set in a green and peaceful location that's still within easy reach of the airport.

Comfort - clean, pleasant rooms with springy beds decorated in light, fresh colours make for a good night's sleep.

Families - there's a choice of family rooms with double and bunk beds, so no matter what your family arrangement is there'll be a perfect room to suit. Kids are well catered for at the hotel's restaurant and are welcome at the bar.

Check-in

Check-in is from 3pm, and the latest check-out is at noon.

Address

Russ Hill Hotel,
Russ Hill,
Charlwood,
Surrey,
RH6 0EL

Arrival at the Russ Hill

You can check in from 15:00. Make sure you book your taxi to the airport with reception in the morning to get a special rate.

Directions to the hotel:
- Leave the M23 at junction 9, following signs for the airport.
- At the first roundabout, take the second exit onto the A23.
- Take the second exit at the next roundabout to stay on the road.
- At the next roundabout, take the third exit onto London Road.
- Take the first exit at one more roundabout onto Povey Cross Road.
- After 3.5 miles, the hotel will be on your left.

Checking Out

You need to check out by 12:00. You’ll have booked a taxi to the airport through the hotel. The driver should know you only need to pay the lower price of £9 each way. The journey to the airport will take 15 minutes.

Getting to and from Gatwick airport

On the day of your stay:

1. Drive to the Russ Hill - your confirmation will include driving directions and a postcode for satnavs.
2. Park in the hotel car park and head inside to check in.
3. You may need to leave your keys with the hotel incase it needs to be moved within the car park.

Getting from the hotel to the airport:

- Both terminals are about 15 minutes from the hotel by taxi.
- Taxis cost around £9 per car each way when booked with reception. We recommend booking yours when you arrive to save time in the morning.

Coming home:

1. Collect your luggage, then catch a taxi back to the hotel.
2. Pick up your keys from reception and drive home.

Russ Hill address

Russ Hill,
Charlwood,
Surrey
RH6 0EL

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* Prices quoted are for stays on the 12-02-2017, valid as of 08-12-2016