Luton Airparks Customer Reviews

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Nothing really to improve on. Very simple process, Bus driver was very friendly and return to car procedure was easy. will most definitely use the service again

Mr O'regan, 01 Aug 2016

Airparks Drop and Go
5 out of 5

Could have done with more shuttle buses as we had to stand other than that 1st class

Mr Green, 28 Jul 2016

Airparks Drop and Go
5 out of 5

Service excellent but will be better when the building works at Luton are complete

Mrs Jenkinson, 21 Jul 2016

Airparks Drop and Go
5 out of 5

Everything went smoothly. There were no problems and the staff were helpful

Mrs Mcgregor, 21 Jul 2016

Airparks Drop and Go
5 out of 5

Everything go nice and smoothly. Staff car park very helpful

Mr Garnowski, 21 Jul 2016

Airparks Drop and Go
5 out of 5

Whole experience was very straight forward with very helpful staff

Mrs Coyne, 19 Jul 2016

Airparks Drop and Go
5 out of 5

Air parks run a smooth operation with helpful staff and on-time transfer from the car park to directly outside the terminal.

Mr Byrne, 19 Jul 2016

Airparks Drop and Go
5 out of 5

All was fine, would have scored you full marks but when I picked my car up on return it had been driven by somebody with very muddy boots and all the carpet and entrance sill full of mud.

Mrs Betts, 19 Jul 2016

Airparks Drop and Go
4 out of 5

It was a delight to find booking-in and collection of our car to be so trouble free. An excellent service

Mr Hodgson, 17 Jul 2016

Airparks Drop and Go
5 out of 5

Not impressed

Mr Francis, 17 Jul 2016

Airparks Drop and Go
1 out of 5

Very good service , just I want to give a idea , please provide a toilet for customers, and why not a vending machine ,

Mrs Rosu, 08 Jul 2016

Airparks Drop and Go
5 out of 5

Yes. All fine

Mr Dishliev, 06 Jul 2016

Airparks Drop and Go
5 out of 5

A very good efficient service

Mrs Plater, 01 Jul 2016

Airparks Drop and Go
5 out of 5

Quick and efficient service yet again. Will definitely return and recommend to others.

Mr Mcgeever, 01 Jul 2016

Airparks Drop and Go
5 out of 5

Great service as usual !!!

Mr Sheehan, 01 Jul 2016

Airparks Drop and Go
5 out of 5

good car park close to terminal

Mr Hughes, 30 Jun 2016

Airparks Drop and Go
5 out of 5

Put a shelter at the airport end for waiting as got soaked on my return journey was awful delayed flight long wait for bus although staff all plesant and helpful

Mrs Parry, 30 Jun 2016

Airparks Drop and Go
4 out of 5

The actual parking part was fine there was no problems at all. On returning from our holiday we had to stand in the pouring down of rain for 20+ minutes for our bus to arrive with no shelter to cover us. There was elderly people and children which I though was disgusting.

Miss Quinlan, 30 Jun 2016

Airparks Drop and Go
1 out of 5

Staff were helpful & polite.Signage was clear.Only problem was overcrowded bus,but that was really due to all flights arriving late due to French air traffic controller's strike.

Mrs Dean, 30 Jun 2016

Airparks Drop and Go
5 out of 5

Almost a disaster. We were not really aware that the sat nav did not recognise the post code for the parking and almost missed out flight, we were looking for 1.5hrs in the morning and any airport signs are not visible at 4am in the morning

Mr Lowrie, 18 May 2016

Airparks Drop and Go
1 out of 5

Everything worked smoothly

Mr Wells, 10 May 2016

Airparks Drop and Go
5 out of 5

Suggest staff tell client to take barcode tag off keyring to use at barrier on exit. Have been stuck behind people leaving a few times because they not aware of this. Also misuse of disabled seats for luggage/children to sit in. My husband had to struggle to back of bus with his walking stick because nowhere to sit. Apart from this we have used this car park several times and found staff helpful and is good value for money.

Mrs Cleaver, 10 May 2016

Airparks Drop and Go
4 out of 5

Luton bus collection slow
I understand the issues now getting in and out of the airport certainly not an improvement

Mr Truscott, 10 May 2016

Airparks Drop and Go
5 out of 5

The wait for the bus to go to the airport seemed ages when it is early in the morning and the shed was full.

