Heathrow Novotel Hotel Reviews

Heathrow Novotel Customer Reviews
  • 286 Novotel Heathrow ratings have a rating of 88%
  • Terminal : All terminals
  • Star Rating :
  • Restaurant : Yes
  • Disabled Facilities : Yes
  • Swimming Pool : Yes
  • 88% of customers who left a review for the Novotel Heathrow would book again
  • 76 customers have given an average rating of 4 out of 5
  • Novotel Heathrow All went really well, Novotel was great. Food not brilliant but ok. Taxis were a bit late with some confusion on return pick up. Great to know that your Best Price Guarantee was honoured.

    Mrs Boon 12 May, 2012 5 out of 5

  • Novotel Heathrow Hotel good apart from noisy air conditioning which we informed the hotel of in the morning. Taxi service okay, but communication could have been a little better to save time.

    Mr Harrington 03 May, 2012 4 out of 5

  • Novotel Heathrow Yes - everything went smoothly - staff were really helpful.

    Ms Wilson 02 May, 2012 5 out of 5

  • Novotel Heathrow Hotel good but only one car arrived for transfer to airport & return transfer did not arrive. Very poor.

    Mrs Porter 14 Apr, 2012 3 out of 5

  • Novotel Heathrow Very good

    Mrs Evans 03 Apr, 2012 5 out of 5

  • Novotel Heathrow super facilities, could not be better, we are coming back with friends later on!!

    Mr Kendrick 02 Apr, 2012 5 out of 5

  • Novotel Heathrow Everything was fine apart from the time the transfer took from T5 to the Novotel, far too long but that's to do with National Express who operate the service. We waited for 40minutes for the bus to come.

    Mr Johnston 21 Mar, 2012 4 out of 5

  • Novotel Heathrow Evrything ran very smoothly throughout, hotel stay excellent in every way

    Mr Kelby 05 Feb, 2012 5 out of 5

  • Novotel Heathrow The hotel staff were very helpful and the room comfortable.

    Mrs Watson 17 Nov, 2011 5 out of 5

  • Novotel Heathrow Just one night in Novotel Heathrow, with car parking for our long-weekend break - really excellent helpful staff, slick transfer to the airport, lovely hotel - would definitely use your company and that particular hotel again.

    Mrs Heath 04 Nov, 2011 5 out of 5

  • Novotel Heathrow Always good value

    Mrs Barrett 01 Nov, 2011 5 out of 5

  • Novotel Heathrow Very comfortable and well-placed hotel with helpful staff.

    Mr Pritchard 01 Nov, 2011 5 out of 5

  • Novotel Heathrow everything was satisfactory.

    Mr Maren 16 Sep, 2011 4 out of 5

  • Novotel Heathrow No problems at all.
    Very happy

    Mr Collier 15 Sep, 2011 5 out of 5

  • Novotel Heathrow Received good service, with Staff helpful. Everything went according to plan - facilities as described.

    Mrs Massey 26 Aug, 2011 5 out of 5

  • Novotel Heathrow We typically book the same hotel with you and we're familiar with the process with both yourselves and at the hotel. Met our expectations as always. Only potential down side is that you no longer always have an offer with this hotel.

    Mr Nunn 03 Aug, 2011 5 out of 5

  • Novotel Heathrow Great website everything just perfect

    Mrs Kennedy 01 Aug, 2011 5 out of 5

  • Novotel Heathrow Very concenient location and shuttle bus right on time.

    Miss Emery 26 Jun, 2011 4 out of 5

  • Novotel Heathrow BRILLIANT GOT OUR HOLIDAY OFF TO A FANTASTIC START!!

    Mrs Hogan 14 Jun, 2011 5 out of 5

  • Novotel Heathrow Everything was perfect. Lovely hotel friendly staff, secure car park. Would recommend to everyone

    Mr Grace 13 Jun, 2011 5 out of 5

  • Novotel Heathrow No problem - great service - thanks

    Mr Davies 23 Apr, 2011 5 out of 5

  • Novotel Heathrow every thing went perfectly transfers and hotel excellent

    Mr Constantinou 12 Mar, 2011 5 out of 5

  • Novotel Heathrow Everything was excellent. The booking, the car parking and the hotel were all first class. No problems at all. Would certainly use again.

    Mrs Rhodes 09 Sep, 2010 5 out of 5

  • Novotel Heathrow We were very pleased with this hotel and the facilities.

    Mr Stephens 06 Sep, 2010 4 out of 5

  • Novotel Heathrow Very, very good. Everything went smoothly. Great holiday.

    Mr German 31 May, 2010 5 out of 5

  • Novotel Heathrow Great service, great price. We also had the car parked at the Novotel an extra 7 nights due to the volcanic ash and us being unable to fly home, Novotel was great about it and didn't charge us for the extra nights.

