Edinburgh Secure Air Parks reviews

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Identifying where parking spaces are available, would enhance the customers experience.
Many time, cars appear to be abandoned!
The number plate recognition system was very slow, when were trying to exit.

Mr Gilroy, 16 Oct 2017

Secure Airparks
4 out of 5

We usually have no problem with secure air parks but this time despite receiving a number of confirmation emails, the system did not recognise my husband's car. The lady in the cabin was most unhelpful and very rude. Luckily I had the emails on my phone to show her so she grudgingly accepted the booking existed. There was no apology, no smiles, no chat, very rude. Sad start to our holiday. My car number plate was recognised as usual so we do not know how this happened and she offered no response.

Mrs Hay, 15 Oct 2017

Secure Airparks
4 out of 5

Great, easy to book and use and runs smoothly and paperless.

Mr Wilkinson, 11 Oct 2017

Secure Airparks
5 out of 5

Everything was%

Mrs Pick, 11 Oct 2017

Secure Airparks
5 out of 5

The only thing is to give a postal code for Satnav and would be easier to find once I found your place everything went smoothly whithout a hitch The Bus Driver could not be more helpful

Mrs Mcpherson, 08 Oct 2017

Secure Airparks
5 out of 5

All went smoothly

Mr Thomson, 07 Oct 2017

Secure Airparks
4 out of 5

Everything went smoothly from pick up to exit. Thanks

Mr Winpenny, 06 Oct 2017

Secure Airparks
5 out of 5

great service

Mr Heron, 06 Oct 2017

Secure Airparks
5 out of 5

Although we waited at the airport longer than usual for a bus return to the car park . We we will still continue to use the service for future journeys. It would be helpful to know just how long it will be till the next bus arrives similar to the London Underground.

Mrs Penman, 06 Oct 2017

Secure Airparks
5 out of 5

It would be nice if there was someone to assist disabled customers, I am disabled, and, wrongly assumed someone would have been in attendance, this did cause my wife to struggle with our luggage, and so, if you wish to make ONE thing better, have someone on site to look after a disabled customer, if no changes to help disabled customers are made, I would not book with you, if changes to help disabled customers ARE made, then yes, I would book again

Mr Norman, 06 Oct 2017

Secure Airparks
5 out of 5

THE parking was easy to follow and stress free would use them in future

Mr Williamson, 06 Oct 2017

Secure Airparks
5 out of 5

Everybody was really helpful, thank you

Mrs Mccraw, 03 Oct 2017

Secure Airparks
5 out of 5

Ideal for short break

Mr Gamble, 04 Oct 2017

Secure Airparks
5 out of 5

Very good

Mr Cheetham, 03 Oct 2017

Secure Airparks
5 out of 5

Everything and everyone was excellent

Mr Holden, 02 Oct 2017

Secure Airparks
5 out of 5

Everything was fine, very prompt bus transfers, no problems at all. I've been using your car park for a long time but have never found the 'discount' facility NXT32..

Mr Freeman, 02 Oct 2017

Secure Airparks
5 out of 5

Very smooth and efficient parking and transfer operation.

Mr Cunningham, 02 Oct 2017

Secure Airparks
5 out of 5

Car park is easy to access. Love the ANPR system and the personalised welcome in the entry screen! Bus service is the main advantage of this car park, no waiting around in the cold or wet, the bus is regular and quick

Mr Sutcliffe, 30 Sep 2017

Secure Airparks
5 out of 5

So easy - number plate recognition systems mean no chance of losing ticket. Bus to/from airport very prompt, comfortable and clean.

Mrs Mckechnie, 29 Sep 2017

Secure Airparks
5 out of 5

Taxis on time. Clean and comfortable.driver friendly

Mrs Mcstay, 30 Sep 2017

Secure Airparks
5 out of 5

All went smoothly, facilities as you described them. Staff helpful and attentive.

