Luton Airparks Customer Reviews

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Everything was fine other than the time it took for the bus to get from Slip End into the airport, so much traffic...not Airparks fault of course

Ms Skellern, 18 Jul 2017

Airparks Drop and Go
4 out of 5

Every went well didnt have to wait long for a bus

Mrs Edwards, 16 Jul 2017

Airparks Drop and Go
5 out of 5

Cannot fault. Have been using you for years. Everything went smoothly. Staff very helpful.

Mrs Buckland, 14 Jul 2017

Airparks Drop and Go
5 out of 5

All good.

Mr Stanford-Jones, 15 Jul 2017

Airparks Drop and Go
5 out of 5

It is an automated car park very simple to use staff there to assist if needed

Mr Harris, 13 Jul 2017

Airparks Drop and Go
5 out of 5

Yes very helpful as always

Mr Bartholomew, 14 Jul 2017

Airparks Drop and Go
5 out of 5

For an elderly couple the assistance with heavy suitcases on to the bus was non existent.

Mr Still, 13 Jul 2017

Airparks Drop and Go
4 out of 5

had to wait half hour for transfer on return journey

Mrs Wright, 11 Jul 2017

Airparks Drop and Go
4 out of 5

Very good company no problems at all

Mr Bailey, 11 Jul 2017

Airparks Drop and Go
5 out of 5

I had to change dates of holiday by 1 day rang up 3 months before to make changes got to parking and changes not made v wry miserable and grumpy attendant made me pay to park as you had not made the change

Dr Ball, 11 Jul 2017

Airparks Drop and Go
1 out of 5

No problems

Ms Hopkins, 09 Jul 2017

Airparks Drop and Go
5 out of 5

Clock work procedure

Miss Winter, 09 Jul 2017

Airparks Drop and Go
5 out of 5

The staff on arrival were helpful and the car was waiting for us on return. All for a very reasonable price.

Mr Barber, 08 Jul 2017

Airparks Drop and Go
5 out of 5

Used you before all as expected.

Mr Evans, 07 Jul 2017

Airparks Drop and Go
5 out of 5

very easy to find easy to park and go easy to find car on my way home but found i had no windscreen wipers someone had stolen them

Mr Whitehead, 06 Jul 2017

Airparks Drop and Go
5 out of 5

the site was very easy to find , staff very helpful, transfer smooth and regular

Mr Graham, 06 Jul 2017

Airparks Drop and Go
5 out of 5

Really easy to use services. Great experience.

Mrs Strelciunaite, 06 Jul 2017

Airparks Drop and Go
5 out of 5

Everything went smoothly. The staff was polite and helpful. Excellent service.

Mr Urovi, 05 Jul 2017

Airparks Drop and Go
5 out of 5

Not easy to find, otherwise great service.

Mr Green, 03 Jul 2017

Airparks Drop and Go
4 out of 5

We use you all the time and as usual we couldn't ask
for any better

Mr Holden, 01 Jul 2017

Airparks Drop and Go
5 out of 5

Operation very smooth. Found the reception staff very helpful and engaging

Mr Comer, 18 Sep 2016

Airparks Drop and Go
4 out of 5

Very reliable service will use again next time

Mr Best, 14 Sep 2016

Airparks Drop and Go
5 out of 5

Very smooth experience very organised and quick process

Miss Shaw-Batchford, 14 Sep 2016

Airparks Drop and Go
5 out of 5

Staff very helpfull

Mr Martinez, 14 Sep 2016

Airparks Drop and Go
4 out of 5

Everything went very smoothly. Your staff are always polite and helpful. We have used you for years and see no reason to change as you are providing an excellent service.

Mrs Brown, 14 Sep 2016

Airparks Drop and Go
5 out of 5

Very easy, staff happy to help.

Miss Leather, 14 Sep 2016

Airparks Drop and Go
5 out of 5

Very easy process.

