Mercure Hotel Heathrow reviews

Shepiston Lane, Hayes, Middlesex UB3 1LP

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Customers' rating: Rated 'Good' by 33 guests

Families with young children:
With friends:
Mature couples:
Young couples:
Solo Travelers:

(4 star hotel)
2 miles
from the airport
customer rating

Take comfort in what others say

66% of customers who left a review for the would book again
33 customers have given an average rating of 3 out of 5

The taxi driver took me to arrivals instead of departures.

Miss Hawkins, 22 Mar 2017

5 out of 5

The car parking was a problem,no marked spaces available
Our three rooms were not together. The staff were very helpful.

Mrs Robinson, 26 Oct 2016

2 out of 5

Excellent value for money. Spotless and perfect for Heathrow.

Mrs Bywater, 26 Oct 2016

5 out of 5

Facilities Good. Staff helpful.

Mrs Bishop, 03 Jul 2016

5 out of 5

Room not as described (paid extra for 3 beds but only given 2, staff in reception would not offer alternative ). 20 min wait to check in. Access to hotel blocked by parked cars and bus. Service in restaurant very slow, nearly an hour to get food even for children despite restaurant being quiet. I would be careful not to use this hotel again, spoilt beginning of holiday

Ms Best, 23 Jun 2016

1 out of 5

Pencils in room no pens! No mini bar.clean room and nice staff

Mrs Drake, 09 May 2016

3 out of 5

Nice spacious quiet room. Comfy bed. Reception staff were friendly and helpful.

Ms Suggars, 12 Dec 2015

5 out of 5

I was very impressed with the hotel. The rooms were lovely and clean as was the whole hotel. Very good price and the staff were very helpful and efficient. Easy pickup from outside the hotel to air terminal. Would definitely use again and would recommend

Mrs Weller, 09 Sep 2015

5 out of 5

* Prices quoted are for stays on the 25-06-2017, valid as of 24-04-2017