Mr Merry, 10 May 2016

Airparks Drop and Go
4 out of 5

Check in and check out easy, smooth and fast. Staff helpful and polite. Transfer to airport worked well. Not sure where they parked my car though as there was mud all up one side.

Mr Durgan, 10 May 2016

Airparks Drop and Go
4 out of 5

All very well. No probs. Thankyou

Mr Gray, 10 May 2016

Airparks Drop and Go
5 out of 5

Waited 30mins for the bus to pick us up

Mr Hughes, 01 May 2016

Airparks Drop and Go
3 out of 5

Smooth from beginning to end. Helpful staff and spacious parking facilities.

Mr Gambatesa, 01 May 2016

Airparks Drop and Go
5 out of 5

Arrival & booking in was smooth & efficient with helpful staff on hand to assist. Our return was just as smooth.

Mr Newell, 28 Apr 2016

Airparks Drop and Go
4 out of 5

All good thanks.

Mr Wensak, 28 Apr 2016

Airparks Drop and Go
5 out of 5

The price used to be cheaper

Mr Mckellar, 20 Apr 2016

Airparks Drop and Go
1 out of 5

Very helpful sraff

Mr Wharton, 20 Apr 2016

Airparks Drop and Go
5 out of 5

Everything was OK especially with the chaos going on at Luton Airport
The driver did well

Mr Talbot, 20 Apr 2016

Airparks Drop and Go
4 out of 5

Although a fair distance from the airport the service was very good and staff were very helpful
I would deffinatley use air parks again

Dr Neve, 20 Apr 2016

Airparks Drop and Go
5 out of 5

Brilliant service. Had to wait a while after landing, think we just noticed it because it was cold and raining. Still easier than parking on site

Mrs Loxley, 08 Apr 2016

Airparks Drop and Go
5 out of 5

Everything went smoothly and quick. Saff is very helpful.

Mrs Nikodem, 07 Apr 2016

Airparks Drop and Go
5 out of 5

yes everything went very well staff were very helpful and efficient. Easy to find and shuttle buses easy to find clean and pleasant drivers. definitely use again

Mrs Twyman, 07 Apr 2016

Airparks Drop and Go
5 out of 5

Brilliant operation. Only criticism would be lack of car park lighting when collecting car from section H but minor.

Mr Cox, 05 Apr 2016

Airparks Drop and Go
5 out of 5

Drop off easy
Collection easy
What more can i say would use again if flying from Luton

Mr Horobin, 05 Apr 2016

Airparks Drop and Go
5 out of 5

Finding the location was tricky with the sat nav but your directions in addition was the only way to locate your car park reception. Booking in the keys was easy but getting them back was delayed as only one member of staff was around. Drivers each way were great. Directions to airport pick up were not great as nothing was visible easily.

Mrs Mladenovic, 04 Apr 2016

Airparks Drop and Go
5 out of 5

Service fine, only improvement would be frequency of bus service.

Mr Hill, 04 Apr 2016

Airparks Drop and Go
3 out of 5

Good service but would help if at 6.0 am on a very cold morning there was heat on the transfer coach!!

Mr Smith, 01 Mar 2016

Airparks Drop and Go
5 out of 5

Staff very helpful but this was to far from airport for my choice again

Mrs Harrison, 01 Mar 2016

Airparks Drop and Go
4 out of 5

Yes very good service staff friendly and helpful.

Mrs Barwin, 20 Feb 2016

Airparks Drop and Go
5 out of 5

Everything went smoothly; no long waits or queues and the staff were friendly and helpful

Mrs Sharp, 20 Feb 2016

Airparks Drop and Go
5 out of 5

Quick and easy to use this parking facility. Excellent value for money.

Ms Merrin, 20 Feb 2016

Airparks Drop and Go
5 out of 5

No problems straight in and only a short wait for shuttle buses friendly staff which made everything easy.

Mr Rowe, 12 Feb 2016

Airparks Drop and Go
5 out of 5

Staff very friendly , helpful and cheerful. Bus journey on time and smooth, no negative issue what so ever to comment on .

Mr Douglas, 11 Feb 2016

Airparks Drop and Go
5 out of 5

Very affordable. It was near to the airport with frequent buses. No need to find a space. You just park in a lane and someone parks the car for you. I would definitely use airparks again

Miss Smith, 03 Feb 2016

Airparks Drop and Go
5 out of 5

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