Luton Airparks Customer Reviews

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very helpful even when undergoing renovations

Mrs Sowden, 17 Oct 2017

Airparks Drop and Go
4 out of 5

Simplify the instructions for registering. If only swiping the bar code is necessary, get rid of the other inputs on the first screen.
The young lady staff member was superbly helpful and carried out her duties with charm and efficiency.

Mr Brannan, 10 Oct 2017

Airparks Drop and Go
5 out of 5

Really smooth operation and helpful staff.

Mr Crowe, 30 Sep 2017

Airparks Drop and Go
5 out of 5

Everything went to plan.

Mr Southworth, 29 Sep 2017

Airparks Drop and Go
5 out of 5

All went smoothly

Mr Evans, 29 Sep 2017

Airparks Drop and Go
5 out of 5

Parking spaces very good, all good apart from there were too many people for return bus and lots were left to wait for the next one

Mrs Rose, 27 Sep 2017

Airparks Drop and Go
3 out of 5

Very good

Mrs Hitchins, 24 Sep 2017

Airparks Drop and Go
5 out of 5

Everything went as planned. Easy to park with assistants at the machine booths to help. Prompt bus pick up and collection. Our 2nd time using Airparks and will happily use and again and recommend to others.

Mr Bracken, 19 Sep 2017

Airparks Drop and Go
5 out of 5

Booking and parking went smoothly as usual. However this time on returning to vehicle I was disappointed to see for some reason my air condition was on and it was set to the lowest setting. I understand drivers need to adjust the seat and/or mirrors but why heating controls have to be messed with to that degree I do not know.

Mr Jones, 09 Sep 2017

Airparks Drop and Go
4 out of 5

Bus stop no shelter, not enough room for the hundreds of people waiting in the rain. 1 ticket machine for odd people to collect car keys.

Mr Nichols, 05 Sep 2017

Airparks Drop and Go
1 out of 5

Very helpful staff

Mr Gavriliu, 30 Aug 2017

Airparks Drop and Go
1 out of 5

Very easy set up, email advice and staff onsite when you arrive to be on hand to help. Again the return to collect your car was just as simple. Very securely done and car spaces are large and are well laid out. Bus transfer also good to and from site. Very satisfied.

Mrs Barguss, 22 Aug 2017

Airparks Drop and Go
5 out of 5

Being extremely fussy, a countdown to bus arrival at airport would be great. It was cold and 3 children waiting outside after time in the sun not ideal.

Mr Smedley, 21 Aug 2017

Airparks Drop and Go
5 out of 5

All smooth and fast. Great!

Mr Wayman, 18 Aug 2017

Airparks Drop and Go
5 out of 5

Friendly staff but a bit far from airport. Even lost the ticket and they sort it out very quick.

Mr Pavelescu, 13 Aug 2017

Airparks Drop and Go
5 out of 5

Excellence service at competitive prices ! Only problem was it was raining when we arrived back in Luton and got soaked waiting for bus. I know you can't control weather but maybe a bus shelter to wait under for bus.

Dr Haynes, 11 Aug 2017

Airparks Drop and Go
5 out of 5

Very busy travelling days and times. But very well organised and smooth transfers and car handover.

Mr Bruckner, 08 Aug 2017

Airparks Drop and Go
5 out of 5

Good and professional service, just didn't like the wait on arrival home although admittedly it was only minutes so within the time frame specified.

Mrs Warde, 08 Aug 2017

Airparks Drop and Go
1 out of 5

Excellent service, very easy and friendly staff.

Mr Dawson, 04 Aug 2017

Airparks Drop and Go
5 out of 5

Staff very helpful

Mr Thomas, 02 Aug 2017

Airparks Drop and Go
5 out of 5

Yes very helpful

Mr Kennard, 02 Aug 2017

Airparks Drop and Go
5 out of 5

Helpful staff easy procedure both entering and leaving the car park great bus driver everyone very friendly

Mrs Basyigit, 01 Aug 2017

Airparks Drop and Go
5 out of 5

Yes, great

Miss Gosrani, 29 Jul 2017

Airparks Drop and Go
5 out of 5

Yes but keep saying why oh! why is my car always parked at the farthest point when retrieving and sitting in a puddle... I know it's old but I'm even older and at late at night I find it very messy trying to lift a kilo suitcase into the boot standing in a puddle!!!

