No1 Lounge Heathrow Reviews

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Reviews

  • 84% of customers who left a review for Heathrow Airport Lounges would book again
  • 495 customers have given an average rating of 4 out of 5
  • No1 Lounge, Terminal 3, Heathrow - Read more No1 Lounge, Terminal 3, Heathrow reviews Pleasant relaxing atmosphere. We had a 3 hour drive to the airport and a long flight ahead so it was good to have your own space. The food and drinks were fresh and readily available.

    Mrs Cotterill 16 Oct, 2017 5 out of 5

  • No1 Lounge, Terminal 3, Heathrow everything went smoothly and I had no problems or issues

    Mrs Wright 13 Oct, 2017 5 out of 5

  • No1 Lounge, Terminal 3, Heathrow Food on display was very scarce compared with previous visits.

    Mr Marshall 11 Oct, 2017 2 out of 5

  • No1 Lounge, Terminal 3, Heathrow Everything great.

    Mr Snelgrove 10 Oct, 2017 5 out of 5

  • No1 Lounge, Terminal 3, Heathrow Everything went smoothly. Facilities were as described and staff were helpful. The lounge was very busy, as I imagined it would be, but some areas seemed to be closed off, but could have been used to make it more comfortable !

    Mr Dale 10 Oct, 2017 3 out of 5

  • No1 Lounge, Terminal 3, Heathrow Everything was perfect couldn’t of went any better I’ll happily book with holidayextras again

    Mr Cameron 07 Oct, 2017 5 out of 5

  • No1 Lounge, Terminal 3, Heathrow The whole experience was a waste of my time. I was not made aware that the lounge was not displayed at the entrance as the name I booked. I was walking around for a long while before I was directed to this place. I was sweating profusely and was met by 2 very rude members of staff. I then only had time for 1 drink and 2 very dry bacon rolls before I had to leave to catch my flight.

    Miss Theodore 01 Oct, 2017 3 out of 5

  • No1 Lounge, Terminal 3, Heathrow First class staff and service

    Mr Abbott 29 Sep, 2017 5 out of 5

  • No1 Lounge, Terminal 3, Heathrow My husband thought the choice of hot meals was disappointing this time. He loved the cottage pie he had previously. Saying that the food we did have was lovely as was the choice of drinks on offer. Estrella on draft = good.

    Mrs Grant 28 Sep, 2017 4 out of 5

  • No1 Lounge, Terminal 3, Heathrow Very limited food options. Dirty crockery on tables. Limited seating available and unfriendly bar staff.

    Mrs Walker-Bennett 25 Sep, 2017 1 out of 5

  • No1 Lounge, Terminal 3, Heathrow The food was not of a very high standard that we ordered. The staff who we came into contact with were friendly and the lounge was clean. The toilets should be checked more regularly as they were not the cleanest.

    Mrs Lawes 23 Sep, 2017 4 out of 5

  • No1 Lounge, Terminal 3, Heathrow Nice food friendly staff comfortable surroundings

    Mrs Lord 21 Sep, 2017 5 out of 5

  • No1 Lounge, Terminal 3, Heathrow Staff helpful and nice food. We got there before it got busy so no problems getting nice seating. But for some people they had to just take what was left. But even then it was a good price not to be sitting in the public departures areas. Very much more calm and relaxed.

    Mr Sherwell 16 Sep, 2017 5 out of 5

  • No1 Lounge, Terminal 3, Heathrow Lounge a little crowded, not a lot of information about the facilities in this lounge from the staff ( first time users to this lounge) . Once settled in very enjoyable.

    Dr Pashley 16 Sep, 2017 4 out of 5

  • No1 Lounge, Terminal 3, Heathrow a little crowed at first but soon got seats - service and food was excellent (but you need more toilets)

    Mr Alldridge 04 Sep, 2017 4 out of 5

  • No1 Lounge, Terminal 3, Heathrow The lounge was a great way to start our holiday. There were 8 of us and we were given a room which was a lovely surprise. The staff were great and the room was comfy and cosey.
    The range of food was not as much as we would've expected and some food seemed to run out and wasn't replaced which was disappointing.
    The menu meals were lovely, a little small and you can only order 1 per person.

    Mrs Bain 29 Aug, 2017 4 out of 5

  • No1 Lounge, Terminal 3, Heathrow We booked the lounge to experience a comfortable relaxed start to our holiday, we arrived to find only hard chairs available, it looks like a section of the room has been closed off and other lounge areas were reserved. There were very few sockets that actually worked to charge your devices. Finally the food selection was very limited. We have been to the No 1 Lounge at Gatwick and it was far superior.

    Mr Harper 29 Aug, 2017 1 out of 5

  • No1 Lounge, Terminal 3, Heathrow Everything was perfect

    Mr Connor 28 Aug, 2017 5 out of 5

  • No1 Lounge, Terminal 3, Heathrow Excellent way to start our holiday, very relaxing airport lounge and goood value for money

    Mrs Burnard 23 Aug, 2017 5 out of 5

  • No1 Lounge, Terminal 3, Heathrow Staff very helpful and courteous

    Mrs Dick 23 Aug, 2017 5 out of 5

  • No1 Lounge, Terminal 3, Heathrow Everything was perfect , food was good and staff were friendly

    Mr Mortimore-Jacks 09 Aug, 2017 5 out of 5

  • No1 Lounge, Terminal 3, Heathrow Terrible lounge, no food, just soup, nowhere to sit, only one charger outlet was working......

    Mr Krite 10 Aug, 2017 1 out of 5

  • No1 Lounge, Terminal 3, Heathrow What is the point in having cancellation insurance that doesn't pay out if you have to cancel. BA cancelled our flights (industrial action) at midday on Friday (flying Saturday). Apparently the insurance doesn't pay out if you cancel within hours of the day of travel. I had no choice but to cancel and now I have to go through the grief of getting my money back from BA. What an appalling scenario, from both BA and yourselves. Will definitely not be using any holiday extra's services ever again. Disgraceful.

    Mr Golder 08 Aug, 2017 1 out of 5

  • No1 Lounge, Terminal 3, Heathrow Not enough food suitable for younger children

    Mrs Grant 05 Aug, 2017 4 out of 5