Swift Meet & Greet Parking Luton Airport
London Luton Airport, Luton, Bedfordshire LU2 9QT
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Reading this is about the most strenuous thing you'll have to do when you book Swift Meet and Greet. You won't even have to park your car - a driver collects it from you in the Short Term car park outside the terminal and parks it in a secured car park for you. The driver then brings it back when you return. If you can get yourself to the airport, that's your job done.
This is as easy as Luton airport parking gets. No transfers are needed so it's great for disabled passengers, those with a lot of luggage or customers travelling with small children.
A multiple of errors. Upon arrival at Luton airport on 20/09/17 I called the telephone number provided after collecting bags but couldnt get through to anyone. Left 3 voicemails but no one called me back, after waiting in terminal for 10mins myself and my family decided to walk to the short term car park as instructed. There was a queue of at least 30 people in front of us all waiting to retrieve their cars. We spoke to the attendant on duty at the Swift stand and was told that there would be a delay but couldn't tell us how long. We waited 1hr 30mins in the cold with a 2yr old until our car was finally dropped off. This is unacceptable and I not the the service we paid for. At no point during the wait did any member of Swift come up to apologies to disgruntled customers or explain the reason for the delay or how long the wait would be. Shocking service and anything but 'Swift'. There was no system in place and the poor staff they did have on duty were dropping cars off so frantically, driving too fast into drop off bay almost causing accidents they were in such a rush. Chaos, is the word I would use to describe the scene. Safe to say I will not be booking with Swift again and would like a full refund for the poor service.Mrs Berry (Swift Meet And Greet)
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Overall rating: 80%by 730 guests
Reasons to book Swift Meet And Greet
- This is as easy as airport parking gets
- No transfers are needed.
Arrival at Swift Meet And Greet
You should call Swift on 07402 840 388 about 40 minutes before you get to the airport. At the entrance barrier to the Short Term car park, you'll need to press the button and take a ticket. Keep this and hand it to your driver - you'll find them inside. Then follow signs for the Offsite Meet and Greet area. Once you are there, the driver will go through the paperwork with you, take your keys and drive your car to Swift's secured car park. Leave the car park and follow the signs to the terminal, it's about 7 minutes away.
Getting to and from Luton airport
Getting to the airport:It’s a 7-minute walk to the terminal from the car park - just follow the signs to check-in.
Getting back to the car park:Call the car park while you’re waiting for your luggage - the number to call will be on your booking confirmation. Your driver will bring your car back to the Short Term car park while you make your way outside.
Walk to the Short Term car park in the Off-airport Meet and Greet area where your driver will be waiting with your car and keys. The car park will cover your exit fees for up to 15 minutes.
On your return to Swift Meet And Greet
While you're waiting for your luggage, you should call Swift on 07402 840 388. Your driver will bring your car back to the Short Term car park to meet you when you get there. If you come back any later than planned, you'll need to pay your driver for the extra time when you get back. The car park will cover your exit fees for up to 15 minutes. If the driver has to wait longer than 15 minutes you will need to pay £7 to exit the car park, and this will continue to increase the longer the driver has to wait. It's just how much the airport charge.
Luton Airport are undergoing a significant redevelopment to the terminal building and concourse and as a result there may be a delay accessing the airport, especially during peak times. Please allow extra time for your driver to meet you.
IMPORTANT INFORMATION – Due to the ongoing redevelopment works at Luton airport, travel around the airport may take longer than normal. We'd recommend you allow an extra hour to get to the airport particularly at peak times.
Peak travel times for Luton airport are all day Friday, Saturday and Sunday and between 4am and 9am, 1pm and 3pm and 5pm and 7pm on other days.
* Prices quoted are based on parking from the 22-11-2017 untill the 29-11-2017, valid as of 22-09-2017