Mrs Dunlop, 29 Sep 2017

Secure Airparks
5 out of 5

Drivers both ways very pleasant

Mrs Riley, 27 Sep 2017

Secure Airparks
5 out of 5

Very smoothly and staff very helpful. Facilities were excellent

Mr Avdic, 28 Sep 2017

Secure Airparks
5 out of 5

Took us a wee while to find a space, very busy, but lots of spaces on our return from holiday!

Miss Mitchell, 27 Sep 2017

Secure Airparks
5 out of 5

All ran like clockwork. Late arrival home but no extra charge although it went past midnight reliable website with easy boo long and a very good price

Mr Hunter, 26 Sep 2017

Secure Airparks
5 out of 5

yes everything went very smoothly thank you

Mr Kelly, 25 Sep 2017

Secure Airparks
5 out of 5

So, so simple to use

Mr Inglis, 26 Sep 2017

Secure Airparks
5 out of 5

All went well

Mr Flynn, 23 Sep 2017

Secure Airparks
5 out of 5

Best parking / transfer experience I have had

Mr Crossley, 22 Sep 2017

Secure Airparks
5 out of 5

Very hassle free, just what we wanted

Miss Hall, 19 Sep 2017

Secure Airparks
5 out of 5

All excellent

Mr Morrison, 18 Sep 2017

Secure Airparks
5 out of 5

Very happy

Mr Reid, 18 Sep 2017

Secure Airparks
5 out of 5

Very helpful

Mr Fordyce, 17 Sep 2017

Secure Airparks
5 out of 5

It's a great way to get to airport and the drivers are so nice and helpful.

Mrs Fuller, 16 Sep 2017

Secure Airparks
5 out of 5

All fine

Mrs Hornby, 16 Sep 2017

Secure Airparks
5 out of 5

Waiting about minutes for return bus at Edinburgh airport . We use this secure airparks all the time but this has been the worst ever. Look forward to hearing your comments or a bit of compensation to use on next trip as I like to use secure.

Mrs Conners, 16 Sep 2017

Secure Airparks
1 out of 5

Car parking only
Nothing to report on

Mr Gordon, 16 Sep 2017

Secure Airparks
5 out of 5

As before everything worked exactly as it should. Pity the same cannot be said about the new Queensferry Crossing - nightmare!!

Mr Kimmet, 16 Sep 2017

Secure Airparks
5 out of 5

On the return flight we had to wait around-25 minutes for the transfer bus to take us to our cars.

Mr Mackay, 16 Sep 2017

Secure Airparks
4 out of 5

It was a bit difficult to know what to do when we arrived as there was no instructions and we hadn't used the Edinburgh parking before.
Also the cost seems to have gone up considerably.

Mr Smith, 16 Sep 2017

Secure Airparks
4 out of 5

Everything went very well for the recent car parking arrangements, with the bus available within minutes in each direction. We will use this service again.

Mr Anderson, 14 Sep 2017

Secure Airparks
5 out of 5

Incredibly friendly and efficient service. We had to postpone due to Hurricane Harvey, and your representative was first class. Thank you.

Mrs Opdahl, 14 Sep 2017

Secure Airparks
5 out of 5

Everything went to plan and there was minimal waiting time at both ends for buses.

Mr Boyle, 12 Sep 2017

Secure Airparks
5 out of 5

All went great. No hassle, and so easy. Thanks.

Mr Fraser, 12 Sep 2017

Secure Airparks
5 out of 5

No problems whatsoever. Everything ran very smoothly and facilitates were as described.

Mr Young, 13 Sep 2017

Secure Airparks
5 out of 5

All went very smoothly. No waiting a out great service

Mrs Clarkson, 12 Sep 2017

Secure Airparks
5 out of 5

Excellent service, as described. Bus pick up was smooth and no issues

Mrs Mcintosh, 10 Sep 2017

Secure Airparks
5 out of 5

Everything went smoothly.

Mrs Allan, 10 Sep 2017

Secure Airparks
5 out of 5

The experience was exactly as described. Totally hassle free and had the comfort of having my keys with me while away

Mr Lavery, 10 Sep 2017

Secure Airparks
5 out of 5

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