Mrs Smalls, 28 Jul 2017

Airparks Drop and Go
3 out of 5

the admin was poor as they didn't have my booking, staff were great

Mr Thomson, 26 Jul 2017

Airparks Drop and Go
4 out of 5

Amazing customer service. Everything is organised.

Mrs Maksimaviciene, 25 Jul 2017

Airparks Drop and Go
5 out of 5

Very impressed with the service , the key collection is a brilliant idea .

Mrs Vroome, 25 Jul 2017

Airparks Drop and Go
5 out of 5

Free for all at Luton on return on Monday 2pm. Queue formed, as bus came people barged in from all directions. Shelters needed for wet weather. Service good otherwise.

Mr Turner, 26 Jul 2017

Airparks Drop and Go
3 out of 5

All helpful and well arranged

Miss Acharya, 25 Jul 2017

Airparks Drop and Go
5 out of 5

parking at slip end car park
was well and safe to leave my car for
two weeks

Mr Cooper, 21 Jul 2017

Airparks Drop and Go
5 out of 5

Everything was fine other than the time it took for the bus to get from Slip End into the airport, so much traffic...not Airparks fault of course

Ms Skellern, 18 Jul 2017

Airparks Drop and Go
4 out of 5

Every went well didnt have to wait long for a bus

Mrs Edwards, 16 Jul 2017

Airparks Drop and Go
5 out of 5

Cannot fault. Have been using you for years. Everything went smoothly. Staff very helpful.

Mrs Buckland, 14 Jul 2017

Airparks Drop and Go
5 out of 5

All good.

Mr Stanford-Jones, 15 Jul 2017

Airparks Drop and Go
5 out of 5

It is an automated car park very simple to use staff there to assist if needed

Mr Harris, 13 Jul 2017

Airparks Drop and Go
5 out of 5

Yes very helpful as always

Mr Bartholomew, 14 Jul 2017

Airparks Drop and Go
5 out of 5

For an elderly couple the assistance with heavy suitcases on to the bus was non existent.

Mr Still, 13 Jul 2017

Airparks Drop and Go
4 out of 5

had to wait half hour for transfer on return journey

Mrs Wright, 11 Jul 2017

Airparks Drop and Go
4 out of 5

Very good company no problems at all

Mr Bailey, 11 Jul 2017

Airparks Drop and Go
5 out of 5

I had to change dates of holiday by 1 day rang up 3 months before to make changes got to parking and changes not made v wry miserable and grumpy attendant made me pay to park as you had not made the change

Dr Ball, 11 Jul 2017

Airparks Drop and Go
1 out of 5

No problems

Ms Hopkins, 09 Jul 2017

Airparks Drop and Go
5 out of 5

Clock work procedure

Miss Winter, 09 Jul 2017

Airparks Drop and Go
5 out of 5

The staff on arrival were helpful and the car was waiting for us on return. All for a very reasonable price.

Mr Barber, 08 Jul 2017

Airparks Drop and Go
5 out of 5

Used you before all as expected.

Mr Evans, 07 Jul 2017

Airparks Drop and Go
5 out of 5

very easy to find easy to park and go easy to find car on my way home but found i had no windscreen wipers someone had stolen them

Mr Whitehead, 06 Jul 2017

Airparks Drop and Go
5 out of 5

the site was very easy to find , staff very helpful, transfer smooth and regular

Mr Graham, 06 Jul 2017

Airparks Drop and Go
5 out of 5

Really easy to use services. Great experience.

Mrs Strelciunaite, 06 Jul 2017

Airparks Drop and Go
5 out of 5

Everything went smoothly. The staff was polite and helpful. Excellent service.

Mr Urovi, 05 Jul 2017

Airparks Drop and Go
5 out of 5

Not easy to find, otherwise great service.

Mr Green, 03 Jul 2017

Airparks Drop and Go
4 out of 5

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