Mrs Sampson, 14 Sep 2016

Airparks Drop and Go
5 out of 5

Only problem is the time it takes to get into the airport mainly due to traffic flows

Mr Suggate, 13 Sep 2016

Airparks Drop and Go
4 out of 5

My cab off side mirror was pushed in,when they are automatic. I also checked my cameras and my taxi was started straight away without the proper way. So staff should not drive a taxi. They have no idea

Ms Costa, 13 Sep 2016

Airparks Drop and Go
1 out of 5

Used to book Airparks, was easy to book and register, friendly and helpful staff, only thing of note is car came back very dirty on one side.

Mr Rockett, 12 Sep 2016

Airparks Drop and Go
5 out of 5

The whole experience went like clockwork.staff to help with machines at drop off and drivers there and back were personabless and helpful.

Mr Whiteley, 13 Sep 2016

Airparks Drop and Go
5 out of 5

Nothing to improve.

Mr Halliday, 11 Sep 2016

Airparks Drop and Go
5 out of 5

The whole process of checking in a car in and out is backdated please review APH parking procedures in Gatwick as it is so much easier

Mr Khatwa, 11 Sep 2016

Airparks Drop and Go
1 out of 5

Lady at reception when we arrived was very helpful but drivers on the way to the airport were terrible - bus was late going even though it was there as drivers were busy chatting and told us it had 'broken down' but hadn't told our group this and only found this out after going over to them and asking when it was 10 mins late already. Then after going back to them again and asking what they were going to do as we were going to miss our flight, one driver walked round to the 'broken down' bus and started it so they had lied and then eventually took us to airport. When arriving back though all went very smoothly and got our keys back promptly and it was all was very simple.

Ms Lewis, 10 Sep 2016

Airparks Drop and Go
4 out of 5

Can improve by Noticing how often a customer uses your services and remember their preferences rather than just sending emails based on travel dates and your services

Mr Baker, 10 Sep 2016

Airparks Drop and Go
4 out of 5

Excellent service and very friendly and helpful staff

Mr Higgins, 10 Sep 2016

Airparks Drop and Go
5 out of 5

Staff on hand to help , would do it again

Mr Kenna, 10 Sep 2016

Airparks Drop and Go
5 out of 5

all was fine

Mr Beevor, 10 Sep 2016

Airparks Drop and Go
5 out of 5

Everything great.

Mr Fairclough, 08 Sep 2016

Airparks Drop and Go
5 out of 5

Very easy both ends of journey

Mr Scott, 09 Sep 2016

Airparks Drop and Go
5 out of 5

Good service

Mrs Narborough, 02 Sep 2016

Airparks Drop and Go
5 out of 5

Easy and perfect

Mr Sulak, 09 Sep 2016

Airparks Drop and Go
5 out of 5

Bus waiting area at airport needs a shelter as it was raining whilst we waited and bus was taking a while

Mrs Briggs, 07 Sep 2016

Airparks Drop and Go
5 out of 5

Car wasn't there when we got back and had to stand for a hour waiting for my car , and I would not use Luton airport again

Mr Mayes, 07 Sep 2016

Airparks Drop and Go
1 out of 5

Everything was great, really easy to find and park up to jump on the bus to the airport and then even easier on the way back!

Mrs Brown, 06 Sep 2016

Airparks Drop and Go
5 out of 5

All went well. We have used this parking before and were satisfied. A new system is in operation but staff are on hand to assist.

Mr Loader, 06 Sep 2016

Airparks Drop and Go
5 out of 5

Everything very straightforward and efficient.

Mr Hutcheson, 05 Sep 2016

Airparks Drop and Go
5 out of 5

Airparks always give a courteous and dependable service which I unreservedly recommend. RH Nottingham

Mr Hammersley, 04 Sep 2016

Airparks Drop and Go
5 out of 5

Staff very unhelpful and finding my car damaged

Mr Avasiloaie, 31 Aug 2016

Airparks Drop and Go
1 out of 5

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