The Russ Hill at Gatwick Airport

Russ Hill, Charlwood, Surrey RH6 0EL

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Hotel rating

Customers' rating: Rated 'Great' by 1045 guests

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(3 star hotel)
 
£54.00*
room-only
£54.00*
including 8 days parking
3 miles
from the airport
7.6/10
customer rating

A big country house with a little price tag

The Russ Hill began life as a country manor and still retains a charming, rustic feel. Although this large, friendly lodge is just 10 minutes' drive from Gatwick's terminals, it enjoys picturesque rural views of nearby Surrey – something of a rarity at an airport hotel.

Cosy, comfortable and close to south terminal

The Russ Hill offers well-soundproofed and comfortable rooms, a cosy bar and an informal dining room which serves breakfast and buffet-style dinners. The Russ Hill's theme is traditional British – from the wood-panelled walls and high-backed armchairs to the roasted dinners and local pub feel of the bar; it's a refreshing contrast to the familiar chain hotels that dominate the area. All rooms are en-suite and have a television, and free wifi is available in the hotel's public areas. A bus runs hourly to the airport terminals (see Getting There for further details); or it's a quick taxi ride.

Although money has been spent on this Hotel much more needs to be done. The parking is a nightmare. If you are unlucky enough to get an upstairs room you are left to drag your own suitcases. No lift. In our bedroom the taps swiveled around and squeaked. You could hear people in other rooms. Not much sleep. We asked for an early morning call that never came. The food and beverage is either self service or served by people that have no command of English so all kinds of mistakes are made. Will not be returning.

Mr Henley (Gatwick Russ Hill)

Very small room with window so high you had to climb on a dressing table to open it. Then at 5am the planes started. No double glazing Decorated maybe in the 60's very run down room with caravan panels for the divider between bathroom and bedroom. Bed pushed right against the wall Only good point was the staff

Mr Morris (Gatwick Russ Hill)

Everything was good and satisfactory. Very Good value for money and extremely convenient. Staff very polite.

Miss Storace (Gatwick Russ Hill)

The bed was uncomfortable and the room was quite noisy. The waitress in the dining room looked untidy and I didn't like her manner. Our breakfast was only warm.

Miss Holmes (Gatwick Russ Hill)

We didn't have any information on the hotel accept the name & address so didn't know what to expect. The rooms were very basic & small. The curtains in my room didn't pull together, the bed & pillows were uncomfortable. there was a large step in to the shower/WC room. The shower had two narrow steps to get to it & nothing to hold on to (no hand rails).We weren't offered or asked if needed any help with our cases & bags which wood have been good as I was in a lot of pain & not feeling at all well. The only good thing the receptionist did was to book our taxi for the next morning. When we came home someone saw my dad struggling putting cases in car so helped him. Also the directions weren't very clear when printed map out mainly from when leaving M23 so look a long time to find the hotel.

Miss Barker (Gatwick Russ Hill)

See more Gatwick Russ Hill customer reviews
Overall rating: 76% by 2946 guests

We recommend the Russ Hill for:

Rural charm - the hotel is set in a green and peaceful location that's still within easy reach of the airport.

Comfort - clean, pleasant rooms with springy beds decorated in light, fresh colours make for a good night's sleep.

Families - there's a choice of family rooms with double and bunk beds, so no matter what your family arrangement is there'll be a perfect room to suit. Kids are well catered for at the hotel's restaurant and are welcome at the bar.

Check-in

Check-in is from 3pm, and the latest check-out is at noon.

Address

Russ Hill Hotel,
Russ Hill,
Charlwood,
Surrey,
RH6 0EL

Arrival at the Russ Hill

You can check in from 15:00. Make sure you book your taxi to the airport with reception in the morning to get a special rate.

Directions to the hotel:
- Leave the M23 at junction 9, following signs for the airport.
- At the first roundabout, take the second exit onto the A23.
- Take the second exit at the next roundabout to stay on the road.
- At the next roundabout, take the third exit onto London Road.
- Take the first exit at one more roundabout onto Povey Cross Road.
- After 3.5 miles, the hotel will be on your left.

Checking Out

You need to check out by 12:00. You’ll have booked a taxi to the airport through the hotel. The driver should know you only need to pay the lower price of £9 each way. The journey to the airport will take 15 minutes.

Getting to and from Gatwick airport

On the day of your stay:

Make your way to the hotel and park in any space in the car park. Check in at the hotel reception leave your keys, just in case your car needs to be moved within the car park.

Your confirmation email will have directions and a postcode for satnavs.

Getting from the hotel to the airport:

Book your taxi with reception when you arrive.

It’s around 15 minutes to both terminals and costs about £9.

Coming home:

Collect your luggage, then catch a taxi back to the hotel.

Pick up your keys from the hotel reception and drive home.

Russ Hill address

Russ Hill,
Charlwood,
Surrey
RH6 0EL

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* Prices quoted are for stays on the 24-12-2017, valid as of 22-10-2017