    Mrs Stokes 24 Apr, 2010 5 out of 5

  • Novotel Heathrow We were very satisfied with the hotel we booked which met our expectations and provided good vfm. Our only criticism was that at no stage did the hotel ask if we were satisfied with our stays. The breakfast meal was disappointing, the food was not warm enough and in our opinion expensive given what was on offer and the service received.

    Mr Copperthwaite 06 Mar, 2010 4 out of 5

  • Novotel Heathrow I booked hotel with car parking more than 3 times through Holidyextras.com this year 2010. Booking online is so easy and safe. Changing date and time by phone is less than 1 minute. My full booking information was sent to me and to the hotel with plenty of time. I always receive discount coupon either by mail or email. I won’t change Holidayextras.com

    Dr Alhendal 06 Mar, 2010 5 out of 5

  • Novotel Heathrow It was really easy to book and the website was very clear and easy to use. A very straightforward process to book the hotel.

    Mrs Elliott 01 Mar, 2010 5 out of 5

  • Novotel Heathrow The facilities were exactly as described and I noticed that the same hotel was advertised by one of your competitor at a much higher rate

    Mr Bonello 24 Feb, 2010 5 out of 5

  • Novotel Heathrow Novahotel, heathrow was very good value - good restaurant - lovely pool, all in all good hotel, good parking and good value.

    Mr Parker 27 Jan, 2010 5 out of 5

  • Novotel Heathrow Delighted with hotel and facilities. Only problem was that the swimming pool change room was tiny! Excellent price for hotel especially as booked at last minute - we needed two rooms as five of us (2 adults 3 young children) Nice discrete play area for children (with computer games and other toys). Lovely meals and helpful staff. Many thanks

    Mrs Hodghton 26 Jan, 2010 5 out of 5

  • Novotel Heathrow I deleted my booking reference email and the holiday extra staff at the call centre were very helpful, polite and provided excellent customer service.

    Mr Riley 11 Dec, 2009 5 out of 5

  • Novotel Heathrow Very good at reception, and very helpful. Nice room and very good evening meal. Breakfast a little on the expensive side.

    Mr Hudson 10 Nov, 2009 5 out of 5

  • Novotel Heathrow facilities were good. the food in the restaurant was exorbitant and we were not within walking distance of anything else. when we arrived we had to wait quite a long time to check in, there was only one person on duty.

    Mrs Shaw 10 Oct, 2009 4 out of 5

  • Novotel Heathrow We were pleased with the hotel arrangements inc car parking security while we were away. The hotel staff were polite, helpful and the accommodation; while not particularly spacious for a family room, comfortable enough.

    Mrs Rurlander 24 Aug, 2009 5 out of 5

  • Novotel Heathrow Always great service with great prices

    Mr Sloman 11 Mar, 2009 5 out of 5

  • Novotel Heathrow Very Good hotel and room. Great value for money and would sure recommend for others. Thanks to Holiday extras.

    Mrs Nassif 09 Dec, 2008 5 out of 5

  • Novotel Heathrow Smart clean hotel and a good restaurant. Excellent value when it includes car parking.

    Mr Marrows 08 Dec, 2008 5 out of 5

  • Novotel Heathrow very quick and efficient

    Mrs Tandy 24 Nov, 2008 5 out of 5

  • Novotel Heathrow Ever since Andante Travels recommended you I have booked airport hotels through your site as it is very easy and straightforward to use.

    Mr Haigh 18 Nov, 2008 5 out of 5

  • Novotel Heathrow very nice hotel, superb location, easy access, hoppa bus to T5 no problems and very good price

    Mr Newport 10 Nov, 2008 5 out of 5

  • Novotel Heathrow I would definitely advise friends & family to use Holiday extras for finding an airport hotel.

    Mr Pavitt 27 Oct, 2008 5 out of 5

  • Novotel Heathrow Simple and easy with quality results.

    Mr Smart 23 Oct, 2008 5 out of 5

  • Novotel Heathrow Nice easy service that ran without any problems. Thank You.

    Mr Hamilton 16 Oct, 2008 5 out of 5

  • Novotel Heathrow Heathrow hotel is great. Everyone polite and great access to airport.

    Mrs Griffin 05 Oct, 2008 4 out of 5

  • Novotel Heathrow Excellent hotel, good price. No problems !

    Mrs Chapel 26 Aug, 2008 5 out of 5

  • Novotel Heathrow very good hotel first class service very near two the airport would you again

    Mr Stone 25 Aug, 2008 5 out of 5

  • Novotel Heathrow Staff were very helpful,especially when i had to amend my booking.Many thanks

    Mr Hustwayte 18 Aug, 2008 5 out of 5

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